1. Discussion: Why storage matters

Start with a group discussion:

• What happens when your email or cloud storage is full?

• How does it affect your ability to send or receive emails or upload files?

• Which types of files or emails usually take up the most space?

Summarise: When storage is full, your account may stop receiving emails, syncing files, or backing up photos. Cleaning the space helps everything work smoothly and safely.

2. Demonstration: How to check your storage space

Show learners step by step how to see their current storage and how much free space is left.

Email (examples):

• Gmail: Scroll to the bottom of the inbox or open Google One → Storage → View details. 

• Outlook: Go to Settings → General → Storage. 
  

Cloud (examples):

• Google Drive: On the left-hand side, select Storage to see how much space is used. 

• OneDrive: Click the gear icon → Settings → OneDrive storage. 

Explain: Most accounts come with a limited free storage plan (e.g., 15 GB in Google, 5 GB in Microsoft).

3. Discussion: What and why we clean

Talk together about:

• What can safely be deleted (old downloads, duplicate files, spam, large attachments).

• What should be kept (documents, receipts, work files, official messages).

• Why regular cleaning helps:

  • Keeps your account working normally

  • Makes it easier to find important files

  • Improves device performance and data security

4. Demonstration: How to clean safely

Walk through simple cleaning steps while learners follow along:

Email cleanup:

• Delete large or old emails (search “has:attachment” in Gmail).

• Empty Spam and Trash folders. 

• Unsubscribe from newsletters you don’t read.

Cloud cleanup:

• Sort files by size and delete the biggest ones you no longer need.

• Remove duplicates or outdated files.

• Empty the Trash or Recycle bin in your cloud storage. 

5. What to be careful with

Explain what learners should not delete and why: 

• Check before deleting shared files—others might still need them.

• Back up important files on a USB stick or external drive before cleaning.

• Empty the Trash only after you are sure everything unnecessary is gone.