Getting Started with Devices The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Where are digital skills needed? est. 30 min Start Now Best uses of mobile devices and computers est. 90 min Start Now Get to know the vocabulary and basic functions of a computer est. 45-60 min Start Now Get acquainted with different devices est. 30 min Start Now Using and customizing mobile device features est. 30 min Start Now How to take a screenshot est. 30 min Start Now Which network are you connected to? est. 30 min Start Now ☑️Review Exercise: Device settings and features est. 90 min Start Now

Accessing and Using Public E-Services The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Everyday digital services in Denmark est. 45 min Start Now Everyday digital services in Estonia est. 45 min Start Now Everyday digital services in Iceland est. 45 min Start Now Everyday digital services in Finland est. 45 min Start Now

Training Packages The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Open Badge Path: Choosing and using devices est. 3 hours Start Now Open Badge Path: Searching and evaluating information est. 3 hour 45 min Start Now Open Badge Path: Secure action est. 2 hour Start Now Open Badge Path: Responsible action est. 3 hour 15 min Start Now Open Badge Path: Communication and services est. 3 hour Start Now Open Badge Path: Using and managing applications est. 4 hour Start Now Getting familiar with computers est. 2 -3 hours Start Now Getting to know and use AI est. 90 - 120 min Start Now

Getting Started with Technology The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Different web browsers and search engines est. 60 min Start Now ☑️Exercise: How to Search for Information Online est. 90 min Start Now Converting documents into digital format est. 45 min Start Now How to reduce the file size of an image est. 45 min Start Now Basics of Cloud Services est. 60 min Start Now How to clean up cloud service and email storage est. 60 min Start Now Instant Messaging Apps est. 60 min Start Now Useful applications for everyday life est. 30- 60 min Start Now Translation Apps est. 30 min Start Now What is Artificial Intelligence (AI)? est. 45 min Start Now

Job Search Skills The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. How to search for professions and jobs online est. 60 mins Start Now Chat-based AI tools for job search support est. 60 - 90 min Start Now How to create a CV est. 90 - 120 mins Start Now How to write a cover letter est 60-90 mins Start Now Sending a PDF attachment by email est. 45 min Start Now Sending a job application via email est. 60 - 90 mins Start Now

Open Badge Path: Responsible action est. 3 hour 15 min 💡 After this training: The learner is able to identify the effects of the use of digital devices and applications on health and well-being. The learner knows about online etiquette (netiquette). The learner is able to take copyright into account in the use and sharing of information. The learner is able to identify how copyrights are related to information and information sharing. The learner is able to create and edit presentation slides. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Digital wellbeing | ToolBox www.digiuptoolbox.com Netiquette | ToolBox www.digiuptoolbox.com What is Copyright? | ToolBox www.digiuptoolbox.com How to make presentation slides | ToolBox Review exercise 1. Form a pair or a small group and discuss For example, divide the questions into one task per group. In a more advanced group, they can answer all the questions. Go through everyone's answers together. 1. Digital well-being: How can the use of digital devices and applications negatively affect my well-being? How can the use of digital devices and applications improve my well-being? 2. Responsible actions: How do you act in accordance with good manners on social media? What can cyberbullying be like? Materials needed: Computer💻 or Mobile phone📲 Pen & Paper or Word processing software like Microsoft Word or Google Docs📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

Where are digital skills needed? est. 30 min 💡 After this training: The learner will be able to give examples from different areas of life where digital skills are needed and where they can be used. 👀 How to coordinate this training: 1. Ask learners to be in a pair or small group You can ask learners to collect topics that come up from the discussions, either on an electronic platform (e.g. Flinga) or on a flipboard using sticky notes. 2. Discussion with supporting questions Supporting questions: What digital skills do you need and what for? At home? At work? For studies? With friends? With hobbies? 3. Share the discussion points with the whole group Discuss those points together as a whole group. It should be noted that in today's society, there is a need for different digital skills in many different contexts and areas of life. Materials needed: Pen & Sticky notes 🖌️ Whiteboard / Flipboard or online tool like Flinga 📋 ✨ Digital skills training about understanding where and how to use digital skills in various situations Examples for each situation At home Paying bills online Booking a doctor’s appointment Watching news or videos Using online banking At work Writing and sending emails Using Teams/Zoom for meetings Managing schedules or tasks Using cash register software or workplace apps For studies Logging in to online learning platforms Submitting assignments online Searching for information on Google Using Word, PowerPoint, or Excel With friends WhatsApp / Messenger chats Making video calls with family Sharing pictures or videos Using social media (Facebook, Instagram, TikTok) With hobbies Searching for recipes, craft ideas, or tutorials Following fitness or sports apps Joining hobby groups online Playing games online 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Video conferencing and meetings est. 45min 💡 After this training: The learner knows how to use different video conference options and their basic functions. 👀 How to coordinate this training: Discussion What kind of video applications have you used before? What kind of experience do you have with them? On a computer? On a mobile device? Tablet? How do you join a meeting? Alternatively, you can show the list as examples and ask if they have seen or used these applications before, such as WhatsApp, Facebook Messenger, Teams, Zoom, and Google Meet. 2. Demonstrate Focus on the use of video applications used in the workplace, such as Teams, Zoom and Google Meet, or applications learners might use in their lives. Find a video explaining how the application works, which devices it can be used on, and how it can be used, such as a computer browser, computer application, or mobile application. Additional task Create a meeting link and share it with learners. Learners can join the meeting to see how it works, but please ensure that the audio doesn't echo. It is recommended to have earphones for the learners who join the meeting and to learn to mute their own devices to avoid any echoing. Materials needed: Computer 💻 Mobile phone 📲 Account for video conference apps ✨ Digital skills training about using video conferencing applications Zoom Video language 🇬🇧 Plain Language Material 🇫🇮 Siirry Zoomiin (⁠SelkoDigi - opiskelumateriaalit) Microsoft Teams Video language 🇬🇧 Materials in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Click "Siiryy taloon" -> Choose item 5 -> Choose item 2 Plain Language Presentation Slides 🇫🇮 Teams (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Siirry Teamsiin selaimella (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Siirry Teamsiin älypuhelimella (⁠SelkoDigi - opiskelumateriaalit) Google Meet Video language 🇬🇧 Plain Language Material 🇫🇮 Liity Google Meet -kokoukseen selaimella (⁠Osaamisella osallisuutta -hanke) Other resources Presentation Slides and Notes for Presentation 🇬🇧 Get started with digital meeting places (Digidel) In this course, participants learn how to use a digital meeting place. As a tutor, you should choose one of the platforms and customize it. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Understanding information and cyber security est. 45 mins Understanding information and cyber security est. 45 mins 💡 After this training: The learner is able to identify the most typical cyber and information security threats. The learner is able to recognize when information security has been breached and knows what to do. 👀 How to coordinate this training: 1. Form a pair or a small group and discuss Write the answers to the questions in Word in groups, pairs or independently. Let's go through the answers together. What types of online scams can you find on news sites? Have you, an acquaintance or a friend been the victim of an online scam? What should we do if we find a scam or if we think we or people close to us have been scammed? Share your experiences in a group, and let's discuss. 2. Find out cases from real life You can find the right page, scam site, and scam message examples in advance. You can also use an image search to see examples of scam sites and compare them with real sites. You can go through these images, compare them, and discuss how to find out whether they are real or scams. Tips: Find information in your country's own context. For example: Scam messages in Traficom's name , available in Finnish (Traficom ) How to recognize a digital scam (Consumers’ Union of Finland) 3. Alternative way Learners can independently search for scam sites online. Let's identify together whether the page is real or a scam. Materials needed: Computer 💻 Searching for information on current scam trends for examples ✨ Digital skills training about information and cyber security video language 🇫🇮 Videos 🇫🇮 Playlist Digiturma vai Digiturva (DVV) Hetken miettiminen ratkaisee, menetkö kohti digiturmaa vai digiturvaa. Digi- ja väestötietoviraston videosarja tarjoaa keinoja arjen digiturvan parantamiseen. subtitle 🇬🇧 D igital threat or digital security A Digital Bane or a Digital Boon? A moment's thought determines whether you are going towards a digital bane or a digital boon. The Finnish Digital Agency's video series provides you with the means to improve your everyday digital security. Materials in English 🇬🇧 PDF Material 🇬🇧 How to recognize a digital scam ( Consumers’ Union of Finland) Presentation Slides and Notes for Presentation 🇬🇧 Safe online shopping (Digidel) E-commerce has increased sharply in recent years. Here you learn both about online shopping, and also how to do it in a safe way. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Materials in Finnish 🇫🇮 Video 🇫🇮 Huijaukset – Kuluttajaliitto Video 🇫🇮 Pidempi parempi ( Liikenne- ja viestintävirasto Traficom ) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Course with questions 🇫🇮 Digitreenien peruskurssi: Yksityisyys ja huijaukset (Yle Oppiminen) Website link 🇬🇧🇫🇮 🇸🇪 Instructions and manuals for private individuals (Traficom) Materials in Estonian 🇪🇪 Video 🇪🇪 with English subtitles 🇬🇧 Ole valmis - küberturvalisus (eng) Päästeamet / Estonian Rescue Services Agency Video 🇪🇪 with English subtitles 🇬🇧 Ole valmis - infosõja ABC (eng) Päästeamet / Estonian Rescue Services Agency Open Badge: Secure action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

How to search for professions and jobs online est. 60 mins 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). 👀 How to coordinate this training: 1. Introduction and demonstration Briefly explain the topic using tips on Finding Information on Vocational Training or Professions Finding and Researching Companies Try Social Media & Watch Videos You can demonstrate how to search while explaining each point. 2. Exercise Open a search engine (Google, Bing, etc.) Type in example search terms: “Vocational education in [country]” “Job description for a [job title or field of your choice]” Add the city's name. “online,” or specify the profession. 3. Discussion about exercise If relevant, you can move on to discussing about the exercise as a whole group or in a small group What kinds of results did you find (text articles, videos, images, job portals, official websites)? Which results seemed most reliable? How did you decide that? Did you notice differences between results from local (city/national) websites vs. international ones? Materials needed Computer 💻 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about job search online Finding information on vocational training or professions 🔍 1. Use a Search Engine Open a search engine, such as Google. Type into the search field, for example: “vocational education in Finland (replace with your country's name)” or “job descriptions.” Try different keywords, such as: “practical nurse training” , “electrician profession” , or “chef.” 2. Search Official Websites Check for country-specific information Finding and researching companies 🏢 Search for the Company and Visit Their Website Open a search engine like Google. Type in the company name. Choose the search result that leads you directly to the company’s official website. Demonstration example Open a search engine like Google. Type in: IKEA Finland official website Look through the results and click on the one that says: www.ikea.fi Once on the site, go to the "Ura IKEA:lla" or “Careers” section Show learners how to browse job openings or read about what it's like to work at IKEA. Try Social Media & Watch Videos 📱 1. Try Social Media Look for Facebook groups or Instagram pages that share information about vocational education or different professions. 2. Watch Videos YouTube has many videos explaining different jobs and educational paths. You can use keywords such as: “A day as an electrician” or “how to become a practical nurse.” Finland 🇫🇮 Resource Material 🇫🇮 Työpaikkojen haku: Ohjeita digitaaliseen työhakuun (digirasti) Career and job resources Opintopolku.fi : This is Finland’s official education site. You can find information about different vocational training. Tyomarkkinatori.fi : Here you can find information about different professions and the labour market. Jobly.fi : A Finnish job search platform where you can find open job positions across different industries. It also offers tips for job seekers. Duunitori.fi : One of the largest job and career sites in Finland. You can browse jobs, read company reviews, and access useful articles about working life and job hunting. Estonia 🇪🇪 Resource Tallinn Migration Centre: How to Legally Work in Estonia: Permits, Rights & Job Search Help Job search portals Töötukassa : You can search by field, keyword and company. Work in Estonia : The official job portal for international talent LinkedIn – For professional roles and networking CV Keskus : Large job board CV.ee : Jobs in all sectors Facebook page for seasonal work GoWorkaBit : Short-term and gig work Treamer Vabatahtlike Värav : Voluntary work Suvetöö kaubanduses : Summer jobs in retail Work and Career Fair Free Courses 🇪🇪 Free training | Ministry of Education and Research Tips for a virtual job interview video language 🇬🇧

How to create safe and strong passwords est. 45 mins How to create safe and strong passwords est. 45 mins 💡 After this training: The learner knows how to protect devices and accounts with a strong password. 👀 How to coordinate this training: 1. Watch the video together 2. Write the answers to the questions in Word in groups, pairs or independently. Let's go through the answers together. Questions: What do you need a password for? Why is it important to create a strong password? What is a weak password? What is a strong password like? Why is it not a good idea to use the same password for different online services? 3. Additional task and explanation Search for a password tester to check the strength of the password. The tester estimates how long it takes for bad actors to crack your passwords. You can also introduce different tools listed below. Materials needed: Computer 💻 ✨ Digital skills training about passwords video language 🇬🇧 Material in Finnish Video 🇫🇮 Salasanan muodostaminen (Osuvat Taidot) Video 🇫🇮 Pidempi parempi ( Liikenne- ja viestintävirasto Traficom ) Plain language material 🇫🇮 Tervetuloa digitaloon! Click "Siiryy taloon" -> Choose item 3 -> Choose 1 for PIN code and passwords Course with questions, Digitreenien peruskurssi: Salasanat ja tunnistautuminen (Yle Oppiminen) Tips for facilitating discussions 1. What do you need a password for Encourage participants to think about all the places they log in: email, social media, banking, online shopping, and work accounts. Highlight that passwords are like digital keys that protect their private spaces. 2. Why is it important to create a strong password Explain that weak passwords make it easy for hackers to guess or steal accounts. Compare it to using a fragile lock on your front door—anyone could break in. Strong passwords act like stronger locks. 3. What is a weak password Give examples like “123456,” “password,” or a birthdate. Point out that personal details (child’s name, phone number, etc.) are also weak because they’re easy to guess or find online. 4. What is a strong password like Describe strong passwords as long (12+ characters), unique, and a mix of letters, numbers, and symbols. Show how a phrase (“BlueDog!RunsFast22”) can be easier to remember and still strong. 5. Why is it not a good idea to use the same password for different online services Use the “one key for all doors” example —if someone steals that one key, they can open everything. Remind participants that if one service gets hacked, all their accounts are at risk Free tools to stay safe online Have I Been Pwned (HIBP) 🔎 Check if your email or password has been exposed in a data breach. Receive alerts when your account is found in new breaches. Action : If your email appears, immediately change the password and enable 2FA. Link: https://haveibeenpwned.com/ VirusTotal 🛡️ Free online scanner to check files or URLs for malware. Aggregates results from multiple antivirus engines. Action : Before opening suspicious attachments or links, upload them to VirusTotal. Link: https://www.virustotal.com/gui/home/upload AbuseIPDB Database of malicious IP addresses reported for abuse. Useful for system administrators, but individuals can also check suspicious IPs (from emails, logs, etc.). Action : If you spot unusual login activity, check the IP against AbuseIPDB to assess risk. Link: https://www.abuseipdb.com/ How these tools support password security HIBP → reveals if your password has already been compromised. VirusTotal → helps you avoid malware that could steal your credentials. AbuseIPDB → raises awareness of potentially dangerous login attempts or phishing sources. Open Badge: Secure action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Explain and demonstrate or watch the video Basic functions of the application: To translate a text into another language For example, to translate a Finnish text into your native language Applications like Google Translate, Deep L, and Microsoft Translator can be downloaded to your phone from the App Store or Google Play. You can also use them with a web browser. 2. Discussion Discuss the following topics together: Have you used the application before? Do you use other applications for translations? How does translation work? Go through the features of translating via text, audio, websites and camera functions. 3. Exercise Download the app if learners do not have one. They can also use any translation application that learners would like to use. Materials needed: Computer 💻 Mobile phone 📲 Some sentences or links for demonstration Translation Apps est. 30 min 💡 After this training: The learner will know how to use automatic translation apps. ✨ Digital skills training about Google Translation Apps Google Translate Video language 🇫🇮 Video language 🇬🇧 Step-by-Step Demonstration Guide 1. Introduce the apps Describe Google Translate, DeepL, and Microsoft Translator. Show where to find and install them via App Store or Google Play. 2. Demonstrate installation Walk through downloading an app on a phone or opening a site in a browser. 3. Translate written text Choose “From: language of your choice” and “To: Your Native Language.” Paste or type a sentence. Listen to the translated version 4. Demonstrate website translation (via Google Translate) Open Google Translate Paste a website URL (e.g., https://yle.fi ) into the left box Select the target language Click the translated link on the right — it opens the full website in the chosen language 5. Translate entire webpage directly in the browser Open a webpage in a browser like Google Chrome Right-click anywhere on the page Select “Translate to [Language]” from the menu The whole page will automatically be translated You can also click the Google Translate icon in the address bar if it appears This method is very useful for quick browsing in your preferred language 6. Optional features Demonstrate speaking, handwriting, or camera input in mobile apps Try translating a restaurant menu, sign, or document using the camera 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions