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Accessing and Using Public E-Services The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Everyday digital services in Denmark est. 45 min Start Now Everyday digital services in Estonia est. 45 min Start Now Everyday digital services in Finland est. 45 min Start Now

Training Packages The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Open Badge Path: Choosing and using devices est. 3 hours Start Now Open Badge Path: Searching and evaluating information est. 3 hour 45 min Start Now Open Badge Path: Secure action est. 2 hour Start Now Open Badge Path: Responsible action est. 3 hour 15 min Start Now Open Badge Path: Communication and services est. 3 hour Start Now Open Badge Path: Using and managing applications est. 4 hour Start Now Getting familiar with computers est. 2 -3 hours Start Now Getting to know and use AI est. 90 - 120 min Start Now

Getting Started with Technology The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Different web browsers and search engines est. 60 min Start Now ☑️Exercise: How to Search for Information Online est. 90 min Start Now Converting documents into digital format est. 45 min Start Now How to reduce the file size of an image est. 45 min Start Now Basics of Cloud Services est. 60 min Start Now How to clean up cloud service and email storage est. 60 min Start Now Instant Messaging Apps est. 60 min Start Now Useful applications for everyday life est. 30- 60 min Start Now Translation Apps est. 30 min Start Now What is Artificial Intelligence (AI)? est. 45 min Start Now

Getting Started with Devices The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Where are digital skills needed? est. 30 min Start Now Best uses of mobile devices and computers est. 90 min Start Now Get to know the vocabulary and basic functions of a computer est. 45-60 min Start Now Get acquainted with different devices est. 30 min Start Now Using and customizing mobile device features est. 30 min Start Now How to take a screenshot est. 30 min Start Now Which network are you connected to? est. 30 min Start Now ☑️Review Exercise: Device settings and features est. 90 min Start Now

Job Search Skills The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. How to search for professions and jobs online est. 60 mins Start Now Chat-based AI tools for job search support est. 60 - 90 min Start Now How to create a CV est. 90 - 120 mins Start Now How to write a cover letter est 60-90 mins Start Now Sending a PDF attachment by email est. 45 min Start Now Sending a job application via email est. 60 - 90 mins Start Now

How to use word processing applications est. 90min 💡 After this training: The learner is able to choose and use word processing applications. The learner is able to create text documents in accordance with the standard. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video or you can demonstrate the word processing of your choice using the list of features. The videos and the list of features to go through for demonstrations help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a word processor before? What have you used it for? For what purpose can the word processor program be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) word processing application and open a new document. 2) Create a text document in accordance with the model and instructions. 3) Save the text document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, make a folder and move the document to the folder. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a word processing application ✨ Digital skills training about using word processing applications Microsoft Word Video language 🇬🇧 Materials in Finnish Video 🇫🇮 Word perusteet (Osuvat taidot) Video 🇫🇮 Word peruskäyttö (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Wordin perustoiminnot (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) as well as item 4 "asiakirjat" Plain language material 🇫🇮 Word-harjoitus (⁠SelkoDigi - opiskelumateriaalit) TWordWall Game 🇫🇮 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Materials in English WordWall Game 🇬🇧 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Google Docs Video language 🇬🇧 WordWall 🇬🇧: Icon and functions: Choose, Drag and Drop List of features for demonstrations 📄 Basic Document Management New document Save & Save As Open existing document Basic Text Skills Typing and deleting text Selecting text Undo/Redo mistakes Core Formatting Changing font size and style Bold, italics, underline Aligning text (left, center) Organizing the Document Creating simple bullet points Renaming the file clearly Saving and Closing Saving progress during work Closing the document properly Instructions for the exercise 1. Choose a word processing application and open a new document. 2. To the document header, type your own name (First name Last name) and the document´s name (Exercise). Add both the page number and the current date to the header according to the model. 3. Type the rest of the text according to the model using the correct document layout. 4. Add a numbered list. Instead of the lines, type three (3) office applications that are suitable for work and study purposes. 5. To “In this exercise I am using the following application: __________________.” instead of the line, type the name of the word processing application you are using. 6. Choose, in your opinion, the most important office application and make it bold. 7. Save the document to your own device or to a cloud service. Task description for using and managing a word processing application (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Getting familiar with computers est. 2 -3 hours 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can identify and name the parts of a computer. The learner can use the most common digital devices, their basic functions, and adjust settings. The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: You can plan a training session based on the suggested content below. You can provide training by following the list in order or selecting and choosing relevant parts. ✨ Training materials on getting started with computers www.digiuptoolbox.com Get acquainted with different devices | ToolBox www.digiuptoolbox.com Get to know the vocabulary and basic functions of a computer | ToolBox www.digiuptoolbox.com Which network are you connected to? | ToolBox

How to search for professions and jobs online est. 60 mins 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). 👀 How to coordinate this training: 1. Introduction and demonstration Briefly explain the topic using tips on Finding Information on Vocational Training or Professions Finding and Researching Companies Try Social Media & Watch Videos You can demonstrate how to search while explaining each point. 2. Exercise Open a search engine (Google, Bing, etc.) Type in example search terms: “Vocational education in [country]” “Job description for a [job title or field of your choice]” Add the city's name. “online,” or specify the profession. 3. Discussion about exercise If relevant, you can move on to discussing about the exercise as a whole group or in a small group What kinds of results did you find (text articles, videos, images, job portals, official websites)? Which results seemed most reliable? How did you decide that? Did you notice differences between results from local (city/national) websites vs. international ones? Materials needed Computer 💻 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about job search online Finding information on vocational training or professions 🔍 1. Use a Search Engine Open a search engine, such as Google. Type into the search field, for example: “vocational education in Finland (replace with your country's name)” or “job descriptions.” Try different keywords, such as: “practical nurse training” , “electrician profession” , or “chef.” 2. Search Official Websites Check for country-specific information Finding and researching companies 🏢 Search for the Company and Visit Their Website Open a search engine like Google. Type in the company name. Choose the search result that leads you directly to the company’s official website. Demonstration example Open a search engine like Google. Type in: IKEA Finland official website Look through the results and click on the one that says: www.ikea.fi Once on the site, go to the "Ura IKEA:lla" or “Careers” section Show learners how to browse job openings or read about what it's like to work at IKEA. Try Social Media & Watch Videos 📱 1. Try Social Media Look for Facebook groups or Instagram pages that share information about vocational education or different professions. 2. Watch Videos YouTube has many videos explaining different jobs and educational paths. You can use keywords such as: “A day as an electrician” or “how to become a practical nurse.” Finland 🇫🇮 Resource Material 🇫🇮 Työpaikkojen haku: Ohjeita digitaaliseen työhakuun (digirasti) Career and job resources Opintopolku.fi : This is Finland’s official education site. You can find information about different vocational training. Tyomarkkinatori.fi : Here you can find information about different professions and the labour market. Jobly.fi : A Finnish job search platform where you can find open job positions across different industries. It also offers tips for job seekers. Duunitori.fi : One of the largest job and career sites in Finland. You can browse jobs, read company reviews, and access useful articles about working life and job hunting. Estonia 🇪🇪 Resource Tallinn Migration Centre: How to Legally Work in Estonia: Permits, Rights & Job Search Help Job search portals Töötukassa : You can search by field, keyword and company. Work in Estonia : The official job portal for international talent LinkedIn – For professional roles and networking CV Keskus : Large job board CV.ee : Jobs in all sectors Facebook page for seasonal work GoWorkaBit : Short-term and gig work Treamer Vabatahtlike Värav : Voluntary work Suvetöö kaubanduses : Summer jobs in retail Work and Career Fair Free Courses 🇪🇪 Free training | Ministry of Education and Research Tips for a virtual job interview video language 🇬🇧

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How to create safe and strong passwords est. 45 mins How to create safe and strong passwords est. 45 mins 💡 After this training: The learner knows how to protect devices and accounts with a strong password. 👀 How to coordinate this training: 1. Watch the video together 2. Write the answers to the questions in Word in groups, pairs or independently. Let's go through the answers together. Questions: What do you need a password for? Why is it important to create a strong password? What is a weak password? What is a strong password like? Why is it not a good idea to use the same password for different online services? 3. Additional task and explanation Search for a password tester to check the strength of the password. The tester estimates how long it takes for bad actors to crack your passwords. You can also introduce different tools listed below. Materials needed: Computer 💻 ✨ Digital skills training about passwords video language 🇬🇧 Material in Finnish Video 🇫🇮 Salasanan muodostaminen (Osuvat Taidot) Video 🇫🇮 Pidempi parempi ( Liikenne- ja viestintävirasto Traficom ) Plain language material 🇫🇮 Tervetuloa digitaloon! Click "Siiryy taloon" -> Choose item 3 -> Choose 1 for PIN code and passwords Course with questions, Digitreenien peruskurssi: Salasanat ja tunnistautuminen (Yle Oppiminen) Tips for facilitating discussions 1. What do you need a password for Encourage participants to think about all the places they log in: email, social media, banking, online shopping, and work accounts. Highlight that passwords are like digital keys that protect their private spaces. 2. Why is it important to create a strong password Explain that weak passwords make it easy for hackers to guess or steal accounts. Compare it to using a fragile lock on your front door—anyone could break in. Strong passwords act like stronger locks. 3. What is a weak password Give examples like “123456,” “password,” or a birthdate. Point out that personal details (child’s name, phone number, etc.) are also weak because they’re easy to guess or find online. 4. What is a strong password like Describe strong passwords as long (12+ characters), unique, and a mix of letters, numbers, and symbols. Show how a phrase (“BlueDog!RunsFast22”) can be easier to remember and still strong. 5. Why is it not a good idea to use the same password for different online services Use the “one key for all doors” example —if someone steals that one key, they can open everything. Remind participants that if one service gets hacked, all their accounts are at risk Free tools to stay safe online Have I Been Pwned (HIBP) 🔎 Check if your email or password has been exposed in a data breach. Receive alerts when your account is found in new breaches. Action : If your email appears, immediately change the password and enable 2FA. Link: https://haveibeenpwned.com/ VirusTotal 🛡️ Free online scanner to check files or URLs for malware. Aggregates results from multiple antivirus engines. Action : Before opening suspicious attachments or links, upload them to VirusTotal. Link: https://www.virustotal.com/gui/home/upload AbuseIPDB Database of malicious IP addresses reported for abuse. Useful for system administrators, but individuals can also check suspicious IPs (from emails, logs, etc.). Action : If you spot unusual login activity, check the IP against AbuseIPDB to assess risk. Link: https://www.abuseipdb.com/ How these tools support password security HIBP → reveals if your password has already been compromised. VirusTotal → helps you avoid malware that could steal your credentials. AbuseIPDB → raises awareness of potentially dangerous login attempts or phishing sources. Open Badge: Secure action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Digital wellbeing est. 45 mins Digital wellbeing est. 45 mins 💡 After this training: The learner is able to identify the effects of the use of digital devices and applications on health and wellbeing. 👀 How to coordinate this training: 1. Watch the video together Discussion in a whole group, in a pair or in a small group You can write things down on sticky notes. Go through the reflections together and share the best tips for improving digital well-being. Support questions: What is digital well-being? In what ways has the use of digital devices improved your well-being? In what ways has the use of digital devices weakened your well-being? Additional task: Creating a PowerPoint presentation (Estimate 60 min) Make a presentation about digital well-being, for example. PowerPoint program according to the instructions. You can find more instructions on presentation applications basics from " Digital Tools for the Workplace " 1. Title slide: "Digital well-being" and your own name . 2. Add a slide. Write three (3) examples of how using digital devices and applications can negatively affect your well-being. 3. Add a slide: Write three (3) examples of how using digital devices and apps can improve your well-being. 4. Add a slide: Add one (1) image that you have searched for on the internet. Make sure that the permissions on the image give you permission to use the image. On the slide, enter information about the origin and permissions of the image. Save your presentation to your computer's desktop as PowerPoint Task-your-name . You can search for presentation information and images on the Internet, or you can take pictures yourself with a mobile device and add them to the presentation. Before making a presentation, it is a good idea to discuss the rights to use the images and copyrights, as well as the assessment of the reliability of the information found on the Internet. Save the presentation to a cloud service (e.g. Google Drive) or send the presentation to yourself as an email attachment. Materials needed: Pen & Paper 🖌️ Computer 💻 ✨ Digital skills training about digital wellbeing video language 🇫🇮 Video language 🇬🇧 Video language 🇬🇧 Open Badge: Responsible action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

How to find reliable online resources est. 45 mins How to find reliable online resources est. 45 mins 💡 After this training: The learner is able to assess the reliability of digital content. The learner is able to identify how copyrights are related to information and information sharing. 👀 How to coordinate this training: 1. Demonstrate and explain Use the tips below for demonstrating and explaining how to search for an image online that is reliable and copyright-free. 2. Discussion Discuss in a group or write your answers on paper, in an email message or a Word file. Save the file to your computer or to a cloud service (e.g. Google Drive and OneDrive). Why can't you always trust the information you find on the internet? What kind of information do you check before clicking after searching on a browser? How can you make sure a video you found online is reliable? Why can't you copy an image from the internet to your own post/ social media? Materials needed: Pen & Paper or Word Processing Software 🖌️ Computer 💻 ✨ Digital skills training about copyright and reliability Materials and resources in English🇬🇧 Link with a checklist 🇬🇧 Evaluating Online Resources: The Complete Beginner's Guide Link with a checklist 🇬🇧 Be social media smart: Is seeing believing? - BBC Bitesize Link with a checklist 🇬🇧 Tips for spotting fake news online - BBC Bitesize Materials and resources in Finnish 🇫🇮 Video 🇫🇮 Tiedonhaku internetistä: tekijänoikeudet ja luotettavuus (Osuvat Taidot) Link with a checklist 🇫🇮 dentify reliable news - ask these 7 questions, Tunnista luotettava uutinen - kysy nämä 7 kysymystä (Yle) Link 🇫🇮 How to find freely usable images online, Näin löydät netistä vapaasti käytettäviä kuvia – Kuvat ja videot (Yle) Plain Language Presentation Slides 🇫🇮 Tiedonhaku, DelkoDigi-hanke (SelkoDigi - opiskelumateriaalit) Explanation tips 🧾 Not everything online is true and reliable Anyone can publish anything on the internet. There are both facts and opinions, and sometimes, false or misleading content. How to check if information is trustworthy What makes a source reliable: Is it a well-known organization or news site? Is there an author? Date? Is it written clearly and professionally? What to look for before clicking on search results Title: Is it related to your question? Website: Does the link come from a site you know or trust? Description: Does it explain what you expect to find? How to verify a video is reliable Check: Who posted it? What channel? Look: Does it have lots of strange comments or unclear facts? Ask: Can you find the same information on another trusted site? Why you can’t copy any image from the internet Most images are copyrighted, which means someone owns them. Even if it’s online, using it without permission (especially in public posts) can break rules. Step-by-step demonstration: How to look for reliable resources ✅ Step 1: Ask a Simple Research Question Example : “What's the weather forecast?” or “How can I apply for a passport?” Encourage learners to think of real-life questions they may want to look up. Step 2: Open a Search Engine (e.g. Google or Bing) Show how to: Use a clear, short phrase in the search bar. Avoid typing long questions like “I need help getting a passport.” Step 3: Scan the Search Results Carefully Teach learners to check three parts of each result: Title – Does it match what you’re looking for? Web address (URL) – Is it a trusted domain (e.g., .gov, .edu, country's shorten code like .fi, ee, dk, or major organizations)? Snippet/Preview – Does it explain what the page is about in a clear way? Tip: Skip links with titles like “You won’t believe this!” or unfamiliar names. Step 4: Click on a Reliable-Looking Link Choose a site to explore. Show the learners how to: Identify who made the website. Look for an “About us” or “Contact” page. Check the date of the article or post. Step 5: Compare with a Second Website Open another site with the same information. Possible questions to ask: Are the answers similar? Which site seems more professional or official? Is there anything suspicious (ads, popups, strange language)? Step 6: Explain Red Flags for Unreliable Content Poor design or spelling errors No author or contact info Extreme claims Lots of ads or pop-ups Comments disabled or very angry comments Step-by-step demonstration: Finding copyright-free images 📷 Step 1: Explain Why Copyright Matters Start with a short explanation: “Most images on the internet are owned by someone. If you copy them without permission, it can cause problems—even legal issues. But there are some images that are free to use, and we’ll learn how to find them.” Optional tip : Show an example of a copyrighted image vs. a copyright-free one. Step 2: Open Google Images Go to: https://images.google.com Instruct learners to type a simple search term . Example: “Sunset” or “Computer” Step 3: Use Tools to Filter Usage Rights After the results appear, click on the “Tools” button below the search bar. A new menu will appear below—click on “Usage rights” . Select “Creative Commons licenses” (or “Labeled for reuse”, depending on language settings). These images are safer to use in presentations or projects. Step 4: Click on an Image and Check the Source Click one image to open it. Then click “Visit” or “Go to page” to open the website where the image is hosted. Check if the website confirms that the image is free to use (some may still require credit to the author). Tip: If it’s not clear, do not use the image . Step 5: Show Trusted Free Image Websites (Optional) Introduce learners to safe sources with fully copyright-free images: https://pixabay.com https://unsplash.com https://www.pexels.com These sites are especially useful because: All images are free to use No need to check licenses for each one Easy to search in many languages Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions