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Getting Started with Devices The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Where are digital skills needed? est. 30 min Start Now Best uses of mobile devices and computers est. 90 min Start Now Get to know the vocabulary and basic functions of a computer est. 45-60 min Start Now Get acquainted with different devices est. 30 min Start Now Using and customizing mobile device features est. 30 min Start Now How to take a screenshot est. 30 min Start Now Which network are you connected to? est. 30 min Start Now ☑️Review Exercise: Device settings and features est. 90 min Start Now

Getting Started with Technology The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Different web browsers and search engines est. 60 min Start Now ☑️Exercise: How to Search for Information Online est. 90 min Start Now Converting documents into digital format est. 45 min Start Now How to reduce the file size of an image est. 45 min Start Now Basics of Cloud Services est. 60 min Start Now How to clean up cloud service and email storage est. 60 min Start Now Instant Messaging Apps est. 60 min Start Now Useful applications for everyday life est. 30- 60 min Start Now Translation Apps est. 30 min Start Now What is Artificial Intelligence (AI)? est. 45 min Start Now

Training Packages The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Open Badge Path: Choosing and using devices est. 3 hours Start Now Open Badge Path: Searching and evaluating information est. 3 hour 45 min Start Now Open Badge Path: Secure action est. 2 hour Start Now Open Badge Path: Responsible action est. 3 hour 15 min Start Now Open Badge Path: Communication and services est. 3 hour Start Now Open Badge Path: Using and managing applications est. 4 hour Start Now Getting familiar with computers est. 2 -3 hours Start Now Getting to know and use AI est. 90 - 120 min Start Now

Accessing and Using Public E-Services The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Everyday digital services in Denmark est. 45 min Start Now Everyday digital services in Estonia est. 45 min Start Now Everyday digital services in Iceland est. 45 min Start Now Everyday digital services in Finland est. 45 min Start Now

Job Search Skills The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. How to search for professions and jobs online est. 60 mins Start Now Chat-based AI tools for job search support est. 60 - 90 min Start Now How to create a CV est. 90 - 120 mins Start Now How to write a cover letter est 60-90 mins Start Now Sending a PDF attachment by email est. 45 min Start Now Sending a job application via email est. 60 - 90 mins Start Now

Sending a job application via email est. 60 - 90 mins 💡 After this training: The learner knows how to use email and its basic functions 👀 How to coordinate this training: Things to note before this training If people don't have an account, reserve time to create an account beforehand or reserve time to do this together during the training. 1. Exercise Let's watch together or independently the video Alternatively, you can show how email looks like on your computer and phone by explaining main features: Login Inbox Different folders How to send an email 2. Discussion Let's discuss together how to use email: What service do you use for your email account? What different purposes do you use email for? What is easy about using email? What is difficult about using email? 3. Exercise Write an email to an employer to apply for a job Write the topic of your email in the subject line (e.g.: application for ___) Start the actual message with a greeting. In the message, tell us what position you are applying for and whether there is an attachment. At the end of the message, add your contact information. Add the email address of the trainer as a recipient of the email. Add your own email address as a Bcc recipient. Send the email. 4. Additional Exercise Add a CC or Bcc recipient to the message. Find out what these terms mean. https://youtu.be/ZnSfEklfo34?feature=shared Add an attachment to the message, such as a document or screenshot, or a CV if the learner has one. Ensure it doesn't include sensitive information such as a personal identity code. Create a signature for your email and add it to the message. Materials needed: Computer 💻 Email account 📩 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about sending emails Gmail Video language 🇬🇧 It's a long video, so you can check for relevant sections or get inspiration on how to demonstrate in the course. Video list 🇬🇧 Playlist on Gmail by LearnFree Video🇫🇮 Kuinka käytetään sähköpostia - esimerkkinä Gmail (Smart Seniors) Outlook Video language 🇬🇧 Materials in English 🇬🇧 Tutorial with videos and texts 🇬🇧 and available in more languages Outlook tutorial by Microsoft Presentation Slides and Notes for Presentation 🇬🇧 Learn to use email (Digidel) Email is one of the most important functions in today's society. Without e-mail, there are few places on the internet where you can register as a user or order goods. Here, there are two different courses - one for Gmail and one for Outlook. Please note that some contents are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic Materials in Finnish 🇫🇮 Video🇫🇮 Sähköpostin peruskäyttö (Osuvat Taidot) Plain Language Material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Click "Siiryy taloon" -> Choose item 2 Plain Language Presentation Slides 🇫🇮 Sähköpostin perusteet, SelkoDigi-hanke (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Google-tilin luominen (⁠SelkoDigi - opiskelumateriaalit) Demonstration and exercise tips 💡 1. Creating an email address Go to Gmail or Outlook Trainer: Open a browser. Learners: Everyone goes to the browser and open the site. Start the sign-up form Trainer: Click Create account → For myself . Learners: Fill in: First name Last name Username (close to real name, no spaces, avoid special letters; add numbers/dots if name taken). Create a password Trainer: “Password = at least 8 characters, with a mix of letters, numbers, or symbols.” Learners: Type password → Confirm password → Next. Tip: If “passwords don’t match,” retype slowly. Add details Learners: Enter birthday (month, day, year). Select gender. Add phone number (for account recovery). Optional: add another email for recovery. Agree to terms & finish Learners: Scroll down → click I agree . Trainer explains about email, it looks like username@XXX.com 2. Logging in & out Trainers: show In Inbox, click your profile (top right) → Sign out. Share about security concern: “ Always sign out on shared computers.” Learners: Practice signing out and back in twice (enter email + password, then Sign in ). Check also the mobile version: Make sure learners can access email from their mobile device as well. 3. Sending an email Start a new message Trainers: Click Compose and explain the components of writing an email. Learners: In To : type trainer’s address (written on board). In Subject : type “Test”. In message box: write short greeting (start with “Hi”, end with “Regards”). Click Send . Trainer action: Reply to each participant 4. Opening emails Trainer: Explain inbox list (bold = unread, numbers show new messages). Learners: Click trainer’s reply to open it. 5. Replying to emails Trainer: Explain how to reply to an email Learners: Open trainer's reply and type a short reply → Send . 6. Wrap-up Trainer: Go through steps you did in this lesson to recap what we learned such as we created an email address, logged in/out, sent, opened, and replied. Remind: Always sign out on shared devices. Encourage learners to use email regularly. You can share the training materials with leaners via emails. Quick Troubleshooting Username taken → add dot, number, or initial. Password not working → must be 8+ characters with mix; retype slowly. Can’t find Compose → look top-left. Email won’t send → check address spelling. Screen too small → zoom in (Ctrl/Cmd + +). Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge

Open Badge Path: Searching and evaluating information est. 3 hour 45 min 💡 After this training: The learner knows how to take a screenshot on their own device. The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). The learner is able to assess the reliability of digital content. The learner is able to identify how copyrights are related to information and information sharing. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Training materials related to the Open Badge on searching and evaluating information www.digiuptoolbox.com Different web browsers and search engines | ToolBox www.digiuptoolbox.com How to find reliable online resources | ToolBox www.digiuptoolbox.com ☑️Exercise: How to Search for Information Online | ToolBox www.digiuptoolbox.com How to take a screenshot | ToolBox Review exercise 1. Exercise Divide the questions, for example, one task per group. In more advanced groups, they can answer all the questions 2. Discussion questions and check everyone's answers together. Tasks from search engines: What search engines are there? What are the different search filters I can use? Tasks for searching for information: What do you remember about searching for information with search engines? How do you know that the information you are looking for is reliable? Materials needed: Computer 💻 Mobile phone 📲 Pen & Sticky notes or paper 📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

How to make presentation slides est. 60 min 💡 After this training: The learner is able to create and edit presentation slides. 👀 How to coordinate this training: 1. Explain and demonstrate Watch the video, or you can demonstrate the presentation program of your choice using the list of features. The videos and the list of features to go through for demonstrations help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used the presentation program? What have you used it for? For what purpose can the presentation program be used? What makes a good presentation? What kind of images can be used in the presentation? Which photos do I need to ask permission for? 3. Make a presentation together Make a presentation about a topic of your choice. Alternatively, the assignment can be done with subjects related to job search and the type of jobs learners are looking for, or subjects chosen by the learners themselves (e.g. film, music, hobby, city, animal, plant, food, etc.). Check the instructions for the exercise below as an example. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, create a folder, and move the document to it . Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows to demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for presentation slide applications ✨ Digital skills training about using presentation slides PowerPoint Video language 🇬🇧 Materials in Finnish 🇫🇮 Video 🇫🇮 PowerPointin perusteet (Osuvat taidot) Video 🇫🇮 Powerpointin persukäyttö (SelkoDigi - opiskelumateriaalit) Video 🇫🇮 Powerpointin kuvien lisääminen (SelkoDigi - opiskelumateriaalit) Video 🇫🇮 Powerpointin muodot (SelkoDigi - opiskelumateriaalit) Video 🇫🇮 Powerpointin teemat (SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Material 🇫🇮 Powerpoint Harjoitus (SelkoDigi - opiskelumateriaalit) Google Slides Video language 🇬🇧 List of features for demonstration 1. What Are PowerPoint and Google Slides? Tools to make presentations with slides (for lessons, talks, etc.). Google Slides works online; PowerPoint is a program or online. Main parts: menus, slide list, big slide area, notes box. 2. Making and Organizing Slides Start with a blank or ready-made template. Name and save your work (Google saves automatically). Add, move, duplicate, or delete slides. Use layouts like title, text + image, etc. 3. Designing Slides Choose a theme or change the background color. Add and format text: size, color, bold, etc. Arrange pictures, shapes, or text nicely using guides or align tools. 4. Adding Pictures and Info Insert pictures or videos from your computer or the internet. Use shapes, lines, or arrows to highlight things. Add tables or charts for simple data. 5. Adding Animations Add transitions between slides. Use animations to show text or images step by step. Keep it simple—avoid too many effects. 6. Showing Your Slides Start slideshow (press F5 or “Present”). Use arrow keys or spacebar to move slides. Add private notes to help you while presenting. Share or download as PDF or PowerPoint. 7. Working and Saving Google Slides saves continuously if you are online. PowerPoint might need you to click save. Example of exercise instructions Create a Title Slide Include the topic and your own name . Add a Slide with Text Write three (3) sentences related to the topic. Add a Slide with an Image Insert one (1) image that you found online. Make sure the image is free to use and that you have permission to use it. On the slide, include information about the image source and its usage rights . Save Your Presentation Save the file to your computer’s desktop . Use a filename like: PowerPoint-Task-YourName. Upload and Send Your Presentation Save the presentation to a cloud service (e.g., OneDrive, Google Drive). Also, send the presentation to yourself or to the trainer as an email attachment Open Badge: Responsible action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Effective use of chat-based AI tools est. 60 - 90 min 💡 After this training: The learner is able to understand the basics of artificial intelligence The learner is able to explain how artificial intelligence can be used in personal and professional life. 👀 How to coordinate this training: Explanation of AI You can start from the introductory explanation using the training page from Getting started with technology > What is Artificial Intelligence (AI)? Exercise Let's watch the video together or independently. Disscussion Let's discuss together. Guiding questions: Have you used chat-based AI before? What was your experience? How do you think AI could help in your current work or daily tasks? What concerns do you have about using AI (e.g. privacy, misinformation) Discuss also the ethical considerations of AI: Should you double-check AI-generated content before using it in work documents? Why or why not? Should you tell someone you used AI to write an email? Is it safe to enter private or client-related information into AI tools like ChatGPT or Gemini? Demonstration Use the demonstration tips to demonstration how chat-based AI works. Exercise Let's do the exercise together and discuss the answers. Learners try using AI tools (ChatGPT, Gemini, etc.) If needed, start by making an account Practice giving different types of prompts Share results and discuss improvements Materials needed: Computer 💻 Access to chat-based AI like ChatGPT, Gemini 🧑🏽💻 ✨ Digital skills training about chat-based AI video language 🇬🇧 Please note that this video is from 2023. Explanation Tips 💡 1. Types of AI Models Generative AI – creates text, images, videos (e.g., ChatGPT, DALL·E) Conversational AI – chats and responds (e.g., ChatGPT, Claude) Search-Integrated AI – mixes search + AI (e.g., Perplexity, Bing Copilot) 2. Core Capabilities Natural Language Processing (NLP) Helps AI understand and generate human language – used in chatbots, translation tools, and writing assistants. Image & Speech Recognition Allows AI to identify objects in photos or understand spoken words – used in voice assistants, photo apps, and security tools. Predictive Analytics Uses data to predict future trends or behaviors – helpful in finance, health, marketing, etc. Content Generation Enables AI to create new content – like writing text, designing images, or making videos. 3. Popular AI Tools & Platforms Text : ChatGPT, Gemini, Claude Image : DALL·E, MidJourney, Pixlr, DeepAI Video : InVideo AI, HeyGen, RunwayML Summarization : YouTube video summarizers Multi-Modal : Tools that handle text + image + document input 4. How AI is Used in Daily Life and Work Life Email drafting Resume and cover letter writing Budgeting and contracts Visual design for social media Language translation and proofreading Accessibility (e.g., reading PDFs aloud) 5. Ethical Use & Data Privacy Bias & Fairness : AI can reflect or even amplify human biases present in training data. Always review outputs critically. Data Privacy : Avoid sharing sensitive personal or organizational information (e.g., ID numbers, medical records, confidential work data) when using AI tools. Transparency : Remember that AI doesn’t “know” but generates responses based on patterns; verify important facts from trusted sources. Accountability : Use AI as a support tool, not a final decision-maker, especially in hiring, finance, or legal matters. 6. How AI Understands Input (Prompting) AI doesn’t “think”; it generates based on your prompt. The more structured and specific your prompt, the better the results. Demonstration Tips & Prompt Examples ✍️ Use these scenarios to demonstrate practical applications of AI with ready-made prompt templates. Writing emails 📧 Scenario : Thanking a participant Prompt : “Write a warm thank-you email to someone who attended our workshop on effective AI use.” Scenario : Writing a meeting rescheduling Prompt : “I'm a meeting organizer, but I need to reschedule the date and time. I want to notify participants about this. Write a polite and constructive email.” 2. Responding to emails 📨 Scenario : Accepting participation to an event Prompt : “Write a positive reply to an event on December 7th.” 3. Rewriting for clarity 🔁 Scenario : You’ve written rough notes and want them improved Prompt : “Rewrite this information clearly and professionally.” 4. Getting AI to ask questions first ❓ Scenario : You want to open a café but don’t know where to start Prompt : “I want to open a café. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.” Scenario : You want to organize a team building day for your colleagues (10 people) Prompt : “I want to organize a team building day for 10 colleagues. Before suggesting steps, ask me questions about location, target audience, budget, and menu preferences.” Exercise examples 💻 1. Email writing assistant Goal: Learn how chat-based AI helps write and respond to emails. Activity: Use prompts like: “Write a warm thank-you email to someone who attended our workshop.” “Reply to an invitation to an event positively.” Learners test both formal and informal styles using the same prompt. 2. Rewrite and improve Goal: See how AI can clarify or improve rough writing. Activity: Give learners a messy paragraph or handwritten notes. Prompt: “Rewrite this clearly and professionally.” Discuss what was improved and why. 3. AI as a thinking partner Goal: Use AI to ask the right questions before giving answers. Scenarios: “ I want to open a café. Ask me questions before giving advice.” “I want to organize a team-building day for my colleagues.” Learners compare the questions AI asks and decide if they’re helpful. 4. Everyday task helper Goal: Explore daily-life uses of chat-based AI. Activity: Assign tasks like: Planning a weekly task Translating and proofreading a message Creating a to-do list for a small event Learners share creative or unexpected uses they discovered. 5. Work-Life simulation Goal: Practice using AI in professional scenarios. Choose one role-based activity: “Write an email inviting colleagues to a brainstorming meeting.” “Create a pricing template for social media services.” Learners compare AI responses and edit them for accuracy or tone. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Communication and services est. 3 hour 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. The learner is able to explain the different uses of email. The learner is able to identify their rights and responsibilities in disclosing their own data to online services. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish Notes about local adaptation guidelines The badge content was originally developed in Finland by TIEKE – Finnish Information Society Development Centre, and may include references to Finnish systems or practices. If used outside Finland , the content may need to be adapted to fit local contexts. For support with localization, please contact us. 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Email Basics | ToolBox www.digiuptoolbox.com General Data Protection Regulation (GDPR) | ToolBox Learning about country-specific strong authentication and public e-services www.digiuptoolbox.com Everyday digital services in Denmark | ToolBox www.digiuptoolbox.com Everyday digital services in Estonia | ToolBox www.digiuptoolbox.com Everyday digital services in Finland | ToolBox Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

Video conferencing and meetings est. 45min 💡 After this training: The learner knows how to use different video conference options and their basic functions. 👀 How to coordinate this training: Discussion What kind of video applications have you used before? What kind of experience do you have with them? On a computer? On a mobile device? Tablet? How do you join a meeting? Alternatively, you can show the list as examples and ask if they have seen or used these applications before, such as WhatsApp, Facebook Messenger, Teams, Zoom, and Google Meet. 2. Demonstrate Focus on the use of video applications used in the workplace, such as Teams, Zoom and Google Meet, or applications learners might use in their lives. Find a video explaining how the application works, which devices it can be used on, and how it can be used, such as a computer browser, computer application, or mobile application. Additional task Create a meeting link and share it with learners. Learners can join the meeting to see how it works, but please ensure that the audio doesn't echo. It is recommended to have earphones for the learners who join the meeting and to learn to mute their own devices to avoid any echoing. Materials needed: Computer 💻 Mobile phone 📲 Account for video conference apps ✨ Digital skills training about using video conferencing applications Zoom Video language 🇬🇧 Plain Language Material 🇫🇮 Siirry Zoomiin (⁠SelkoDigi - opiskelumateriaalit) Microsoft Teams Video language 🇬🇧 Materials in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Click "Siiryy taloon" -> Choose item 5 -> Choose item 2 Plain Language Presentation Slides 🇫🇮 Teams (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Siirry Teamsiin selaimella (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Siirry Teamsiin älypuhelimella (⁠SelkoDigi - opiskelumateriaalit) Google Meet Video language 🇬🇧 Plain Language Material 🇫🇮 Liity Google Meet -kokoukseen selaimella (⁠Osaamisella osallisuutta -hanke) Other resources Presentation Slides and Notes for Presentation 🇬🇧 Get started with digital meeting places (Digidel) In this course, participants learn how to use a digital meeting place. As a tutor, you should choose one of the platforms and customize it. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Explore Artificial Intelligence This self study material is intended for everyone who wants to learn about artificial intelligence and how to use it in everyday life, studies, and work. Here you will find basic information about artificial intelligence, practical tips, task cards, and examples from different life situations, as well as guidance for safe and responsible use. Texts are translated with the help of AI from the original texts in Finnish on ThingsLink . Content developed in collaboration with ENTER ry, Finnish Association of Diverse Learners (Erilaisten oppijoiden liitto), Moniheli Association, SeniorSurf, Finnish Clubhouse Network (Suomen eKlubitalot ry), VALLI – Finnish Association for Older People's Welfare, and the Central Association for the Welfare of Older People (Vanhustyön keskusliitto). List of Contents 1. What is AI (artificial intelligence)? 2. AI as Everyday Help 3. AI in Studies and Work 3.1 Using AI in Job Searching 3.2 Using AI in Studies 4. Tips for Using AI 5. Key Points to Remember 6. Additional Learning Resources 1. What is AI (artificial intelligence)? This self study material is intended for everyone who wants to learn about artificial intelligence and how to use it in everyday life, studies, and work. Here you will find basic information about artificial intelligence, practical tips, task cards, and examples from different life situations, as well as guidance for safe and responsible use. Artificial intelligence is already changing everyday life, work, and learning, and its possibilities continue to grow all the time. This material provides practical tips and examples that can help you save time, discover new solutions, and use artificial intelligence safely and responsibly. Try out different types of AI programs Below are a few commonly used AI tools that you can try for free. Most of them work without creating an account. The exception is Google Gemini, which requires a Google account. Links open in a new tab. OpenAI’s ChatGPT: https://chatgpt.com/ Microsoft Copilot: https://copilot.microsoft.com/ Google Gemini (requires sign-in): https://gemini.google.com/ The European Mistral AI: https://chat.mistral.ai/chat 2. AI as Everyday Help Artificial intelligence is already an invisible part of everyday activities: a navigator suggests the fastest route based on traffic conditions, smartphone photo searches can find all winter photos, texts can be automatically translated into different languages, streaming services recommend content based on viewing and listening history, and customer service chatbots provide assistance. Different AI services can also be used as assistants in everyday tasks. Whenever you face any practical challenge, try seeing what kind of solution artificial intelligence could offer for the situation. Check the practice examples from the boxes below. A quick introduction to a new topic Ask AI what you want to learn about. Ask for a short, clear overview or a step-by-step spoken-style explanation. You can even ask it to create a small quiz for you. Example prompt: “Explain briefly how solar panels work, and give me three questions at the end to test my understanding.” Party catering Ask AI to suggest food and drinks for your party. Provide details such as the number of guests, special dietary requirements (for example, gluten free or vegan), preferred preparation methods (cold or hot dishes), and any other wishes. You can also ask for recipes and a shopping list. Example prompt: “Plan the menu for a birthday party with 12 guests. Three of the guests are vegan. I would like mainly savory options. In addition, I want two cakes that are suitable for all guests. I would like one of the cakes to require no oven and be possible to prepare a couple of days before the party. Also provide the recipes and create a shopping list.” Solving a technical problem Describe the problem you’re having with your device and ask the AI for a step-by-step solution. Mention the brand, model, and operating system. If you are not sure where to find them, you can ask AI to tell you where to find the model and operating system. Example prompt: “My phone doesn’t connect to Wi-Fi. I’m using a Samsung phone with Android 15. Tell me all the things I could try to fix the problem.” Translating text from a photo Take a photo of text written in a language you don’t understand, like a food package or a restaurant menu. Ask AI to translate it into your language and, if you want, to explain what it means. Example prompt: “Translate the text in this photo into Finnish and tell me if it includes any allergy information.” Travel guide Ask AI for travel tips. Tell it how many people are traveling, what you enjoy, what you want to avoid, and any limitations. You can also ask for a schedule or a list of suggested activities. Example prompt: “Plan a three-day program in Turku for four adults who enjoy history and good food. We don’t have a car, so keep everything within or near the city centre.” 3.1 Using AI in Job Searching Artificial intelligence is an excellent assistant when you are looking for a new job. As a general guideline, AI can be used as a helper and a brainstorming partner. Despite the temptation, it should not be used for mass producing job applications or exaggerating your skills and qualifications, as employers usually notice this very quickly. How to use AI in your job search Considering career choices Searching for job openings Drafting or refining your CV Identifying and articulating your skills Optimising your LinkedIn profile Drafting or improving your job application Collecting information about companies and preparing for interviews Organising your job search and managing your time How NOT to use AI in your job search Always verify any information the AI gives you — don’t forward texts exactly as they are Listing or inventing exaggerated or false skills for your CV or application Mass-producing application letters Cheating on tests or assessments Pretending to be someone else Modern studies require students to be independent and organized — able to manage and advance multiple tasks simultaneously, structure and summarize learning materials, and schedule their own work effectively. AI does not replace humans, but when used appropriately, it can complement teaching, make learning more efficient, and allow learners to focus their efforts on more demanding tasks. However, if the use of AI replaces your own thinking, learning becomes superficial. Therefore, use AI thoughtfully and make sure that your work progresses through your own insights and understanding. 3.2 Using AI in Studies 3. AI in Studies and Work AI can be used in many ways to help with everyday tasks, including studying and work. AI can save you time, help you consider new perspectives, find information, or act as your personal assistant. However, it is important to be aware that the use of AI involves risks. For this reason, many organizations have developed their own guidelines and policies for the use of AI. Therefore, familiarize yourself with the AI guidelines of your educational institution or workplace before you start using it. Proofreading and editing text You can use AI to plan the structure of an essay, clarify your writing, or improve the language. It can check the grammar, word choices, and sentence structure of a foreign-language text you’ve written. It can also translate text into different languages and give feedback on your own translations. Keep this in mind: Always read the AI’s corrections and translations carefully and consider whether they make sense in context. Don’t let AI write the text for you — when you create the final version yourself, you build skills that will help you later in working life as well. Personalising study materials AI can help you understand complex instructions. You can ask it to break an assignment into numbered steps or reorganise the instructions to make them clearer. It can also help you adapt study materials to your needs by simplifying the text, summarising content, or suggesting alternative ways to present information. AI can even help create practice tasks and quizzes. For example, you can ask it to generate questions or multiple-choice items based on your notes. You can also ask it to make the exercises gradually harder so you can progress at your own pace. Mentoring AI can act as a conversation partner when your thinking gets stuck. It can help you organise scattered ideas, encourage you, and offer feedback. Keep this in mind: AI can’t truly understand your situation or emotions, so in more personal or sensitive moments it may give general or shallow answers. If something worries you or you need personal guidance, turn to a human firs such as a teacher, counsellor, or another professional. Life management AI can help you plan your study schedule, make reading timetables, and estimate how much time different tasks might require. You can give it a list of things you want to complete and ask for suggestions on how to organise them in your calendar. Keep this in mind: AI only offers suggestions — the decisions are yours. Stay in charge of your plans and judge what works best for you. Thesis AI can help you search for sources and compare information from different perspectives. For example, it can show how various sources approach the same topic. It can also reduce the cognitive load of writing a thesis. If you’re stuck while brainstorming your topic, ask the AI for ideas. Keep this in mind: You can use AI to generate ideas and solve specific problems, but don’t ask it to produce the final text for your thesis. AI isn’t always reliable in applying source criticism, and you are fully responsible for evaluating sources and drawing conclusions. Make sure you understand where the information comes from and ensure that your final interpretations are your own, not the AI’s. 4. Tips for Using AI AI is at its best as a conversation partner that helps you brainstorm, explain, and refine ideas. Using AI is easy: ask questions as you would ask a person, and add clarifications or follow up questions when needed. A good prompt — that is, a clear question or instruction — helps AI provide a response that is tailored to your needs. Example of a good prompt and a bad prompt Bad: Tell me about climate change. Better: Write a 200-word plain-language text about how climate change affects Finnish winters. The target audience is lower secondary school students. Include three examples and use a neutral tone. Be clear and specific Explain exactly what you want. Avoid vague requests like “Tell me about AI.” Instead try “Write a 5-point list on how AI can support learning at school.” Give context Share the background: who the content is for and what it will be used for. For example: “Write instructions for a primary school teacher who hasn’t used AI before.” Define the format and style Do you want the answer as a list, a table, a story, or Q&A? Mention whether you want the tone to be formal, casual, plain-language, or expert-level. Provide an example Show a sample sentence, structure, or style you want the AI to follow. For example: “Write the text in a similar style to this example…” Break big tasks into smaller ones If you’re asking for many things at once, do it in steps. First ask for ideas, then ask for the full text. Set boundaries and details Tell the AI what you want included — and what you want left out. For example: “Don’t use marketing language” or “Include only studies from the 2020s.” Keep the conversation going A single prompt isn’t always enough. Ask for revisions: “Make this shorter” or “Add concrete examples.” Basic rules for a good prompt 5. Key Points to Remember Check the information AI isn’t perfect. It can make mistakes or show bias. Question the information and compare it with other reliable sources. Be open about using AI Tell others when content has been created with the help of AI. Transparency is especially important in teaching, communication, and research. Make sure to indicate where the information comes from. Many people use simple notes like: “This image was created with AI.” Protect your own and others’ information Don’t share personal or confidential details, such as ID numbers or passwords. Make sure you understand how the service stores and uses data. Information security Most AI applications require you to create an account and sign in before you can use them. This is actually beneficial for you as a user, because it helps protect the information you share with the AI and keeps your previous projects safely stored. Also make sure your device is protected (for example with a screen lock) so that no one else can access your apps. Responsibility Don’t spread false information or use AI for harmful purposes. Respect the rights of original creators. 6. Additional Learning Resources Ethics of Artificial Intelligence Course Link: https://ethics-of-ai.mooc.fi/ The University of Helsinki’s free MOOC course explores ethical issues related to artificial intelligence, including responsibility, transparency, and fairness. The course is suitable for anyone who wants to understand how AI is developed and used in a sustainable and ethical way. AI and the Changing Nature of Literacy Link: https://www.oph.fi/fi/teemat-ja-kehittaminen/tekoaly-ja-muuttuva-lukutaito A collection of readings from the Finnish National Agency for Education (EDUFI). Available in Finnish and Swedish only, but can be translated into English and other languages using your browser’s automatic translation feature. Welcome to the world of fair AI (eOppiva) Link: https://www.eoppiva.fi/en/courses/welcome-to-the-world-of-fair-ai/ The EU's AI Act requires that AI systems have been carefully designed and that the risks they pose have been minimised. In Europe, AI systems are assessed based on their level of risk, and the regulation aims to ensure that AI systems are safe. This course explains the effects of the AI Act for AI developers and implementers. In the course, you will receive practical information on how to meet the new requirements.