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Accessing and Using Public E-Services The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Everyday digital services in Denmark est. 45 min Start Now Everyday digital services in Estonia est. 45 min Start Now Everyday digital services in Finland est. 45 min Start Now

Getting Started with Technology The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Different web browsers and search engines est. 60 min Start Now ☑️Exercise: How to Search for Information Online est. 90 min Start Now Converting documents into digital format est. 45 min Start Now How to reduce the file size of an image est. 45 min Start Now Basics of Cloud Services est. 60 min Start Now How to clean up cloud service and email storage est. 60 min Start Now Instant Messaging Apps est. 60 min Start Now Useful applications for everyday life est. 30- 60 min Start Now Translation Apps est. 30 min Start Now What is Artificial Intelligence (AI)? est. 45 min Start Now

Getting Started with Devices The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Where are digital skills needed? est. 30 min Start Now Best uses of mobile devices and computers est. 90 min Start Now Get to know the vocabulary and basic functions of a computer est. 45-60 min Start Now Get acquainted with different devices est. 30 min Start Now Using and customizing mobile device features est. 30 min Start Now How to take a screenshot est. 30 min Start Now Which network are you connected to? est. 30 min Start Now ☑️Review Exercise: Device settings and features est. 90 min Start Now

Job Search Skills The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. How to search for professions and jobs online est. 60 mins Start Now Chat-based AI tools for job search support est. 60 - 90 min Start Now How to create a CV est. 90 - 120 mins Start Now How to write a cover letter est 60-90 mins Start Now Sending a PDF attachment by email est. 45 min Start Now Sending a job application via email est. 60 - 90 mins Start Now

Training Packages The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Open Badge Path: Choosing and using devices est. 3 hours Start Now Open Badge Path: Searching and evaluating information est. 3 hour 45 min Start Now Open Badge Path: Secure action est. 2 hour Start Now Open Badge Path: Responsible action est. 3 hour 15 min Start Now Open Badge Path: Communication and services est. 3 hour Start Now Open Badge Path: Using and managing applications est. 4 hour Start Now Getting familiar with computers est. 2 -3 hours Start Now Getting to know and use AI est. 90 - 120 min Start Now

Getting familiar with computers est. 2 -3 hours 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can identify and name the parts of a computer. The learner can use the most common digital devices, their basic functions, and adjust settings. The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: You can plan a training session based on the suggested content below. You can provide training by following the list in order or selecting and choosing relevant parts. ✨ Training materials on getting started with computers www.digiuptoolbox.com Get acquainted with different devices | ToolBox www.digiuptoolbox.com Get to know the vocabulary and basic functions of a computer | ToolBox www.digiuptoolbox.com Which network are you connected to? | ToolBox

How to search for professions and jobs online est. 60 mins 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). 👀 How to coordinate this training: 1. Introduction and demonstration Briefly explain the topic using tips on Finding Information on Vocational Training or Professions Finding and Researching Companies Try Social Media & Watch Videos You can demonstrate how to search while explaining each point. 2. Exercise Open a search engine (Google, Bing, etc.) Type in example search terms: “Vocational education in [country]” “Job description for a [job title or field of your choice]” Add the city's name. “online,” or specify the profession. 3. Discussion about exercise If relevant, you can move on to discussing about the exercise as a whole group or in a small group What kinds of results did you find (text articles, videos, images, job portals, official websites)? Which results seemed most reliable? How did you decide that? Did you notice differences between results from local (city/national) websites vs. international ones? Materials needed Computer 💻 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about job search online Finding information on vocational training or professions 🔍 1. Use a Search Engine Open a search engine, such as Google. Type into the search field, for example: “vocational education in Finland (replace with your country's name)” or “job descriptions.” Try different keywords, such as: “practical nurse training” , “electrician profession” , or “chef.” 2. Search Official Websites Check for country-specific information Finding and researching companies 🏢 Search for the Company and Visit Their Website Open a search engine like Google. Type in the company name. Choose the search result that leads you directly to the company’s official website. Demonstration example Open a search engine like Google. Type in: IKEA Finland official website Look through the results and click on the one that says: www.ikea.fi Once on the site, go to the "Ura IKEA:lla" or “Careers” section Show learners how to browse job openings or read about what it's like to work at IKEA. Try Social Media & Watch Videos 📱 1. Try Social Media Look for Facebook groups or Instagram pages that share information about vocational education or different professions. 2. Watch Videos YouTube has many videos explaining different jobs and educational paths. You can use keywords such as: “A day as an electrician” or “how to become a practical nurse.” Finland 🇫🇮 Resource Material 🇫🇮 Työpaikkojen haku: Ohjeita digitaaliseen työhakuun (digirasti) Career and job resources Opintopolku.fi : This is Finland’s official education site. You can find information about different vocational training. Tyomarkkinatori.fi : Here you can find information about different professions and the labour market. Jobly.fi : A Finnish job search platform where you can find open job positions across different industries. It also offers tips for job seekers. Duunitori.fi : One of the largest job and career sites in Finland. You can browse jobs, read company reviews, and access useful articles about working life and job hunting. Estonia 🇪🇪 Resource Tallinn Migration Centre: How to Legally Work in Estonia: Permits, Rights & Job Search Help Job search portals Töötukassa : You can search by field, keyword and company. Work in Estonia : The official job portal for international talent LinkedIn – For professional roles and networking CV Keskus : Large job board CV.ee : Jobs in all sectors Facebook page for seasonal work GoWorkaBit : Short-term and gig work Treamer Vabatahtlike Värav : Voluntary work Suvetöö kaubanduses : Summer jobs in retail Work and Career Fair Free Courses 🇪🇪 Free training | Ministry of Education and Research Tips for a virtual job interview video language 🇬🇧

