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Practical work-life digital skills training for migrant women  How to use this site? Log In 💡Practical, Ready-to-Use Resources for Trainers at Any Level Is this for me? See Trainings Teach Digital Skills with Confidence 🎯 Training Materials Below, you’ll find a variety of ready-to-use materials that you can apply as they are or adapt to fit your group’s specific needs. All methods are designed to support active participation, meaningful interaction, and shared reflection. Your Guide to Teaching Digital Skills Practical Matters Defining Learning Objectives Guide for Trainers Easy-to-use tools and tips to help trainers plan sessions, engage learners, and adapt to different needs. Explore each section for practical resources. Assessing Learners' Needs and Skills Collecting Feedback & Evaluation Deliver & Facilitate Trainings Choose Training Content Support Learners Job Search Skills Getting Started with Technology See trainings Online Safety & Digital Rights See trainings See trainings See trainings Everyday Digital Services & Apps See trainings Digital Tools for the Workplace Quick search? Browse 70+ work-life digital skills trainings Search What is an Open Badge See Digital Badge Why Open Badge Badges offer a way for learners to demonstrate the skills they have gained. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world. How to use in the training It can be introduced to learners through an explanation of what digital badges are and how they can be used to support job applications or further education. It's important to set aside time during the training to go through this introduction and help participants understand their value and practical use. Local Adaptation Guidelines The badge content was originally developed in Finland by TIEKE – Finnish Information Society Development Centre, and may include references to Finnish systems or practices. If used outside Finland, the content may require adaptation to fit local contexts. For support with localization, please contact us. In collaboration with our partners. Our mission is to empower migrant women to strengthen digital skills and foster social inclusion. About us Our Story The project is funded by the Nordic Council of Ministers for the period of March 2025 until March 2026. It focuses on enhancing the digital skills of migrant women to support their access to employment and improve social inclusion across the Nordic and Baltic regions. By equipping educators with a co-created, multilingual digital training toolbox, the project strengthens the capacity of local professionals and educators to deliver effective, inclusive digital skills training. Piloted in Finland, Denmark, and Estonia, the toolbox is designed to be scalable and sustainable, supporting long-term integration and empowerment of migrant women. Read more About Us Who is the toolbox for? and why we focus on strengthening digital skills The toolbox is designed for individuals interested in providing training and guidance on basic digital skills, particularly for adult migrant women with limited access to technology or prior digital experience. Individuals do not need to be IT experts, as the materials are designed to be user-friendly and can be tailored to the learners' needs and the trainer's experience. The content focuses on practical digital skills, with an emphasis on learning from each other. Why we focus on strengthening digital skills Beyond the workplace, basic digital skills are essential for everyday life — from buying public transportation tickets and booking appointments to applying for housing or study places, many essential services are now primarily available online. Promoting digital inclusion is therefore not just a matter of efficiency but also a question of equity, social participation and empowerment for all. Learn More >> How to Create a Digital Skills Training Read the step-by-step guide DigiUp Toolbox GDPR Terms of Service Privacy Policy Our Office Kalliolan Setlementtitalo Sturenkatu 11 00510 Helsinki Contact Us +358 (50) - 375 -1203 Office hours: Mon–Fri 9–17 yuri.kitaba(at)moniheli.fi © by Moniheli ry

Digital Tools for the Workplace Effective Use of Chat-Based AI Tools est. 60 - 90 min Start Now How to use spreadsheet applications est. 90min Start Now How to use word processing applications est. 90min Start Now How to reduce the file size of an image est. 30 min Start Now Video conferencing and meetings est. 45min Start Now How to make presentation slides est. 60 min Start Now Email Basics est. 60 - 90 min Start Now

Effective Use of Chat-Based AI Tools est. 60 - 90 min 💡 After this training: The learner is able to understand the basics of artificial intelligence The learner is able to explain how artificial intelligence can be used in personal and professional life. 👀 How to coordinate this training: Explanation of AI You can start from the introductory explanation using the training page from Getting started with technology > What is Artificial Intelligence (AI)? Exercise Let's watch the video together or independently. Disscussion Let's discuss together. Guiding questions: Have you used chat-based AI before? What was your experience? How do you think AI could help in your current work or daily tasks? What concerns do you have about using AI (e.g. privacy, misinformation) Discuss also the ethical considerations of AI: Should you double-check AI-generated content before using it in work documents? Why or why not? Should you tell someone you used AI to write an email? Is it safe to enter private or client-related information into AI tools like ChatGPT or Gemini? Demonstration Use the demonstration tips to demonstration how chat-based AI works. Exercise Let's do the exercise together and discuss the answers. Learners try using AI tools (ChatGPT, Gemini, etc.) If needed, start from making an account Practice giving different types of prompts Share results and discuss improvements Materials needed: 💻 Computer 📲 Mobile phone 🧑🏽💻 Access to chat-based AI like ChatGPT, Gemini ✨ Digital skills training about using AI (Artificial Intelligence) video language 🇬🇧 Please note that this video is from 2023. 💡Explanation Tips 1. Types of AI Models Generative AI – creates text, images, videos (e.g., ChatGPT, DALL·E) Conversational AI – chats and responds (e.g., ChatGPT, Claude) Search-Integrated AI – mixes search + AI (e.g., Perplexity, Bing Copilot) 2. Core Capabilities Natural Language Processing (NLP) Helps AI understand and generate human language – used in chatbots, translation tools, and writing assistants. Image & Speech Recognition Allows AI to identify objects in photos or understand spoken words – used in voice assistants, photo apps, and security tools. Predictive Analytics Uses data to predict future trends or behaviors – helpful in finance, health, marketing, etc. Content Generation Enables AI to create new content – like writing text, designing images, or making videos. 3. Popular AI Tools & Platforms Text : ChatGPT, Gemini, Claude Image : DALL·E, MidJourney, Pixlr, DeepAI Video : InVideo AI, HeyGen, RunwayML Summarization : YouTube video summarizers Multi-Modal : Tools that handle text + image + document input 4. How AI is Used in Daily Life and Work Life Email drafting Resume and cover letter writing Budgeting and contracts Visual design for social media Language translation and proofreading Accessibility (e.g., reading PDFs aloud) 5. Ethical Use & Data Privacy Bias & Fairness : AI can reflect or even amplify human biases present in training data. Always review outputs critically. Data Privacy : Avoid sharing sensitive personal or organizational information (e.g., ID numbers, medical records, confidential work data) when using AI tools. Transparency : Remember that AI doesn’t “know” but generates responses based on patterns; verify important facts from trusted sources. Accountability : Use AI as a support tool, not a final decision-maker, especially in hiring, finance, or legal matters. 6. How AI Understands Input (Prompting) AI doesn’t “think”; it generates based on your prompt. The more structured and specific your prompt, the better the results. Demonstration Tips & Prompt Examples ✍️ Use these scenarios to demonstrate practical applications of AI with ready-made prompt templates. Writing Emails 📧 Scenario : Thanking a participant Prompt : “Write a warm thank-you email to someone who attended our workshop on effective AI use.” Scenario : Writing a meeting rescheduling Prompt : “I'm a meeting organizer, but I need to reschedule the date and time. I want to notify participants about this. Write a polite and constructive email.” 2. Responding to Emails 📨 Scenario : Accepting participation to an event Prompt : “Write a positive reply to an event on December 7th.” 3. Rewriting for Clarity 🔁 Scenario : You’ve written rough notes and want them improved Prompt : “Rewrite this information clearly and professionally.” 4. Getting AI to Ask Questions First ❓ Scenario : You want to open a café but don’t know where to start Prompt : “I want to open a café. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.” Scenario : You want to organize a team building day for your colleagues (10 people) Prompt : “I want to organize a team building day for 10 colleagues. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.” Exercise Examples 💻 1. Email Writing Assistant Goal: Learn how chat-based AI helps write and respond to emails. Activity: Use prompts like: “Write a warm thank-you email to someone who attended our workshop.” “Reply to an invitation to an event positively.” Learners test both formal and informal styles using the same prompt. 2. Rewrite and Improve Goal: See how AI can clarify or improve rough writing. Activity: Give learners a messy paragraph or handwritten notes. Prompt: “Rewrite this clearly and professionally.” Discuss what was improved and why. 3. AI as a Thinking Partner Goal: Use AI to ask the right questions before giving answers. Scenarios: “ I want to open a café. Ask me questions before giving advice.” “I want to organize a team-building day for my colleagues.” Learners compare the questions AI asks and decide if they’re helpful. 4. Everyday Task Helper Goal: Explore daily-life uses of chat-based AI. Activity: Assign tasks like: Planning a weekly task Translating and proofreading a message Creating a to-do list for a small event Learners share creative or unexpected uses they discovered. 5. Work-Life Simulation Goal: Practice using AI in professional scenarios. Choose one role-based activity: “Write an email inviting colleagues to a brainstorming meeting.” “Create a pricing template for social media services.” Learners compare AI responses and edit them for accuracy or tone. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? 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How to write a cover letter est 60 - 90 mins 💡 After this training: The learner understands the purpose and basic structure of a cover letter. The learner can identify what makes a good cover letter. The learner knows how to write a tailored cover letter. 👀 How to coordinate this training: Introduction of what a cover letter is and what it contains You can use various methods to introduce Cover Letters Option 1 : Intro Discussion Questions Why do you think some employers ask for a cover letter in addition to a CV? If two candidates have similar CVs, what difference can a cover letter make? What do you think employers want to learn from a cover letter that they can’t see in a CV? Do you think a generic cover letter works, or does each one need to be tailored to the job? Why? Which is harder to write — a CV or a cover letter? Why? Option 2 : Walk through Cover Letter Structure Greeting (Dear [Name] / Hiring Manager) Opening paragraph (job you’re applying for + short hook) Middle paragraph(s) (why you want the job + how your skills/experience fit) Closing (thank you + availability for interview) Option 3 : Show Sample Cover Letters (strong vs. weak) Show one generic cover letter (“Dear Sir/Madam, I want a job…”) and one tailored cover letter (specific job, employer name, relevant skills). Group activity: Divide learners into small groups; each group analyzes one paragraph and suggests how to improve it. Wrap-up question: “Which letter would you choose to invite for an interview? Why?” Demonstration How to create a CV using: Word (with templates) Google Docs (with résumé templates) Canva (for design-oriented options) Walk through replacing template text with personal information. 3. Individual Self-Reflection Exercise Self-Reflection Exercise 1: Job Ad Matching Find a job ad that interests you. Highlight 3 skills or requirements in the ad. For each, write one sentence about how your own experience, skill, or quality matches. Self-Reflection Exercise 2: The 4-Part Draft Step 1: Write down how you usually greet someone formally (practice respect and tone). Step 2: Reflect: “Why do I want this job or type of job?” Write it as your intro. Step 3: Think: “Which 2–3 skills or experiences do I feel most proud of?” Write these as the middle section. Step 4: Reflect: “What is a professional way I like to end a message?” Use this as your closing. Exercise Participants start creating their own cover letter in class using their self-reflection answers. The trainer gives support and feedback while circulating. Option: In-class : learners work directly in Word/Docs/Canva. Homework : learners draft or finalize their cover letter and submit for feedback or exchange peer feedback in the next session. Materials needed: 💻Computer 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about creating and writing a Cover Letter Trainer Tips: Introducing Cover Letters 1. Define the cover letter simply The goal is to show your: Motivation (why you want this job) Fit (how your skills and experiences match the role) Professionalism (clear, polite, and well-structured communication) 2. Highlight why it matters Employers often use the cover letter to decide whom to interview when CVs look similar. A good cover letter shows: Interest (you care about this company and role) Connection (you understand what the job requires) Personality (your voice and motivation come through) Finland 🇫🇮 Materials Plain language material 🇫🇮 Työhakemus Wordilla (SelkoDigi - opiskelumateriaalit) Tips Website 🇫🇮 Työhakemus: näin rakennat houkuttelevan työhakemuksen – katso konkreettiset vinkit – Duunitori Website 🇫🇮 Vinkkejä työnhakuun - Työnhaku - Työmarkkinatori Website 🇬🇧 Tips for finding a job - Searching for work - Job Market Finland Estonia 🇪🇪 Tips Website link 🇬🇧 : Tips for job applicants | Töötukassa Website 🇬🇧: Career building portal designed by Töötukassa Trainer Demonstration Tips 1. Microsoft Word / Google Docs Goal: Show learners how to create a professional, simple cover letter. Step 1: Open a blank document. Step 2: Demonstrate setting margins (1 inch / 2.5 cm). Step 3: Show how to add name & contact info at the top (can align left or center). Step 4: Insert today’s date, employer’s name, and address. Step 5: Type the greeting (e.g., Dear Ms. Smith ). Step 6: Walk through each paragraph (intro, body, closing). Step 7: Show how to format: Use a simple font (Calibri, Arial, Times New Roman). Keep it to one page. Step 8: Demonstrate saving as PDF (“File → Save As → PDF” or “Download → PDF”). Trainer tip: Emphasize simplicity. Remind learners employers value clarity over decoration. 2. Canva Goal: Show learners how to make a visually appealing, modern cover letter (but still professional). Step 1: Open Canva → Search “Cover Letter” in templates. Step 2: Choose a clean, minimal template (avoid overly artistic ones). Step 3: Replace placeholder text with: Their name & contact info Greeting, intro, body, closing Step 4: Demonstrate customizing fonts and colors (stick to professional ones). Step 5: Show how to align design with their CV (e.g., same style/colors). Step 6: Export as PDF (“Share → Download → PDF”). Trainer tip: Warn learners not to get lost in design — content matters more than decoration. Canva is best if applying to creative industries. Tips for Self-Reflection on Your Own Cover Letter When reviewing your own draft, ask yourself: Purpose & Motivation Does my letter clearly explain why I want this specific job and not just any job? Does my motivation sound genuine? Relevance & Skills Have I highlighted 2–3 skills or experiences that directly match the job ad? Did I avoid simply repeating my CV? Clarity & Tone Is my writing clear, professional, and easy to follow? Do I sound confident but not arrogant? Structure & Format Is my letter well-structured (greeting → intro → skills/fit → closing)? Is it one page or less, with short paragraphs? Tips for Peer Review of a Cover Letter When reviewing a partner’s letter, give constructive and respectful feedback : First Impression What did you feel after the first quick read? Would you want to interview this person? Why or why not? Content Does the letter explain why they want the job ? Are the skills/experiences connected clearly to the job ad? Clarity Is the message easy to understand? Are sentences concise and professional? Suggestions What is one strong part of the letter that stands out? What is one suggestion to make it stronger (specific, not general)?

Job Search Skills How to write a cover letter est 60 - 90 mins Start Now [Update in progress ] LinkedIn Start Now How to search for professions and jobs online est. 60 mins Start Now How to create a CV est. 90 - 120 mins Start Now Chat-based AI tools for job search support est. 60 - 90 min Start Now 🔵Additional tasks: Vocabulary game Start Now Sending a PDF attachment by email est. 45min Start Now Sending a job application via email est. 60 - 90 mins Start Now

How to create a CV est. 90 - 120 mins 💡 After this training: The learner understands the purpose and basic structure of a CV. The learner can identify what makes a good CV. The learner can reflect on their own skills, experiences, and goals. The learner knows how to make a CV. 👀 How to coordinate this training: Introduction to CV You can use various methods to introduce CV. Option 1: Intro Discussion Questions Why do you think employers ask for a CV? Imagine you are an employer and you receive 100 CVs. What do you look for first? Have you ever sent a CV before? How did you feel about it? What do you think makes a CV stand out in a positive way? What mistakes do you think could harm a CV? Do you think everyone should have the same CV for every job, or should it change depending on the role? Why? Option 2: Walk through CV sections: Contact info Summary / Profile Work experience Education Skills Option 3: Show sample CVs (strong vs. weak). You can search online for examples. Group activity : Divide into small groups; each group analyzes one CV section and suggests improvements. 2. Individual Self-Reflection Exercise Ask learners to write down answers on word processor of their choice to the following questions: Questions : Who are you? What are you doing now? (at school, at work, at home?) What kind of person are you? (e.g., friendly, proactive, courageous) What can you do – what are you good at? What jobs have you done? What kind of work would you like to do? What are you like as an employee? In which areas would you like to develop? (What do you want to learn?) What does work mean to you? What goals do you have when you think about the future? Finally, what would you like to say? Demonstration How to create a CV using: Word (with templates) Google Docs (with résumé templates) Canva (for design-oriented options) Walk through replacing template text with personal information. Exercise Participants start creating their own CVs in class using their self-reflection answers. The trainer gives support and feedback while circulating. Option: In-class : learners work directly in Word/Docs/Canva. Homework : learners draft or finalize their CV and submit for feedback. Materials needed: 💻 Computer 📊 Flipchart or whiteboard Account for word-processor applications 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about creating and writing a CV Trainer Tips: Introducing CV 1. Start with a relatable hook Ask: “Imagine you are an employer. You get 100 CVs for one job. How long do you think you look at each CV?” Explain: “This means our CV must make a quick, clear impression.” Tip : Use a short story, e.g., “I once saw a CV where the person forgot to put their phone number… guess what happened?” → This helps participants connect personally. 2. Define the CV simply A CV is not just a list of jobs → it is your personal marketing tool. The goal is to show your strengths, experience, and potential in a clear and structured way. 3. Highlight why it matters Employers often decide who to interview based only on the CV. A good CV shows: Professionalism (clear, mistake-free, well-structured) Relevance (skills and experience linked to the job ad) Personality (short profile/summary to stand out) Finland 🇫🇮 Materials Video 🇫🇮 Millainen on hyvä CV? 📝 Katso vinkit toimivan ansioluettelon tekemiseen 🙌 (Duunivinkit) Plain language material 🇫🇮 ⁠Ansioluettelo Wordilla (SelkoDigi - opiskelumateriaalit) Exercise list 🇫🇮 Kirjoitusharjoitus (Helsingin työväenopisto) Slides 🇫🇮 Opetusmateriaali (Helsingin työväenopisto) CV template on Google Docs 🇫🇮 CV pohja (Helsingin työväenopisto) Tips Website 🇫🇮 CV-pohja: Näin teet tyylikkään ansioluettelon helposti – Duunitori Website 🇫🇮 Vinkkejä työnhakuun - Työnhaku - Työmarkkinatori Website 🇬🇧 Tips for finding a job - Searching for work - Job Market Finland Estonia 🇪🇪 Video language 🇪🇪with English subtitles 🇬🇧 Tips Website link 🇬🇧 : Tips for job applicants | Töötukassa Europass 🇪🇺 Video language 🇬🇧 Step-by-Step: How to Make a CV in Word or Google Docs 📝 1. Open the Program Word : Go to your computer and open Microsoft Word . Google Docs : Open your web browser, go to docs.google.com , and log in with your Google account. 2. Start a New Document Word : Click on New to start a new document. Google Docs : Click the Blank document (+) or choose from the Template Gallery . 3. Choose a Template Word : Look through the ready-made templates. Click on a CV template you like, then press Create . Google Docs : From the Template Gallery , select a Résumé template you like. 4. Add Your Own Information Click on the text in the template and replace it with your own details. Make sure to include: Your name Contact information (email, phone number) Work experience Education Skills 5. Add Your Photo (Optional) Word : Click Insert > Pictures and choose your photo. Google Docs : Click Insert > Image and upload your photo. 6. Save Your Work Word : Click File > Save As → choose where to save (Desktop, Documents, etc.), and give it a clear name like YourName_CV.docx . Google Docs : Google Docs saves automatically. To keep a copy on your computer, click File > Download > Microsoft Word (.docx). 7. Check and Edit Adjust the design or style so it fits your personality and the job. Use spell check: Word : Review > Spelling & Grammar . Google Docs : Tools > Spelling and grammar > Spelling and grammar check . If possible, ask a friend to review your CV and give feedback. 8. Save as PDF (Final Version) Word : Click File > Save As → Choose file type PDF . Google Docs : Click File > Download > PDF Document (.pdf) . Step-by-Step: How to Make a CV in Canva 📝 Video 🇬🇧 How to Make Resume and CV in Canva - Tutorial 1. Open Canva Go to www.canva.com in your browser. Log in (create a free account if you don’t have one). 2. Search for CV Templates In the search bar, type “CV” or “Resume” . You will see many ready-made designs. 3. Choose a Template Browse the templates and click on one you like. Press Customize this template to start editing. 4. Add Your Own Information Click on the text in the template and replace it with your details. Make sure to include: Your name Contact information (email, phone number) Work experience Education Skills 💡 Tip: You can move, delete, or resize text boxes to make the CV fit your needs. 5. Add Your Photo (Optional) Click Uploads > Upload files and choose your photo. Drag and drop the photo into the photo frame on the template. 6. Customize the Design Change colors, fonts, and layout to match your style. Keep it clear and professional (avoid too many decorations). 7. Save Your Work Canva saves automatically online. To download, click Share > Download . 8. Download as PDF Choose File type: PDF Print (best quality). Name your file clearly, e.g., YourName_CV.pdf . Save it on your computer or phone.

Sending a job application via email est. 60 - 90 mins 💡 After this training: The learner knows how to use email and its basic functions 👀 How to coordinate this training: Things to note before this training If people don't have an account, reserve time to create an account beforehand or reserve time to do this together during the training. 1. Exercise Let's watch together or independently the video Alternatively, you can show how email looks like on your computer and phone by explaining main features: Login Inbox Different folders How to send an email 2. Discussion Let's discuss together how to use email: What or which service do you use for your email account? What different purposes do you use email for? What is easy about using email? What is difficult about using email? 3. Exercise Write an email to an employer to apply for a job Write the topic of your email in the subject line (e.g.: application for ___) Start the actual message with a greeting. In the message, tell us what position you are applying for and whether there is an attachment. At the end of the message, add your contact information. Add the email address of the trainer as a recipient of the email. Add your own email address as a Bcc recipient. Send the email. 4. Additional Exercise Add a CC or Bcc recipient to the message. Find out what these terms mean. https://youtu.be/ZnSfEklfo34?feature=shared Add an attachment to the message, such as a document or screenshot, or a CV if the learner has one. Ensure it doesn't include sensitive information such as a personal identity code. Create a signature for your email and add it to the message. Materials needed: 💻 Computer 📲 Mobile phone 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about sending emails Video language 🇬🇧 It's a long video, so you can check for relevant sections or get inspiration on how to demonstrate in the course. Video list 🇬🇧 Playlist on Gmail by LearnFree Video language 🇬🇧 Tutorial with videos and texts 🇬🇧 and available in more languages Outlook tutorial by Microsoft Presentation Slides and Notes for Presentation 🇬🇧 Learn to use email (Digidel) Email is one of the most important functions in today's society. Without e-mail, there are few places on the internet where you can register as a user or order goods. Here, there are two different courses - one for Gmail and one for Outlook. Please note that some contents are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Video🇫🇮 Sähköpostin peruskäyttö (Osuvat Taidot) Plain Language Material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Click "Siiryy taloon" -> Choose item 2 Plain Language Presentation Slides 🇫🇮 Sähköpostin perusteet, SelkoDigi-hanke (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Google-tilin luominen (⁠SelkoDigi - opiskelumateriaalit) Demonstration and Exercise Tips 💡 1. Creating an email address Go to Gmail or Outlook Trainer: Open a browser. Learners: Everyone goes to the browser and open the site. Start the sign-up form Trainer: Click Create account → For myself . Learners: Fill in: First name Last name Username (close to real name, no spaces, avoid special letters; add numbers/dots if name taken). Create a password Trainer: “Password = at least 8 characters, with a mix of letters, numbers, or symbols.” Learners: Type password → Confirm password → Next. Tip: If “passwords don’t match,” retype slowly. Add details Learners: Enter birthday (month, day, year). Select gender. Add phone number (for account recovery). Optional: add another email for recovery. Agree to terms & finish Learners: Scroll down → click I agree . Trainer explains about email, it looks like username@XXX.com 2. Logging in & out Trainers: show In Inbox, click your profile (top right) → Sign out. Share about security concern: “ Always sign out on shared computers.” Learners: Practice signing out and back in twice (enter email + password, then Sign in ). Check also the mobile version: Make sure learners can access email from their mobile device as well. 3. Sending an email Start a new message Trainers: Click Compose and explain the components of writing an email. Learners: In To : type trainer’s address (written on board). In Subject : type “Test”. In message box: write short greeting (start with “Hi”, end with “Regards”). Click Send . Trainer action: Reply to each participant 4. Opening emails Trainer: Explain inbox list (bold = unread, numbers show new messages). Learners: Click trainer’s reply to open it. 5. Replying to emails Trainer: Explain how to reply to an email Learners: Open trainer's reply and type a short reply → Send . 6. Wrap-up Trainer: Go through steps you did in this lesson to recap what we learned such as we created an email address, logged in/out, sent, opened, and replied. Remind: Always sign out on shared devices. Encourage learners to use email regularly. You can share the training materials with leaners via emails. Quick Troubleshooting Username taken → add dot, number, or initial. Password not working → must be 8+ characters with mix; retype slowly. Can’t find Compose → look top-left. Email won’t send → check address spelling. Screen too small → zoom in (Ctrl/Cmd + +). Digital Badge

Sending a PDF attachment by email est. 45min 💡 After this training: The learner knows how to send a file as an email attachment. The learner is able to convert a file into PDF format. 👀 How to coordinate this training: 1. Go through various ways If needed, explain what a PDF file is and when this format can be used and is good to use. 2. Exercise Option 1: Convert a Word processing file like Microsoft Word or Google Docs to PDF and attach it to an email message. Option 2: Scan a document with the phone and turn it into a PDF. Scan documents with your phone. Let's try it together: Google Drive application , Microsoft Lens application , iPhone's Notes application .. Scan documents with your phone. Save the documents on your phone. 3. Exercise continues Send an email to the trainer with an attachment. Make sure the document doesn't include any sensitive or personal information. Materials needed: 📲 Mobile phone 💻 Computer 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about creating and sending PDF files video language 🇬🇧 video language 🇬🇧 Link F 🇫🇮 Näin skannaat kuitit ja tärkeät paperit talteen puhelimella (Yle DigiTreenit) Demonstration Tips Option 1: Convert a Word File (Word/Google Docs) to PDF & Email Demonstration Steps: Open the document in Microsoft Word or Google Docs. Show them the menu bar. Select “Save as PDF” (Word: File → Save As → PDF ; Google Docs: File → Download → PDF ). Demonstrate clicking and saving the file. Locate the saved PDF on your computer or Google Drive. Point out the .pdf file extension. Open email (e.g., Gmail, Outlook). Start a new message Click “Attach file” (paperclip icon) . Select the PDF you just saved. Send the email with the PDF attached. 👉 Trainer tip: Send it to yourself first and show participants how it appears in your inbox. Option 2: Scan a Document with a Phone Preparation: Have a simple one-page document ready (e.g., flyer, form, or handwritten note). Demonstration Apps: Google Drive (Android/iPhone) Microsoft Lens (Android/iPhone) Notes app (iPhone) Demonstration Steps: Open the app (show participants where to find it on the phone). Example: In Google Drive, tap the “+” button → Scan . Point the camera at the paper and take a picture. Show how the app automatically crops and adjusts the image. Save as PDF in the app. Google Drive: Saves directly to your Drive. Microsoft Lens: Choose “PDF” and save. iPhone Notes: Tap “Save” → Share → Save to Files as PDF. Locate the PDF file on your phone. Demonstrate where it’s stored (Drive, Files app, etc.). Optional: Show how to attach it to an email or WhatsApp message. 👉 Trainer tip: Let participants practice scanning their own paper during the session. Practice: Save & Share Save the document on the phone (in Files app, Drive, or OneDrive). Explain why it’s important to remember where it’s saved. Show sharing options : Email, WhatsApp, Google Drive link. Demonstrate pressing “Share” → choosing an app.

Chat-based AI tools for job search support est. 60 - 90 min 💡 After this training: The learner is able to understand the basics of artificial intelligence The learner is able to explain how artificial intelligence can be used in job search. 👀 How to coordinate this training: Explanation on AI You can start from the introductory explanation using the training page from Getting started with technology > What is Artificial Intelligence (AI)? 2. Exercise Let's watch the video together or independently. 3. Discussion Let's discuss together. Guiding questions: Have you used chat-based AI before? What was your experience? How do you think AI could help in your current work or daily tasks? What concerns do you have about using AI (e.g. privacy, misinformation) Discuss also the ethical considerations of AI: Should you double-check AI-generated content before using it in job application-related documents? Why or why not? Should you tell someone you used AI to write an email? Is it safe to enter private information into AI tools like ChatGPT or Gemini? Demonstration Use the demonstration tips to demonstrate how chat-based AI works. Exercise Let's do the exercise together and discuss the answers. Learners try using AI tools (ChatGPT, Gemini, etc.) If needed, start from making an account Practice giving different types of prompts Share results and discuss improvements Materials needed: 💻 Computer 📲 Mobile phone 🧑🏽💻 Access to chat-based AI like ChatGPT, Gemini 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training on using text-based AI in job search video language 🇬🇧 Please note that this video is from 2023. Explanation Tips 💡 1. Types of AI Models Generative AI – creates text, images, videos (e.g., ChatGPT, DALL·E) Conversational AI – chats and responds (e.g., ChatGPT, Claude) Search-Integrated AI – mixes search + AI (e.g., Perplexity, Bing Copilot) 2. Core Capabilities Natural Language Processing (NLP) Helps AI understand and generate human language – used in chatbots, translation tools, and writing assistants. Image & Speech Recognition Allows AI to identify objects in photos or understand spoken words – used in voice assistants, photo apps, and security tools. Predictive Analytics Uses data to predict future trends or behaviors – helpful in finance, health, marketing, etc. Content Generation Enables AI to create new content – like writing text, designing images, or making videos. 3.Popular AI Tools & Platforms Text : ChatGPT, Gemini, Claude Image : DALL·E, MidJourney, Pixlr, DeepAI Video : InVideo AI, HeyGen, RunwayML Summarization : YouTube video summarizers Multi-Modal : Tools that handle text + image + document input 4. How AI is Used in Daily Life and Work Life Email drafting Resume and cover letter writing Budgeting and contracts Visual design for social media Language translation and proofreading Accessibility (e.g., reading PDFs aloud) 5. Ethical Use & Data Privacy Bias & Fairness : AI can reflect or even amplify human biases present in training data. Always review outputs critically. Data Privacy : Avoid sharing sensitive personal or organizational information (e.g., ID numbers, medical records, confidential work data) when using AI tools. Transparency : Remember that AI doesn’t “know” but generates responses based on patterns; verify important facts from trusted sources. Accountability : Use AI as a support tool, not a final decision-maker, especially in hiring, finance, or legal matters. 6. How AI Understands Input (Prompting) AI doesn’t “think”; it generates based on your prompt. The more structured and specific your prompt, the better the results. Demonstration Tips & Prompt Examples ✍️ Use these scenarios to demonstrate practical applications of AI with ready-made prompt templates. 1. Writing Job Search Emails 📧 Scenario: Thanking after an interview Prompt: “Write a polite thank-you email to a recruiter after a job interview for a project coordinator role.” Scenario: Requesting job information Prompt: “Write a short, professional email asking for more details about a job posting.” Scenario: Following up on an application Prompt: “Write a respectful follow-up email to check the status of a job application sent two weeks ago.” 2. Responding to Job-Related Emails 📨 Scenario: Accepting an interview invitation Prompt: “Write a positive reply to confirm my availability for an interview on December 7th.” Scenario: Requesting to reschedule an interview Prompt: “Write a polite email to ask if it’s possible to reschedule my interview to another day.” 3. Rewriting for Clarity 🔁 Scenario: Improving a rough CV summary Prompt: “Rewrite this CV summary to make it clear, professional, and focused on teamwork and communication skills.” Scenario: Polishing a cover letter paragraph Prompt: “Rewrite this cover letter paragraph to sound more confident and concise.” 4. Getting AI to Ask Questions First Scenario: Writing a CV from scratch Prompt: “Help me create a CV. Before giving suggestions, ask me questions about my work experience, skills, and education.” Scenario: Tailoring a cover letter Prompt: “I need a cover letter for a customer service job. Ask me questions about my motivation, past experience, and key strengths before drafting it.” Exercise Examples 💻 1. Job Application Email Assistant Goal: Practice writing and replying to job-related emails. Activity: Use prompts like: “Write a thank-you email after a job interview.” “Reply to confirm an interview invitation.” Learners test both formal and informal styles. 2. Rewrite and Improve Job Materials Goal: See how AI can polish job documents. Activity: Give learners a rough CV section or messy cover letter draft. Prompt: “Rewrite this clearly and professionally.” Discussion: What was improved? Why does it sound stronger? 3. AI as a Career Thinking Partner Goal: Use AI to ask the right questions before drafting. Scenarios: “Help me build a CV. Ask me questions before drafting.” “I need a tailored cover letter. Ask me what job I’m applying for first.” Learners reflect on whether the AI’s questions help them clarify their ideas. 4. Everyday Job Search Helper Goal: Explore practical ways AI can support job seeking. Activity: Assign tasks like: Drafting a LinkedIn headline Proofreading a CV bullet point Creating a to-do list for weekly job applications Learners share creative uses they discover. 5. Job Application Simulation Goal: Practice real-world job search scenarios. Choose one role-based activity: “Write an email to a hiring manager asking for more information about a role.” “Create a CV tailored to a marketing assistant position.” “Draft a cover letter for a project officer role.” Learners compare AI drafts and then edit for accuracy, tone, and personalization.

🔵Additional tasks: Vocabulary game 💡 After this training: 👀 How to coordinate this training: 1. If some learners are quick with learning, this can be done as an additional task. This can be given as a task to try after the training session in their free time. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Word Wall games The games help learners get familiar with using devices as well as learn vocabulary related to work life. 🇫🇮 word wall tehtävät ( Helsingin työväenopisto ) 1. https://wordwall.net/fi/resource/73068147 (sanaselitystehtävä) 2. https://wordwall.net/fi/resource/73066947 (täydennä lause) 3. https://wordwall.net/play/71729/296/451 (muistipeli) Materials needed: 💻 Computer or 📲 Mobile phone

How to search for professions and jobs online est. 60 mins 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). 👀 How to coordinate this training: 1. Introduction and demonstration Briefly explain the topic using tips on Finding Information on Vocational Training or Professions Finding and Researching Companies Try Social Media & Watch Videos You can demonstrate how to search while explaining each point. 2. Exercise Open a search engine (Google, Bing, etc.) Type in example search terms: “Vocational education in [country]” “Job description for a [job title or field of your choice]” Add the city's name. “online,” or specify the profession. 3. Discussion about exercise If relevant, you can move on to discussing about the exercise as a whole group or in a small group What kinds of results did you find (text articles, videos, images, job portals, official websites)? Which results seemed most reliable? How did you decide that? Did you notice differences between results from local (city/national) websites vs. international ones? Materials needed 📲 Mobile phone or 💻 Computer 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about job search online Finding Information on Vocational Training or Professions 🔍 1. Use a Search Engine Open a search engine, such as Google. Type into the search field, for example: “vocational education in Finland (replace with your country's name)” or “job descriptions.” Try different keywords, such as: “practical nurse training” , “electrician profession” , or “chef.” 2. Search Official Websites Check for country-specific information Finding and Researching Companies 🏢 Search for the Company and Visit Their Website Open a search engine like Google. Type in the company name. Choose the search result that leads you directly to the company’s official website. Demonstration example Open a search engine like Google. Type in: IKEA Finland official website Look through the results and click on the one that says: www.ikea.fi Once on the site, go to the "Ura IKEA:lla" or “Careers” section Show learners how to browse job openings or read about what it's like to work at IKEA. 📱 Try Social Media & Watch Videos 1. Try Social Media Look for Facebook groups or Instagram pages that share information about vocational education or different professions. 2. Watch Videos YouTube has many videos explaining different jobs and educational paths. You can use keywords such as: “A day as an electrician” or “how to become a practical nurse.” 🇫🇮 Finland Resource Material 🇫🇮 Työpaikkojen haku: Ohjeita digitaaliseen työhakuun (digirasti) Career and job resources Opintopolku.fi : This is Finland’s official education site. You can find information about different vocational training. Tyomarkkinatori.fi : Here you can find information about different professions and the labour market. Jobly.fi : A Finnish job search platform where you can find open job positions across different industries. It also offers tips for job seekers. Duunitori.fi : One of the largest job and career sites in Finland. You can browse jobs, read company reviews, and access useful articles about working life and job hunting. 🇪🇪 Estonia Resource Tallinn Migration Centre: How to Legally Work in Estonia: Permits, Rights & Job Search Help Job search portals Töötukassa : You can search by field, keyword and company. Work in Estonia : The official job portal for international talent LinkedIn – For professional roles and networking CV Keskus : Large job board CV.ee : Jobs in all sectors Facebook page for seasonal work GoWorkaBit : Short-term and gig work Treamer Vabatahtlike Värav : Voluntary work Suvetöö kaubanduses : Summer jobs in retail Work and Career Fair Free Courses 🇪🇪 Free training | Ministry of Education and Research Tips for a virtual job interview Video langage 🇬🇧

Safe and Strong Passwords est. 45 mins 💡 After this training: The learner knows how to protect devices and accounts with a strong password. 👀 How to coordinate this training: 1. Watch the video together 2. Write the answers to the questions in Word in groups, pairs or independently. Let's go through the answers together. Questions: What do you need a password for? Why is it important to create a strong password? What is a weak password? What is a strong password like? Why is it not a good idea to use the same password for different online services? 3. Additional task and explanation Search for a password tester to check the strength of the password. The tester estimates how long it takes for bad actors to crack your passwords. You can also introduce different tools listed below. Materials needed: 💻 Computer 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about passwords video language 🇬🇧 🇫🇮 Salasanan muodostaminen (Osuvat Taidot) 🇫🇮 Pidempi parempi ( Liikenne- ja viestintävirasto Traficom ) Plain language material 🇫🇮 Tervetuloa digitaloon! Click "Siiryy taloon" -> Choose item 3 -> Choose 1 for PIN code and passwords Tips for facilitating discussions 1. What do you need a password for Encourage participants to think about all the places they log in: email, social media, banking, online shopping, and work accounts. Highlight that passwords are like digital keys that protect their private spaces. 2. Why is it important to create a strong password Explain that weak passwords make it easy for hackers to guess or steal accounts. Compare it to using a fragile lock on your front door—anyone could break in. Strong passwords act like stronger locks. 3. What is a weak password Give examples like “123456,” “password,” or a birthdate. Point out that personal details (child’s name, phone number, etc.) are also weak because they’re easy to guess or find online. 4. What is a strong password like Describe strong passwords as long (12+ characters), unique, and a mix of letters, numbers, and symbols. Show how a phrase (“BlueDog!RunsFast22”) can be easier to remember and still strong. 5. Why is it not a good idea to use the same password for different online services Use the “one key for all doors” example —if someone steals that one key, they can open everything. Remind participants that if one service gets hacked, all their accounts are at risk. Free Tools to Stay Safer Online Have I Been Pwned (HIBP) 🔎 Check if your email or password has been exposed in a data breach. Receive alerts when your account is found in new breaches. Action : If your email appears, immediately change the password and enable 2FA. Link: https://haveibeenpwned.com/ VirusTotal 🛡️ Free online scanner to check files or URLs for malware. Aggregates results from multiple antivirus engines. Action : Before opening suspicious attachments or links, upload them to VirusTotal. Link: https://www.virustotal.com/gui/home/upload AbuseIPDB Database of malicious IP addresses reported for abuse. Useful for system administrators, but individuals can also check suspicious IPs (from emails, logs, etc.). Action : If you spot unusual login activity, check the IP against AbuseIPDB to assess risk. Link: https://www.abuseipdb.com/ How These Tools Support Password Security HIBP → reveals if your password has already been compromised. VirusTotal → helps you avoid malware that could steal your credentials. AbuseIPDB → raises awareness of potentially dangerous login attempts or phishing sources. See Digital Skills Badge