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Effective use of chat-based AI tools

est. 60 - 90 min

 💡 After this training:

  • The learner is able to understand the basics of artificial intelligence

  • The learner is able to explain how artificial intelligence can be used in personal and professional life.


👀 How to coordinate this training:



  1. Explanation of AI

You can start from the introductory explanation using the training page from Getting started with technology > What is Artificial Intelligence (AI)?

  1. Exercise

Let's watch the video together or independently.

  1. Disscussion

Let's discuss together.

Guiding questions:

  • Have you used chat-based AI before? What was your experience?

  • How do you think AI could help in your current work or daily tasks?

  • What concerns do you have about using AI (e.g. privacy, misinformation)


Discuss also the ethical considerations of AI:

  • Should you double-check AI-generated content before using it in work documents? Why or why not?

  • Should you tell someone you used AI to write an email?

  • Is it safe to enter private or client-related information into AI tools like ChatGPT or Gemini?

  1. Demonstration

Use the demonstration tips to demonstration how chat-based AI works.

  1. Exercise

Let's do the exercise together and discuss the answers.

  • Learners try using AI tools (ChatGPT, Gemini, etc.)

  • If needed, start by making an account

  • Practice giving different types of prompts

  • Share results and discuss improvements




Materials needed:

Computer 💻

Access to chat-based AI like ChatGPT, Gemini 🧑🏽‍💻



✨ Digital skills training about chat-based AI



video language 🇬🇧 Please note that this video is from 2023.




Explanation Tips 💡


1. Types of AI Models
  • Generative AI – creates text, images, videos (e.g., ChatGPT, DALL·E)

  • Conversational AI – chats and responds (e.g., ChatGPT, Claude)

  • Search-Integrated AI – mixes search + AI (e.g., Perplexity, Bing Copilot)


2. Core Capabilities
  • Natural Language Processing (NLP)

Helps AI understand and generate human language – used in chatbots, translation tools, and writing assistants.


  • Image & Speech Recognition

Allows AI to identify objects in photos or understand spoken words – used in voice assistants, photo apps, and security tools.


  • Predictive Analytics

Uses data to predict future trends or behaviors – helpful in finance, health, marketing, etc.


  • Content Generation

Enables AI to create new content – like writing text, designing images, or making videos.


3. Popular AI Tools & Platforms
  • Text: ChatGPT, Gemini, Claude

  • Image: DALL·E, MidJourney, Pixlr, DeepAI

  • Video: InVideo AI, HeyGen, RunwayML

  • Summarization: YouTube video summarizers

  • Multi-Modal: Tools that handle text + image + document input


4. How AI is Used in Daily Life and Work Life
  • Email drafting

  • Resume and cover letter writing

  • Budgeting and contracts

  • Visual design for social media

  • Language translation and proofreading

  • Accessibility (e.g., reading PDFs aloud)


5. Ethical Use & Data Privacy
  • Bias & Fairness: AI can reflect or even amplify human biases present in training data. Always review outputs critically.

  • Data Privacy: Avoid sharing sensitive personal or organizational information (e.g., ID numbers, medical records, confidential work data) when using AI tools.

  • Transparency: Remember that AI doesn’t “know” but generates responses based on patterns; verify important facts from trusted sources.

  • Accountability: Use AI as a support tool, not a final decision-maker, especially in hiring, finance, or legal matters.


6. How AI Understands Input (Prompting)
  • AI doesn’t “think”; it generates based on your prompt.

  • The more structured and specific your prompt, the better the results.


Demonstration Tips & Prompt Examples ✍️

Use these scenarios to demonstrate practical applications of AI with ready-made prompt templates.


  1. Writing emails 📧

Scenario: Thanking a participant

Prompt: “Write a warm thank-you email to someone who attended our workshop on effective AI use.”


Scenario: Writing a meeting rescheduling

Prompt: “I'm a meeting organizer, but I need to reschedule the date and time. I want to notify participants about this. Write a polite and constructive email.”


2. Responding to emails 📨

Scenario: Accepting participation to an event

Prompt: “Write a positive reply to an event on December 7th.”


3. Rewriting for clarity 🔁

Scenario: You’ve written rough notes and want them improved

Prompt: “Rewrite this information clearly and professionally.”


4. Getting AI to ask questions first ❓

Scenario: You want to open a café but don’t know where to start

Prompt: “I want to open a café. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.”


Scenario: You want to organize a team building day for your colleagues (10 people)

Prompt: “I want to organize a team building day for 10 colleagues. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.”

Exercise examples 💻


1. Email writing assistant

Goal: Learn how chat-based AI helps write and respond to emails.

Activity: Use prompts like:

  • “Write a warm thank-you email to someone who attended our workshop.”

  • “Reply to an invitation to an event positively.”

Learners test both formal and informal styles using the same prompt.



2. Rewrite and improve

Goal: See how AI can clarify or improve rough writing.

Activity: Give learners a messy paragraph or handwritten notes.

Prompt: “Rewrite this clearly and professionally.”

Discuss what was improved and why.


3. AI as a thinking partner

Goal: Use AI to ask the right questions before giving answers.

Scenarios:

  • I want to open a café. Ask me questions before giving advice.”

  • “I want to organize a team-building day for my colleagues.”

Learners compare the questions AI asks and decide if they’re helpful.


4. Everyday task helper

Goal: Explore daily-life uses of chat-based AI.

Activity: Assign tasks like:

  • Planning a weekly task

  • Translating and proofreading a message

  • Creating a to-do list for a small event

Learners share creative or unexpected uses they discovered.


5. Work-Life simulation

Goal: Practice using AI in professional scenarios.

Choose one role-based activity:

  • “Write an email inviting colleagues to a brainstorming meeting.”

  • “Create a pricing template for social media services.”

Learners compare AI responses and edit them for accuracy or tone.



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