Which network are you connected to? est. 30 min 💡 After this training: The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: 1. Watch the video together or start with demonstration Exercise Supporting questions: Is your device connected to a network? Which network are you connected to? 3. Connect to a network If the device is not connected to a network, connect to an available and safe wireless network. 4. Discussion on the network Discuss Why is it not a good idea to connect to unknown networks? What kind of network is safe to connect to? Materials needed: Computer 💻 ✨ Digital skills training about the network video language 🇬🇧 Material in Finnish Video 🇫🇮 Mihin verkkoon olet liittyneenä? (Osuvat Taidot) Video 🇫🇮 Langattomaan verkkoon liittyminen (Osuvat Taidot) Plain Language Material 🇫🇮 Langattomat verkot⁠ SelkoDigi - opiskelumateriaalit Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Where are digital skills needed? est. 30 min 💡 After this training: The learner will be able to give examples from different areas of life where digital skills are needed and where they can be used. 👀 How to coordinate this training: 1. Ask learners to be in a pair or small group You can ask learners to collect topics that come up from the discussions, either on an electronic platform (e.g. Flinga) or on a flipboard using sticky notes. 2. Discussion with supporting questions Supporting questions: What digital skills do you need and what for? At home? At work? For studies? With friends? With hobbies? 3. Share the discussion points with the whole group Discuss those points together as a whole group. It should be noted that in today's society, there is a need for different digital skills in many different contexts and areas of life. Materials needed: Pen & Sticky notes 🖌️ Whiteboard / Flipboard or online tool like Flinga 📋 ✨ Digital skills training about understanding where and how to use digital skills in various situations Examples for each situation At home Paying bills online Booking a doctor’s appointment Watching news or videos Using online banking At work Writing and sending emails Using Teams/Zoom for meetings Managing schedules or tasks Using cash register software or workplace apps For studies Logging in to online learning platforms Submitting assignments online Searching for information on Google Using Word, PowerPoint, or Excel With friends WhatsApp / Messenger chats Making video calls with family Sharing pictures or videos Using social media (Facebook, Instagram, TikTok) With hobbies Searching for recipes, craft ideas, or tutorials Following fitness or sports apps Joining hobby groups online Playing games online 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Searching and evaluating information est. 3 hour 45 min 💡 After this training: The learner knows how to take a screenshot on their own device. The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). The learner is able to assess the reliability of digital content. The learner is able to identify how copyrights are related to information and information sharing. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Training materials related to the Open Badge on searching and evaluating information www.digiuptoolbox.com Different web browsers and search engines | ToolBox www.digiuptoolbox.com How to find reliable online resources | ToolBox www.digiuptoolbox.com ☑️Exercise: How to Search for Information Online | ToolBox www.digiuptoolbox.com How to take a screenshot | ToolBox Review exercise 1. Exercise Divide the questions, for example, one task per group. In more advanced groups, they can answer all the questions 2. Discussion questions and check everyone's answers together. Tasks from search engines: What search engines are there? What are the different search filters I can use? Tasks for searching for information: What do you remember about searching for information with search engines? How do you know that the information you are looking for is reliable? Materials needed: Computer 💻 Mobile phone 📲 Pen & Sticky notes or paper 📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

How to use spreadsheet applications est. 90min 💡 After this training: The learner knows how to choose and use spreadsheet applications. The learner is able to make spreadsheets and use calculation formulas in calculating data. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video, or you can demonstrate the spreadsheet applications of your choice using the list of features, which help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a spreadsheet application before? What have you used it for? For what purpose can it be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) spreadsheet application and open a new document. 2) Create a spreadsheet in accordance with the model and instructions. 3) Save the spreadsheet document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, create a folder, and move the document to it. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a spreadsheet application ✨ Digital skills training about using spreadsheet applications Microsoft Excel Video language 🇬🇧 Materials in Finnish 🇫🇮 Video 🇫🇮 Excelin perusteet (Osuvat taidot) Plain language material 🇫🇮 Excel-harjoitus O365 (SelkoDigi) Google Sheets Video language 🇬🇧 Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Basic Excel Vocabulary 📑 Term Simple Explanation Spreadsheet A file made up of rows and columns used to organize and analyze data. Workbook The entire Excel file that can contain one or more spreadsheets (worksheets). Worksheet A single page or tab within a workbook. Cell A single box where a row and column meet; where data is entered. Row A horizontal line of cells, numbered on the left side (e.g., Row 1, Row 2). Column A vertical line of cells, labeled with letters at the top (e.g., Column A, B, C). Cell Reference The name of a cell based on its column and row (e.g., A1 = column A and row 1). Range A group of selected cells (e.g., A1:A5 = cells from A1 to A5). Formula A calculation written in a cell, starting with = (e.g., =SUM(A1:A5)). Function A built-in command in Excel to do specific tasks (e.g., SUM, AVERAGE, COUNT). Vocabulary-related materials in Finnish Excel Vocabulary WordWall Game 🇫🇮 Excel - Yhdistä sanat - Tehtävä (Selko Digi) Excel Vocabulary list 🇫🇮 Excel-Suomi-Englanti -sanakirja (FutuEdu) List of features for demonstrations 📄 Basic Spreadsheet Management New spreadsheet Demonstrate how to create a new spreadsheet from the main dashboard or File menu. Save & Save As Show the difference between “Save” and “Save As” and when to use each one. Open existing spreadsheet Walk through accessing and opening a saved spreadsheet. Basic Cell Input Typing and editing in cells Show how to click a cell, enter data, and press Enter or Tab to move. Deleting content from a cell Demonstrate using Backspace/Delete to remove data. Undo/Redo changes Use the Undo and Redo buttons in the toolbar to fix mistakes. Core Formatting Tools Change text size and font Highlight a cell or range, then modify font and size from the toolbar. Apply bold, italics, underline Show how to use formatting icons for emphasis. Cell alignment (left, center, right) Demonstrate aligning text using alignment tools. Organizing Your Sheet Using simple formulas (SUM, AVERAGE) Show how to type basic formulas like =SUM(A1:A5). Sorting and filtering data Demonstrate how to sort columns alphabetically/numerically and apply filters. Creating basic tables or borders Use borders or table formats to make data more readable. Naming and Saving Files Renaming spreadsheet clearly Walk through how to rename the spreadsheet for easy identification. Saving progress often Emphasize saving frequently while working (or auto-save feature if available). Closing the spreadsheet properly Show how to safely close the file and exit the application. Instructions for the exercise Choose a spreadsheet application and open a new worksheet. Type texts and numbers to the worksheet according to the model above. Boldface texts according to the model. To the total row add borders according to the model. To the E-column calculate the total for each badge. Use formulas. To the row 9 calculate the total for january, february, march and total columns. Use formulas. Boldface numbers in both the Total row and the Total column. Save the spreadsheet to your own device or on a cloud service. Return your spreadsheet according to badge application´s instructions either as a file or as a link. Task description for using and managing spreadsheet applications (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Two-factor and Multi-factor authentication est. 30 mins Two-factor and Multi-factor authentication est. 30 mins 💡 After this training: The learner knows how to protect the account they use with a strong password and two-factor authentication. 👀 How to coordinate this training: 1. Watch the video or demonstrate logging into an account with 2FA 2. Discussion as a whole group or in a small group Do you know what 2FA (two-factor authentication) and MFA (multi-factor authentication) mean? Do you use 2FA or MFA to protect your accounts (like email, banking, or social media)? Why should we use 2FA or MFA when logging in? Additional task Decide on one service to check for how to set up a 2FA or MFA, such as a social media account, short message applications that are familiar to the learners. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about two factor authentication video language 🇬🇧 Link 🇬🇧 What is 2FA? A simplified guide for safer logins - Norton Material in Finnish Video 🇫🇮 Vahva tunnistautuminen Authenticator sovellus Suomenkielinen tekstitys (HUS Helsingin yliopistollinen sairaala) Plain Language Presentation Slide 🇫🇮 Monivaiheinen tunnistautuminen Page 8 (SelkoDigi opiskelumateriaalit) Simple Explanation Explain that 2FA = two checks (password + one more step). MFA = can be more than two checks (password + code + fingerprint, for example). Demonstration Tips 1. Show a real login example Log in to an account (e.g., Google, Facebook, or Microsoft) and show: Entering the password (first step). Receiving a code by SMS, authenticator app, or email (second step). Emphasize: Even if someone steals my password, they still need the code. 2. Demonstrate different factors You can show three main categories of factors: Something you know → password or PIN. Something you have → phone or security key. Something you are → fingerprint or face recognition. Tip: Write these three on a flipchart or slide while showing examples. 3. Role play with learners Ask one participant to pretend to “steal your password.” Then show that they still can’t log in without your phone to receive the code. This makes the benefit very clear. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions