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Using and customizing mobile device features est. 30 min 💡 After this training: The learner is equipped with the skills to use a mobile device. 👀 How to coordinate this training: 1. Discussion Discuss how learners use their mobile devices and how to make the most of the features. Discussion questions: What kind of things do you do on your phone? Can you use and edit the top menu? Can you edit the wallpaper? Do you know how to update the software? Do you know how to download and uninstall an application? Do you know how to use an electronic calendar? Do you know how to back up pictures, contacts, WhatsApp conversations, etc. from your phone? Do you know how to reset your phone to factory settings? When do you need to do this? 2. Check each question together Depending on the learners' skill level and knowledge, you can take your time to go through each step together and check if they are able to do each action or some of the actions that are important for them. Materials needed: Mobile phone 📲 ✨ Digital skills training about mobile devices Using Mobile Devices 📱 : Step-by-Step Guide for Trainers Tips for Leading Discussion Questions What kind of things do you do on your phone? → Discuss common uses: calls, messaging, photos, social media, banking, etc. Can you use and edit the top menu (quick settings)? → Show how to swipe down and access toggles (Wi-Fi, Bluetooth, torch). → Guide them to rearrange or add icons. Can you edit the wallpaper? → Demonstrate changing wallpaper via gallery or settings. Do you know how to update the software? → Walk through checking for system updates. → Explain benefits: better security and features. Do you know how to download and uninstall an app? → Open app store, search, download, and uninstall examples. → Discuss when to uninstall apps to save space. Do you know how to use the electronic calendar? → Add an event, set a reminder, explore repeating events. → Show syncing with Google/Apple accounts. Do you know how to back up your data (photos, contacts, WhatsApp)? → Explain cloud backups (Google Drive/iCloud). → Demonstrate backing up and restoring key data. Do you know how to reset your phone to factory settings? → Show location in settings. → Remind them this erases all data, so don't forget to back up their data. When should you reset your phone? → If selling it, experiencing major issues, or starting fresh. Trainer Tips Take your time with each topic. Check in regularly to see if learners can perform the actions. Adapt the pace based on individual knowledge and comfort. Focus on the most relevant actions for each learner’s needs. video language 🇬🇧 Video 🇬🇧 Playlist for iPhone tricks by Tech Life Unity Video 🇬🇧 Playlist for Android tutorials by Tech Life Unity Presentation Slides and Notes for Presentation 🇬🇧 Learn to download apps (Digidel) In this course, you learn how to download apps. Participants must have the knowledge from Learn to Use a Tablet to be able to get started with this. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Material in Finnish Course with questions 🇫🇮 Digitreenien peruskurssi: Puhelimen peruskäyttö (Yle oppiminen) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Get acquainted with different devices est. 30 min 💡 After this training: The learner can identify and select a device (e.g. computer, tablet, phone) according to its intended use. The learner can use the most common digital devices, their basic functions, and adjust settings. 👀 How to coordinate this training: 1. Watch the video together and then show an image displaying each device. Alternatively, the trainer can search for pictures of different devices and show them after the video. Write down the names of the devices. Then, do a picture search using the names of the devices. 2. Discussion Let's discuss together: Are the device names familiar? What kind of devices do you use? Was there any new information in the video? 3. Extra exercise The exercise can be combined with a search for information on the price of the device: How much do the different devices cost? Where can you buy them? You can also discuss what device you need, for what purpose and what kind of device you have used. Materials needed: Computer 💻 or Mobile phone 📲 ✨ Digital skills training about computers and various devices video language 🇬🇧 Material in Finnish Video 🇫🇮 Tietokone tutuksi (Jyväskylän kesäyliopiston video) Video 🇫🇮 Tietokoneen perusliitännät (Osuvat taidot) Vocabulary Game 🇫🇮 Laitteet ja liitännät - Yhdista sanat ja kuvat (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Other material Wordwall matching game 🇬🇧 Computer Accessories (match the picture to the word) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Which network are you connected to? est. 30 min 💡 After this training: The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: 1. Watch the video together or start with demonstration Exercise Supporting questions: Is your device connected to a network? Which network are you connected to? 3. Connect to a network If the device is not connected to a network, connect to an available and safe wireless network. 4. Discussion on the network Discuss Why is it not a good idea to connect to unknown networks? What kind of network is safe to connect to? Materials needed: Computer 💻 ✨ Digital skills training about the network video language 🇬🇧 Material in Finnish Video 🇫🇮 Mihin verkkoon olet liittyneenä? (Osuvat Taidot) Video 🇫🇮 Langattomaan verkkoon liittyminen (Osuvat Taidot) Plain Language Material 🇫🇮 Langattomat verkot⁠ SelkoDigi - opiskelumateriaalit Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Best uses of mobile devices and computers est. 90 min 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). 👀 How to coordinate this training: Getting familiar with the topic as a whole group Begin by asking: “What do you usually use your phone for? What about a computer?” You can also share your examples from their work, study, or family life to make it relevant. You could also show the same task (e.g., sending an email, applying for a job, Google Maps or mobile applications that are available as a browser version) on both devices. Depending on the learners' engagement and skill level, you can go directly to step 2 or continue the discussion as a whole group. Discussion in a pair or a small group Discuss and list three things that are easier on a mobile device and three things that are easier on a computer. Write down the options on the sticky notes. Discussion as a whole group Go through the groups' discussion results. Categorise the sticky notes into similar answers, e.g. on the wall, flipboard. Materials needed: Pen & Sticky notes 🖌️ Whiteboard / Flipboard or online tool like Flinga 📋 ✨ Digital skills training about the best use of a mobile device and a computer Examples of what's easier to do on a mobile device or a computer Easier on a Mobile Device (Smartphone or Tablet) 📲 Task Why It's Easier Taking and sharing photos or videos Built-in camera, instant sharing via apps like WhatsApp, Instagram, or email Using messaging and calling apps Apps like WhatsApp, Signal, Telegram, and Viber are optimized for mobile use Using GPS and navigation Real-time location via Google Maps especially for public transport Checking notifications quickly Push notifications make it easy to stay updated with messages, reminders, or app alerts Using mobile banking or payment apps Easy access to services like MobilePay, or online banking apps Voice input and voice assistants Speak instead of type using Google Assistant, Siri, or voice-to-text Taking photos of documents for online forms Snap and upload documents directly to public e-service, cloud services through app or browser Using apps with QR codes or barcodes Mobile is ideal for scanning QR codes (tickets, invoices, authentications) Easier on a Computer (Laptop or Desktop) 💻 Task Why It's Easier Typing long documents or emails Full-size keyboard and screen make writing CVs, cover letters, or long emails easier Filling out complex online forms Easier to read and navigate long or multi-page forms for public e-services Managing and organizing files Use folders, drag & drop, and desktop apps for better file control Using multiple tabs/windows at once Ideal for research, comparing jobs, prices, or having Zoom + notes side-by-side Participating in webinars or job interviews Stable setup for Zoom, Teams, Meet – better video/audio and screen sharing Creating or editing documents Better tools for formatting in Word, PowerPoint, Google Docs, Canva, etc. Accessing full website features Some websites (e.g., for applying for jobs or government services) work better on desktop Printing and scanning Easier to connect to printers/scanners and manage print settings Material in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

☑️Review Exercise: Device settings and features est. 90 min 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can use the most common digital devices, their basic functions and adjust settings. The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: 1. Opening the computer Reserve time to open the devices and familiarize with them. Step by step, get familiar with the devices Let's go through the following in a guided and step-by-step manner: Opening your computer or mobile device. Let's get acquainted with the different storage locations and folders on the device. Let's check if the machine is connected to the network and to which network. Connect the computer to the network. Let's compare the functions of a computer and a mobile device. Lock your computer or mobile device. Shutting down your computer or mobile device. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about various devices Trainer Tips 💡 1. Opening your computer or mobile device Tip: Show the power button on both a laptop/desktop and a mobile device. Let participants try themselves, even if it takes a few attempts. Encourage: “It’s okay if it doesn’t work on the first try—this is how we learn.” Variation: If devices differ, ask participants to describe where their own power button is. 2. Getting acquainted with storage locations and folders Tip: Use analogies—compare folders to physical file cabinets and documents to papers inside them. Visuals: Demonstrate how icons (like “Documents” or “Pictures”) help organize information. Practice: Ask learners to create a new folder and name it. 3. Checking if the machine is connected to the network Tip: Show how to find the Wi-Fi icon (usually top-right on mobiles, bottom-right on computers). Support: Walk slowly through what different icons mean (connected, disconnected, limited). Engage: Have participants check their own devices and tell you what they see. 4. Connecting the computer to the network Tip: Demonstrate connecting to Wi-Fi, then ask participants to try step by step. Reminder: Mention that passwords are often case-sensitive. Encouragement: Normalize mistakes—if someone mistypes, remind them everyone does this. 5. Comparing functions of a computer and a mobile device Tip: Use a chart (big screen vs small screen, mouse vs touchscreen, multitasking, portability). Interactive: Ask participants to share what they prefer about each. Bridge: Highlight similarities (both can browse, send email, connect to Wi-Fi). 6. Locking your computer or mobile device Tip: Demonstrate both quick methods (Windows: Win + L, Mac: Control + Command + Q, mobiles: side button). Explain: Locking is like closing the front door—it keeps your information safe. Practice: Have participants try locking and unlocking. 7. Shutting down the computer or mobile device Tip: Differentiate between sleep, restart, and shut down. Use simple language. Show: On mobiles, press and hold power button; on computers, use the start menu/Apple menu. Closing ritual: End the session by having everyone shut down their devices together. Notes ❗ It is perfectly okay to skip some steps or adapt the sequence depending on the learners’ pace. Focus on building confidence and moving at a speed that matches their learning style. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Get to know the vocabulary and basic functions of a computer est. 45-60 min 💡 After this training: The learner can identify and name the parts of a computer. The learner can use the most common digital devices, their basic functions, and adjust settings. 👀 How to coordinate this training: Getting familiar with the parts of computers Together, we identify the different parts of the device and think about what they are used for. The trainer asks about each part of the computer separately using a vocabulary list, such as where the power button is. Each person looks for the corresponding part on their own computer. The trainer will also show each part on their own computer at the end. At the same time, they discuss the various components of the computer and their functions. As an option, watch the video in the group and then go through each vocabulary together. Discussion and exercise Next, work in pairs to find out the answers to the following questions: What percentage is your battery charged right now? How long does your computer battery usually last? How do you turn the sound down on your device? Depending on the learners' level, you can continue with these exploratory questions: Do you know how to use the mouse? What is the difference between the left and right button? Can you show where the spacebar, enter key, shift key, and caps lock are on your keyboard? What do they do? Where is the power button on your computer? What happens when you press it? Can you find and name the ports on your computer? Which ones are USB or HDMI? Do you know where to plug in headphones? Have you used it before? Keyboard exercise The materials below include activities to help learners practice using a keyboard. Please remember that keyboard layouts may vary depending on the country or language settings of the learner’s computer (e.g., Finnish, English, or other local layouts). Some keys or symbols might be in different locations. Encourage learners to look at their own keyboard and compare it to the instructions. It's okay if their keys are slightly different—they can still complete the tasks with guidance. Materials needed: Printed or digital vocabulary list 📃 Computer 💻 ✨ Digital skills training on vocabulary for devices video language 🇬🇧 video language 🇫🇮 Tietokone tutuksi #2 Miten (Windows) tietokonetta käytetään? Vocabulary list Term Explanation Power button Button to turn the computer on or off Screen/Monitor The part of the computer you look at (shows what you're doing) Mouse A tool used to move the cursor and click items Left/Right click Buttons on the mouse used to select or open things Keyboard A panel of keys used to type Spacebar The big key that makes a space between words Enter key Used to start a new line or confirm actions Caps Lock Makes all letters uppercase until turned off Shift key Used to type capital letters or other symbols Power cable A wire that connects your device to electricity USB cable A cable used to connect devices or charge them USB port A hole on your device to plug in USB cables Flash drive (USB stick) A small device to store and move files HDMI cable A cable that connects your computer to a TV or screen HDMI port A hole to plug in an HDMI cable Headphone port Where you plug in headphones Headphones Wearable speakers for listening to sound privately Wi-Fi Wireless internet connection WLAN Another word for wireless internet (Wi-Fi) Speakers Play sound from your computer Material in Finnish 🇫🇮 Vocabulary list, Digitreenien sanasto (Yle Digitreenit) Course with questions, Digitreenien peruskurssi: Tietokoneen perusasioita (Yle Oppiminen) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) WordWall mathcing game 🇫🇮 Identifying keyboards Material in English 🇬🇧 WordWall, Keyboard shortcut (Typing and editing) WordWall, Keyboard shortcut (Essential navigation) WordWall, Identifying keyboards Keyboard Typing Practice ⌨️ Activity Steps: Warm-Up Exercise: Ask learners to type the following words and symbols to practice basic keys: hello HELLO Hello! 123 ? ! # @ 40€ (Change to your local currency if necessary) 6,5€ Use the spacebar between words Try using Shift to type capital letters and symbols Practice Sentences: Learners type simple sentences, such as: My name is ____. I can use a keyboard. Focus on Keys: Ask learners to locate and press the following keys: Enter Backspace Caps Lock Shift Arrow keys Typing Game or Website (Optional): Introduce a beginner-friendly typing site (e.g. keybr.com , https://agilefingers.com/ , available in multiple language options) for further practice. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Where are digital skills needed? est. 30 min 💡 After this training: The learner will be able to give examples from different areas of life where digital skills are needed and where they can be used. 👀 How to coordinate this training: 1. Ask learners to be in a pair or small group You can ask learners to collect topics that come up from the discussions, either on an electronic platform (e.g. Flinga) or on a flipboard using sticky notes. 2. Discussion with supporting questions Supporting questions: What digital skills do you need and what for? At home? At work? For studies? With friends? With hobbies? 3. Share the discussion points with the whole group Discuss those points together as a whole group. It should be noted that in today's society, there is a need for different digital skills in many different contexts and areas of life. Materials needed: Pen & Sticky notes 🖌️ Whiteboard / Flipboard or online tool like Flinga 📋 ✨ Digital skills training about understanding where and how to use digital skills in various situations Examples for each situation At home Paying bills online Booking a doctor’s appointment Watching news or videos Using online banking At work Writing and sending emails Using Teams/Zoom for meetings Managing schedules or tasks Using cash register software or workplace apps For studies Logging in to online learning platforms Submitting assignments online Searching for information on Google Using Word, PowerPoint, or Excel With friends WhatsApp / Messenger chats Making video calls with family Sharing pictures or videos Using social media (Facebook, Instagram, TikTok) With hobbies Searching for recipes, craft ideas, or tutorials Following fitness or sports apps Joining hobby groups online Playing games online 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Getting Started with Devices The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Where are digital skills needed? est. 30 min Start Now Best uses of mobile devices and computers est. 90 min Start Now Get to know the vocabulary and basic functions of a computer est. 45-60 min Start Now Get acquainted with different devices est. 30 min Start Now Using and customizing mobile device features est. 30 min Start Now How to take a screenshot est. 30 min Start Now Which network are you connected to? est. 30 min Start Now ☑️Review Exercise: Device settings and features est. 90 min Start Now

Effective use of chat-based AI tools est. 60 - 90 min 💡 After this training: The learner is able to understand the basics of artificial intelligence The learner is able to explain how artificial intelligence can be used in personal and professional life. 👀 How to coordinate this training: Explanation of AI You can start from the introductory explanation using the training page from Getting started with technology > What is Artificial Intelligence (AI)? Exercise Let's watch the video together or independently. Disscussion Let's discuss together. Guiding questions: Have you used chat-based AI before? What was your experience? How do you think AI could help in your current work or daily tasks? What concerns do you have about using AI (e.g. privacy, misinformation) Discuss also the ethical considerations of AI: Should you double-check AI-generated content before using it in work documents? Why or why not? Should you tell someone you used AI to write an email? Is it safe to enter private or client-related information into AI tools like ChatGPT or Gemini? Demonstration Use the demonstration tips to demonstration how chat-based AI works. Exercise Let's do the exercise together and discuss the answers. Learners try using AI tools (ChatGPT, Gemini, etc.) If needed, start by making an account Practice giving different types of prompts Share results and discuss improvements Materials needed: Computer 💻 Access to chat-based AI like ChatGPT, Gemini 🧑🏽💻 ✨ Digital skills training about chat-based AI video language 🇬🇧 Please note that this video is from 2023. Explanation Tips 💡 1. Types of AI Models Generative AI – creates text, images, videos (e.g., ChatGPT, DALL·E) Conversational AI – chats and responds (e.g., ChatGPT, Claude) Search-Integrated AI – mixes search + AI (e.g., Perplexity, Bing Copilot) 2. Core Capabilities Natural Language Processing (NLP) Helps AI understand and generate human language – used in chatbots, translation tools, and writing assistants. Image & Speech Recognition Allows AI to identify objects in photos or understand spoken words – used in voice assistants, photo apps, and security tools. Predictive Analytics Uses data to predict future trends or behaviors – helpful in finance, health, marketing, etc. Content Generation Enables AI to create new content – like writing text, designing images, or making videos. 3. Popular AI Tools & Platforms Text : ChatGPT, Gemini, Claude Image : DALL·E, MidJourney, Pixlr, DeepAI Video : InVideo AI, HeyGen, RunwayML Summarization : YouTube video summarizers Multi-Modal : Tools that handle text + image + document input 4. How AI is Used in Daily Life and Work Life Email drafting Resume and cover letter writing Budgeting and contracts Visual design for social media Language translation and proofreading Accessibility (e.g., reading PDFs aloud) 5. Ethical Use & Data Privacy Bias & Fairness : AI can reflect or even amplify human biases present in training data. Always review outputs critically. Data Privacy : Avoid sharing sensitive personal or organizational information (e.g., ID numbers, medical records, confidential work data) when using AI tools. Transparency : Remember that AI doesn’t “know” but generates responses based on patterns; verify important facts from trusted sources. Accountability : Use AI as a support tool, not a final decision-maker, especially in hiring, finance, or legal matters. 6. How AI Understands Input (Prompting) AI doesn’t “think”; it generates based on your prompt. The more structured and specific your prompt, the better the results. Demonstration Tips & Prompt Examples ✍️ Use these scenarios to demonstrate practical applications of AI with ready-made prompt templates. Writing emails 📧 Scenario : Thanking a participant Prompt : “Write a warm thank-you email to someone who attended our workshop on effective AI use.” Scenario : Writing a meeting rescheduling Prompt : “I'm a meeting organizer, but I need to reschedule the date and time. I want to notify participants about this. Write a polite and constructive email.” 2. Responding to emails 📨 Scenario : Accepting participation to an event Prompt : “Write a positive reply to an event on December 7th.” 3. Rewriting for clarity 🔁 Scenario : You’ve written rough notes and want them improved Prompt : “Rewrite this information clearly and professionally.” 4. Getting AI to ask questions first ❓ Scenario : You want to open a café but don’t know where to start Prompt : “I want to open a café. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.” Scenario : You want to organize a team building day for your colleagues (10 people) Prompt : “I want to organize a team building day for 10 colleagues. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.” Exercise examples 💻 1. Email writing assistant Goal: Learn how chat-based AI helps write and respond to emails. Activity: Use prompts like: “Write a warm thank-you email to someone who attended our workshop.” “Reply to an invitation to an event positively.” Learners test both formal and informal styles using the same prompt. 2. Rewrite and improve Goal: See how AI can clarify or improve rough writing. Activity: Give learners a messy paragraph or handwritten notes. Prompt: “Rewrite this clearly and professionally.” Discuss what was improved and why. 3. AI as a thinking partner Goal: Use AI to ask the right questions before giving answers. Scenarios: “ I want to open a café. Ask me questions before giving advice.” “I want to organize a team-building day for my colleagues.” Learners compare the questions AI asks and decide if they’re helpful. 4. Everyday task helper Goal: Explore daily-life uses of chat-based AI. Activity: Assign tasks like: Planning a weekly task Translating and proofreading a message Creating a to-do list for a small event Learners share creative or unexpected uses they discovered. 5. Work-Life simulation Goal: Practice using AI in professional scenarios. Choose one role-based activity: “Write an email inviting colleagues to a brainstorming meeting.” “Create a pricing template for social media services.” Learners compare AI responses and edit them for accuracy or tone. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? 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Email Basics est. 60 - 90 min 💡 After this training: The learner is able to explain the different uses of email. 👀 How to coordinate this training: Things to note before this training If people don't have an account, reserve time to create one beforehand or schedule a time to do this together during the training. 1. Exercise Let's watch the video together or independently the video Alternatively, you can show what email looks like on your computer and phone by explaining main features: Login Inbox Different folders How to send an email 2. Discussion Let's discuss together how to use email: What or which service do you use for your email account? What different purposes do you use email for? What is easy about using email? What is difficult about using email? Exercise: Send an email Write an email and send it to the trainer. Subject: "Hello" or "Greeting" To: trainer's email Message: Hello, here is the test message you requested during the training. Regards, First name Last name Additional Exercise Add a CC or Bcc recipient to the message. Find out what these terms mean. https://youtu.be/ZnSfEklfo34?feature=shared Add an attachment to the message, such as a document or screenshot, or a CV if the learner has one. Ensure it doesn't include sensitive information such as a personal identity code. Create a signature for your email and add it to the message. Materials needed: Computer 💻 Mobile phone 📲 Email account ✉️ ✨ Digital skills training about emailing Gmail Video language 🇬🇧 It's a long video, so you can check for relevant sections or get inspiration on how to demonstrate in the course. Video list 🇬🇧 Playlist on Gmail by LearnFree Video🇫🇮 Kuinka käytetään sähköpostia - esimerkkinä Gmail (Smart Seniors) Microsoft Outlook Video language 🇬🇧 Materials in English 🇬🇧 Tutorial with videos and texts 🇬🇧 and available in more languages Outlook tutorial by Microsoft Presentation Slides and Notes for Presentation 🇬🇧 Learn to use email (Digidel) Email is one of the most important functions in today's society. Without e-mail, there are few places on the internet where you can register as a user or order goods. Here, there are two different courses - one for Gmail and one for Outlook. Please note that some contents are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Materials in Finnish 🇫🇮 Video🇫🇮 Sähköpostin peruskäyttö (Osuvat Taidot) Plain Language Material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Click "Siiryy taloon" -> Choose item 2 Plain Language Presentation Slides 🇫🇮 Sähköpostin perusteet, SelkoDigi-hanke (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Google-tilin luominen (⁠SelkoDigi - opiskelumateriaalit) Demonstration and exercise tips 💡 1. Creating an email address Go to Gmail or Outlook Trainer: Open a browser. Learners: Everyone goes to the browser and opens the site. Start the sign-up form Trainer: Click Create account → For myself . Learners: Fill in: First name Last name Username (close to real name, no spaces, avoid special letters; add numbers/dots if name taken). Create a password Trainer: “Password = at least 8 characters, with a mix of letters, numbers, or symbols.” Learners: Type password → Confirm password → Next. Tip: If “passwords don’t match,” retype slowly. Add details Learners: Enter birthday (month, day, year). Select gender. Add phone number (for account recovery). Optional: add another email for recovery. Agree to terms & finish Learners: Scroll down → click I agree . Trainer explains about email, it looks like username@XXX.com 2. Logging in & out Trainers: show In Inbox, click your profile (top right) → Sign out. Share about security concern: “ Always sign out on shared computers.” Learners: Practice signing out and back in twice (enter email + password, then Sign in ). Check also the mobile version: Make sure learners can access email from their mobile device as well. 3. Sending an email Start a new message Trainers: Click Compose and explain the components of writing an email. Learners: In To : type trainer’s address (written on board). In Subject : type “Test”. In message box: write short greeting (start with “Hi”, end with “Regards”). Click Send . Trainer action: Reply to each participant 4. Opening emails Trainer: Explain inbox list (bold = unread, numbers show new messages). Learners: Click trainer’s reply to open it. 5. Replying to emails Trainer: Explain how to reply to an email Learners: Open trainer's reply and type a short reply → Send . 6. Wrap-up Trainer: Go through the steps you did in this lesson to recap what we learned, such as creating an email address, logging in/out, sending, opening, and replying. Remind: Always sign out on shared devices. Encourage learners to use email regularly. You can share the training materials with learners via email. Quick Troubleshooting Username taken → add dot, number, or initial. Password not working → must be 8+ characters with mix; retype slowly. Can’t find Compose → look top-left. Email won’t send → check address spelling. Screen too small → zoom in (Ctrl/Cmd + +). Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

How to use word processing applications est. 90min 💡 After this training: The learner is able to choose and use word processing applications. The learner is able to create text documents in accordance with the standard. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video or you can demonstrate the word processing of your choice using the list of features. The videos and the list of features to go through for demonstrations help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a word processor before? What have you used it for? For what purpose can the word processor program be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) word processing application and open a new document. 2) Create a text document in accordance with the model and instructions. 3) Save the text document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, make a folder and move the document to the folder. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a word processing application ✨ Digital skills training about using word processing applications Microsoft Word Video language 🇬🇧 Materials in Finnish Video 🇫🇮 Word perusteet (Osuvat taidot) Video 🇫🇮 Word peruskäyttö (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Wordin perustoiminnot (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) as well as item 4 "asiakirjat" Plain language material 🇫🇮 Word-harjoitus (⁠SelkoDigi - opiskelumateriaalit) TWordWall Game 🇫🇮 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Materials in English WordWall Game 🇬🇧 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Google Docs Video language 🇬🇧 WordWall 🇬🇧: Icon and functions: Choose, Drag and Drop List of features for demonstrations 📄 Basic Document Management New document Save & Save As Open existing document Basic Text Skills Typing and deleting text Selecting text Undo/Redo mistakes Core Formatting Changing font size and style Bold, italics, underline Aligning text (left, center) Organizing the Document Creating simple bullet points Renaming the file clearly Saving and Closing Saving progress during work Closing the document properly Instructions for the exercise 1. Choose a word processing application and open a new document. 2. To the document header, type your own name (First name Last name) and the document´s name (Exercise). Add both the page number and the current date to the header according to the model. 3. Type the rest of the text according to the model using the correct document layout. 4. Add a numbered list. Instead of the lines, type three (3) office applications that are suitable for work and study purposes. 5. To “In this exercise I am using the following application: __________________.” instead of the line, type the name of the word processing application you are using. 6. Choose, in your opinion, the most important office application and make it bold. 7. Save the document to your own device or to a cloud service. Task description for using and managing a word processing application (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

How to use spreadsheet applications est. 90min 💡 After this training: The learner knows how to choose and use spreadsheet applications. The learner is able to make spreadsheets and use calculation formulas in calculating data. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video, or you can demonstrate the spreadsheet applications of your choice using the list of features, which help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a spreadsheet application before? What have you used it for? For what purpose can it be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) spreadsheet application and open a new document. 2) Create a spreadsheet in accordance with the model and instructions. 3) Save the spreadsheet document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, create a folder, and move the document to it. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a spreadsheet application ✨ Digital skills training about using spreadsheet applications Microsoft Excel Video language 🇬🇧 Materials in Finnish 🇫🇮 Video 🇫🇮 Excelin perusteet (Osuvat taidot) Plain language material 🇫🇮 Excel-harjoitus O365 (SelkoDigi) Google Sheets Video language 🇬🇧 Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Basic Excel Vocabulary 📑 Term Simple Explanation Spreadsheet A file made up of rows and columns used to organize and analyze data. Workbook The entire Excel file that can contain one or more spreadsheets (worksheets). Worksheet A single page or tab within a workbook. Cell A single box where a row and column meet; where data is entered. Row A horizontal line of cells, numbered on the left side (e.g., Row 1, Row 2). Column A vertical line of cells, labeled with letters at the top (e.g., Column A, B, C). Cell Reference The name of a cell based on its column and row (e.g., A1 = column A and row 1). Range A group of selected cells (e.g., A1:A5 = cells from A1 to A5). Formula A calculation written in a cell, starting with = (e.g., =SUM(A1:A5)). Function A built-in command in Excel to do specific tasks (e.g., SUM, AVERAGE, COUNT). Vocabulary-related materials in Finnish Excel Vocabulary WordWall Game 🇫🇮 Excel - Yhdistä sanat - Tehtävä (Selko Digi) Excel Vocabulary list 🇫🇮 Excel-Suomi-Englanti -sanakirja (FutuEdu) List of features for demonstrations 📄 Basic Spreadsheet Management New spreadsheet Demonstrate how to create a new spreadsheet from the main dashboard or File menu. Save & Save As Show the difference between “Save” and “Save As” and when to use each one. Open existing spreadsheet Walk through accessing and opening a saved spreadsheet. Basic Cell Input Typing and editing in cells Show how to click a cell, enter data, and press Enter or Tab to move. Deleting content from a cell Demonstrate using Backspace/Delete to remove data. Undo/Redo changes Use the Undo and Redo buttons in the toolbar to fix mistakes. Core Formatting Tools Change text size and font Highlight a cell or range, then modify font and size from the toolbar. Apply bold, italics, underline Show how to use formatting icons for emphasis. Cell alignment (left, center, right) Demonstrate aligning text using alignment tools. Organizing Your Sheet Using simple formulas (SUM, AVERAGE) Show how to type basic formulas like =SUM(A1:A5). Sorting and filtering data Demonstrate how to sort columns alphabetically/numerically and apply filters. Creating basic tables or borders Use borders or table formats to make data more readable. Naming and Saving Files Renaming spreadsheet clearly Walk through how to rename the spreadsheet for easy identification. Saving progress often Emphasize saving frequently while working (or auto-save feature if available). Closing the spreadsheet properly Show how to safely close the file and exit the application. Instructions for the exercise Choose a spreadsheet application and open a new worksheet. Type texts and numbers to the worksheet according to the model above. Boldface texts according to the model. To the total row add borders according to the model. To the E-column calculate the total for each badge. Use formulas. To the row 9 calculate the total for january, february, march and total columns. Use formulas. Boldface numbers in both the Total row and the Total column. Save the spreadsheet to your own device or on a cloud service. Return your spreadsheet according to badge application´s instructions either as a file or as a link. Task description for using and managing spreadsheet applications (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions