Everyday digital services in Iceland est. 45 min 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. 👀 How to coordinate this training: Discussion Let's discuss together about electronic identification: What is digital and electronic identification? Where have learners encountered it, and do they know how to do it? Why is it needed? Discuss together about different e-services and its use: Which of these services have you used before? What do you use them for? Is it easy to navigate the services? What kind of challenges do you have with using the e-services or mobile applications? 2. Emphasize privacy & safety These services often contain very personal information. No one is required to show their own data during class. Use practice examples, trainer’s demo accounts, or screenshots instead of real logins. Demonstrate and go through the main features Pick one service to explore as a group. Go Step-by-Step Together Open the service's front page. Show how to: Log in (e.g. Bank ID or Mobile ID) Find benefit applications Check messages Materials needed: Computer 💻 Mobile phone 📲 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about strong electronic identification and e-services Digital ID In Iceland, electronic identification (eID) is widely used to access public and private online services. The national eID solutions are operated by Auðkenni. Electronic ID on a SIM card (mobile certificate) This eID is linked to an Icelandic phone number and has been available for many years. To get it, you usually need to visit a registration authority in person. Auðkenni App The Auðkenni App is a newer generation of eID (introduced in 2021). It is not tied to a phone number, but it does require an internet connection. People with an Icelandic passport can activate the app through self-service, anytime and anywhere; others can activate it via a registration authority. More information about the available eID types is available from Auðkenni: https://www.audkenni.is/en/information/types-of-digital-ids Public Service Portal Ísland.is is the main public service portal in Iceland. It brings many government services together in one place, but some applications and processes still redirect you to the responsible institution’s own service. Portal: https://island.is/en Ísland.is is organised around life events (for example, parenting, employment, or moving). It guides users between related services and helps them find the right authority. Currently, dozens of public websites and institutions are connected to the portal and its logged-in services (My pages) and Digital Mailbox. Examples of everyday online services Healthcare: Heilsuvera Heilsuvera provides health information and guidance on topics such as diseases, prevention, and well-being. By logging in to “My pages”, users can access personal services such as booking appointments, renewing prescriptions, and sending secure messages to healthcare professionals (availability depends on the service/provider). Education and childcare services: Vala Many municipalities use Vala for services such as registration for early childhood education, primary and secondary schools, leisure centres, school meals, and youth programmes. With the Vala app guardians can typically view announcements, exchange messages with staff, check menus, and see calendars for their child’s preschool. Libraries: Leitir.is Leitir.is is a shared search portal for many Icelandic libraries and collections. Users can search for and reserve materials such as books, magazines, articles, music, visual materials, and items from special collections (availability varies by library).

How to create a CV est. 90 - 120 mins 💡 After this training: The learner understands the purpose and basic structure of a CV. The learner can identify what makes a good CV. The learner can reflect on their own skills, experiences, and goals. The learner knows how to make a CV. 👀 How to coordinate this training: Introduction to CV You can use various methods to introduce CV. Option 1: Intro Discussion Questions Why do you think employers ask for a CV? Imagine you are an employer and you receive 100 CVs. What do you look for first? Have you ever sent a CV before? How did you feel about it? What do you think makes a CV stand out in a positive way? What mistakes do you think could harm a CV? Do you think everyone should have the same CV for every job, or should it change depending on the role? Why? Option 2: Walk through CV sections: Contact info Summary / Profile Work experience Education Skills Option 3: Show sample CVs (strong vs. weak). You can search online for examples. Group activity : Divide into small groups; each group analyzes one CV section and suggests improvements. 2. Individual Self-Reflection Exercise Ask learners to write down answers on word processor of their choice to the following questions: Questions : Who are you? What are you doing now? (at school, at work, at home?) What kind of person are you? (e.g., friendly, proactive, courageous) What can you do – what are you good at? What jobs have you done? What kind of work would you like to do? What are you like as an employee? In which areas would you like to develop? (What do you want to learn?) What does work mean to you? What goals do you have when you think about the future? Finally, what would you like to say? Demonstration How to create a CV using: Word (with templates) Google Docs (with résumé templates) Canva (for design-oriented options) Walk through replacing template text with personal information. Exercise Participants start creating their own CVs in class using their self-reflection answers. The trainer gives support and feedback while circulating. Option: In-class : learners work directly in Word/Docs/Canva. Homework : learners draft or finalize their CV and submit for feedback. Materials needed: Computer 💻 Flipchart or whiteboard 📊 Account for word-processor applications and or Canva 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about creating and writing a CV Trainer Tips: Introducing CV 1. Start with a relatable hook Ask: “Imagine you are an employer. You get 100 CVs for one job. How long do you think you look at each CV?” Explain: “This means our CV must make a quick, clear impression.” Tip : Use a short story, e.g., “I once saw a CV where the person forgot to put their phone number… guess what happened?” → This helps participants connect personally. 2. Define the CV simply A CV is not just a list of jobs → it is your personal marketing tool. The goal is to show your strengths, experience, and potential in a clear and structured way. 3. Highlight why it matters Employers often decide who to interview based only on the CV. A good CV shows: Professionalism (clear, mistake-free, well-structured) Relevance (skills and experience linked to the job ad) Personality (short profile/summary to stand out) Finland 🇫🇮 Materials Video 🇫🇮 Millainen on hyvä CV? 📝 Katso vinkit toimivan ansioluettelon tekemiseen 🙌 (Duunivinkit) Plain language material 🇫🇮 ⁠Ansioluettelo Wordilla (SelkoDigi - opiskelumateriaalit) Exercise list 🇫🇮 Kirjoitusharjoitus (Helsingin työväenopisto) Slides 🇫🇮 Opetusmateriaali (Helsingin työväenopisto) CV template on Google Docs 🇫🇮 CV pohja (Helsingin työväenopisto) Tips Website 🇫🇮 CV-pohja: Näin teet tyylikkään ansioluettelon helposti – Duunitori Website 🇫🇮 Vinkkejä työnhakuun - Työnhaku - Työmarkkinatori Website 🇬🇧 Tips for finding a job - Searching for work - Job Market Finland Website 🇫🇮 Työhakemus ja CV , 🇬🇧 Job application and CV (Info Finland), available in more languages Estonia 🇪🇪 Video language 🇪🇪with English subtitles 🇬🇧 Tips Website link 🇬🇧 : Tips for job applicants | Töötukassa Europass 🇪🇺 Video language 🇬🇧 Step-by-step: How to make a CV in Word or Google Docs 📝 1. Open the Program Word : Go to your computer and open Microsoft Word . Google Docs : Open your web browser, go to docs.google.com , and log in with your Google account. 2. Start a New Document Word : Click on New to start a new document. Google Docs : Click the Blank document (+) or choose from the Template Gallery . 3. Choose a Template Word : Look through the ready-made templates. Click on a CV template you like, then press Create . Google Docs : From the Template Gallery , select a Résumé template you like. 4. Add Your Own Information Click on the text in the template and replace it with your own details. Make sure to include: Your name Contact information (email, phone number) Work experience Education Skills 5. Add Your Photo (Optional) Word : Click Insert > Pictures and choose your photo. Google Docs : Click Insert > Image and upload your photo. 6. Save Your Work Word : Click File > Save As → choose where to save (Desktop, Documents, etc.), and give it a clear name like YourName_CV.docx . Google Docs : Google Docs saves automatically. To keep a copy on your computer, click File > Download > Microsoft Word (.docx). 7. Check and Edit Adjust the design or style so it fits your personality and the job. Use spell check: Word : Review > Spelling & Grammar . Google Docs : Tools > Spelling and grammar > Spelling and grammar check . If possible, ask a friend to review your CV and give feedback. 8. Save as PDF (Final Version) Word : Click File > Save As → Choose file type PDF . Google Docs : Click File > Download > PDF Document (.pdf) . Step-by-step: How to Make a CV in Canva 📝 1. Open Canva Go to www.canva.com in your browser. Log in (create a free account if you don’t have one). 2. Search for CV Templates In the search bar, type “CV” or “Resume” . You will see many ready-made designs. 3. Choose a Template Browse the templates and click on one you like. Press Customize this template to start editing. 4. Add Your Own Information Click on the text in the template and replace it with your details. Make sure to include: Your name Contact information (email, phone number) Work experience Education Skills 💡 Tip: You can move, delete, or resize text boxes to make the CV fit your needs. 5. Add Your Photo (Optional) Click Uploads > Upload files and choose your photo. Drag and drop the photo into the photo frame on the template. 6. Customize the Design Change colors, fonts, and layout to match your style. Keep it clear and professional (avoid too many decorations). 7. Save Your Work Canva saves automatically online. To download, click Share > Download . 8. Download as PDF Choose File type: PDF Print (best quality). Name your file clearly, e.g., YourName_CV.pdf . Save it on your computer or phone. Resources Video 🇬🇧 How to Make Resume and CV in Canva - Tutorial

Everyday digital services in Estonia est. 45 min 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. 👀 How to coordinate this training: Discussion Let's discuss together about electronic identification: What is electronic identification? Where have learners encountered it, and do they know how to do it? Why is it needed? Discuss together about different e-services and its use: Which of these services have you used before? What do you use them for? Is it easy to navigate the services? What kind of challenges do you have with using the e-services or mobile applications? 2. Emphasize privacy & safety These services often contain very personal information. No one is required to show their own data during class. Use practice examples, trainer’s demo accounts, or screenshots instead of real logins. Demonstrate and go through the main features Pick one service to explore as a group. A. Watch the Video First (5–10 min) Pause where needed to check understanding. B. Go Step-by-Step Together Open the service's front page or use the video to demonstrate. Show how to: Log in (e.g. Bank ID or Mobile ID) Find benefit applications Check messages Materials needed: Computer 💻 Mobile phone 📲 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about strong electronic identification and e-services E-services for citizens Eesti.ee Strong electronic identification Video language 🇬🇧 Video language 🇬🇧 Video playlist 🇬🇧 SK ID Solutions smart-ID and mobiil-ID Video language 🇪🇪 with English subtitle 🇬🇧 Video playlist 🇬🇧 SK ID Solutions Link with explanations 🇬🇧 Estonian ID card (Tallinn Migration Centre) Mobiil-ID (Tallinn Migration Centre) Smart-ID (Tallinn Migration Centre) Crisis Management - Olevalmis Video language 🇪🇪 with English subtitles 🇬🇧 Website link 🇬🇧🇪🇪 Be smart, be prepared - be ready for a crisis! - Olevalmis.ee Health Portal Video language 🇬🇧 Tax and Customs Board Video language 🇬🇧 Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge

Sending a job application via email est. 60 - 90 mins 💡 After this training: The learner knows how to use email and its basic functions 👀 How to coordinate this training: Things to note before this training If people don't have an account, reserve time to create an account beforehand or reserve time to do this together during the training. 1. Exercise Let's watch together or independently the video Alternatively, you can show how email looks like on your computer and phone by explaining main features: Login Inbox Different folders How to send an email 2. Discussion Let's discuss together how to use email: What service do you use for your email account? What different purposes do you use email for? What is easy about using email? What is difficult about using email? 3. Exercise Write an email to an employer to apply for a job Write the topic of your email in the subject line (e.g.: application for ___) Start the actual message with a greeting. In the message, tell us what position you are applying for and whether there is an attachment. At the end of the message, add your contact information. Add the email address of the trainer as a recipient of the email. Add your own email address as a Bcc recipient. Send the email. 4. Additional Exercise Add a CC or Bcc recipient to the message. Find out what these terms mean. https://youtu.be/ZnSfEklfo34?feature=shared Add an attachment to the message, such as a document or screenshot, or a CV if the learner has one. Ensure it doesn't include sensitive information such as a personal identity code. Create a signature for your email and add it to the message. Materials needed: Computer 💻 Email account 📩 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about sending emails Gmail Video language 🇬🇧 It's a long video, so you can check for relevant sections or get inspiration on how to demonstrate in the course. Video list 🇬🇧 Playlist on Gmail by LearnFree Video🇫🇮 Kuinka käytetään sähköpostia - esimerkkinä Gmail (Smart Seniors) Outlook Video language 🇬🇧 Materials in English 🇬🇧 Tutorial with videos and texts 🇬🇧 and available in more languages Outlook tutorial by Microsoft Presentation Slides and Notes for Presentation 🇬🇧 Learn to use email (Digidel) Email is one of the most important functions in today's society. Without e-mail, there are few places on the internet where you can register as a user or order goods. Here, there are two different courses - one for Gmail and one for Outlook. Please note that some contents are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic Materials in Finnish 🇫🇮 Video🇫🇮 Sähköpostin peruskäyttö (Osuvat Taidot) Plain Language Material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Click "Siiryy taloon" -> Choose item 2 Plain Language Presentation Slides 🇫🇮 Sähköpostin perusteet, SelkoDigi-hanke (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Google-tilin luominen (⁠SelkoDigi - opiskelumateriaalit) Demonstration and exercise tips 💡 1. Creating an email address Go to Gmail or Outlook Trainer: Open a browser. Learners: Everyone goes to the browser and open the site. Start the sign-up form Trainer: Click Create account → For myself . Learners: Fill in: First name Last name Username (close to real name, no spaces, avoid special letters; add numbers/dots if name taken). Create a password Trainer: “Password = at least 8 characters, with a mix of letters, numbers, or symbols.” Learners: Type password → Confirm password → Next. Tip: If “passwords don’t match,” retype slowly. Add details Learners: Enter birthday (month, day, year). Select gender. Add phone number (for account recovery). Optional: add another email for recovery. Agree to terms & finish Learners: Scroll down → click I agree . Trainer explains about email, it looks like username@XXX.com 2. Logging in & out Trainers: show In Inbox, click your profile (top right) → Sign out. Share about security concern: “ Always sign out on shared computers.” Learners: Practice signing out and back in twice (enter email + password, then Sign in ). Check also the mobile version: Make sure learners can access email from their mobile device as well. 3. Sending an email Start a new message Trainers: Click Compose and explain the components of writing an email. Learners: In To : type trainer’s address (written on board). In Subject : type “Test”. In message box: write short greeting (start with “Hi”, end with “Regards”). Click Send . Trainer action: Reply to each participant 4. Opening emails Trainer: Explain inbox list (bold = unread, numbers show new messages). Learners: Click trainer’s reply to open it. 5. Replying to emails Trainer: Explain how to reply to an email Learners: Open trainer's reply and type a short reply → Send . 6. Wrap-up Trainer: Go through steps you did in this lesson to recap what we learned such as we created an email address, logged in/out, sent, opened, and replied. Remind: Always sign out on shared devices. Encourage learners to use email regularly. You can share the training materials with leaners via emails. Quick Troubleshooting Username taken → add dot, number, or initial. Password not working → must be 8+ characters with mix; retype slowly. Can’t find Compose → look top-left. Email won’t send → check address spelling. Screen too small → zoom in (Ctrl/Cmd + +). Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge

What is copyright? est. 30 mins What is copyright? est. 30 mins 💡 After this training: The learner is able to take copyright into account in the use and sharing of information. The learner is able to identify how copyrights are related to information and information sharing. 👀 How to coordinate this training: 1. Explain about copyright Together or independently, watch two videos or explain about copyright. You can use Step-by-Step Demonstration for support. Discussion in a whole group, in a pair or in a small group Let's discuss copyright together: If you use a work made by another person, do you need permission? Does copyright protect the information, idea and ideas in the work? How can I use the information in someone else's work? When can I use a work made by someone else? If the work has been made under a Creative Commons license, what does that mean? Demonstrate how to find copyright free image online Use the video as a guide for you when demonstrating and explaining about how to search for an image online that is copyright free. 4. Additional exercise If the training is organized in Finnish, you can play games together or independently or introduce the games to learners. Materials needed: Computer 💻 ✨ Digital skills training about copyright video language 🇬🇧 video language 🇬🇧 Step-by-step demonstration: Finding copyright-free images Step 1: Explain Why Copyright Matters Start with a short explanation: “Most images on the internet are owned by someone. If you copy them without permission, it can cause problems—even legal issues. But there are special images that are free to use, and we’ll learn how to find them.” Optional tip : Show an example of a copyrighted image vs. a copyright-free one. Step 2: Open Google Images Go to: https://images.google.com Instruct learners to type a simple search term . Example: “Sunset” or “Computer” Step 3: Use Tools to Filter Usage Rights After the results appear, click on the “Tools” button below the search bar. A new menu will appear below—click on “Usage rights” . Select “Creative Commons licenses” (or “Labeled for reuse”, depending on language settings). These images are safer to use in presentations or projects. Step 4: Click on an Image and Check the Source Click one image to open it. Then click “Visit” or “Go to page” to open the website where the image is hosted. Check if the website confirms that the image is free to use (some may still require credit to the author). Tip: If it’s not clear, do not use the image . Step 5: Show Trusted Free Image Websites (Optional) Introduce learners to safe sources with fully copyright-free images: https://pixabay.com https://unsplash.com https://www.pexels.com These sites are especially useful because: All images are free to use No need to check licenses for each one Easy to search in many languages Materials in Finnish Link 🇫🇮 How to find freely usable images online, Näin löydät netistä vapaasti käytettäviä kuvia – Kuvat ja videot (Yle) Video 🇫🇮 Miten saan käyttää teoksia (Kopiraittila) Games 🇫🇮 Kopiraittila 1. Copyright Skills: “Who Wants to Be a Millionaire?” Game A quiz game in the style of Who Wants to Be a Millionaire? with a time limit for answers. Suitable for playing alone. 2. Skills for Using Works – True or False Game A game called True or False to practice how to use works (e.g., copyrighted materials). Can be played together or independently. 3. Information Retrieval Skills – BINGO Game A BINGO game designed to practice information searching skills. Can be played together or independently. Open Badge: Responsible action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: Watch the video or explain the concept of cloud and cloud services Watch an introductory video or give a simple explanation. You can use the tips from the "Explaining Cloud Concepts" section below, as well as demonstration tips, to explain the concept of cloud services. Discussion as a whole group or in a small group Let's discuss together Name an app you use across devices (phone + computer)? Which of your daily tasks already depend on cloud services (messaging, photos, maps)? What benefits do you notice? Such as access anywhere, sharing, and backup? Where do you save your images and files, on your computer only or also online? Additional exercise: Explore Cloud Storage Guide learners to: Sign in to Google Drive / OneDrive. Locate uploaded files and folders. Create a new folder (e.g., “My Work” or “Photos”). Move a file into the folder. Materials needed: Computer 💻 Mobile phone 📲 Basics of Cloud Services est. 60 min 💡 After this training: The learner can understand the concept of the cloud. The learner can identify different types of cloud services they use or that exist. ✨ Digital skills training about cloud services video language 🇬🇧 video language 🇫🇮 Tietokone tutuksi #6 Resurssienhallinta ja pilvipalvelut Explaining Cloud Concepts Explanation tips 💡 A cloud service is something you use over the internet: Email, maps, photo backup, video meetings, documents, storage. Local vs. Cloud Storage: Local = files live only on your device (like papers in a drawer at home). Cloud = files live on the internet (like renting a storage unit you can open anywhere). Use examples: Gmail, Google Drive, iCloud, OneDrive, Dropbox. Question examples: Is this cloud or local? A photo saved only to ‘Downloads’ on your laptop ❌ (Local) A document opened in Google Docs ✅ (Cloud) A video streamed on YouTube ✅ (Cloud) Demonstration tips 💡 Cloud Storage: Step-by-step flow Accessing the Cloud Open Google Drive or OneDrive in a browser. Sign in and explain it’s your “online storage space.” Ask: “What would you want to keep safe here — documents? photos?” Uploading a File Upload a sample image or document. Point out that it’s now stored in the cloud, not just on this device. Accessing from Another Device Open the same cloud account on a phone or another computer. Show the file already there — no cable or transfer needed! Creating and Sharing a Document Open Google Docs or Word Online. Type “Hello from the Cloud!” Click Share , enter another email, and show sharing options. Real-Time Sync Demo Open the same doc on two devices. Make edits on one device and watch them sync live. Email: Step-by-Step Flow 📩 Open Web Email Open a browser and go to Gmail.com or Outlook.com . Explain: “You don’t need an app. This email lives on the internet (in the cloud). You can access it anywhere.” Sign In Log into a demo account or your own (if comfortable). Ask learners: “Can you access your email from your phone too? That’s cloud access.” Check Inbox and Compose Show inbox — highlight how it shows the same emails no matter the device. Click Compose , write a simple email (e.g., “Hello from the cloud!”), and send or save it. Access on Another Device Open the same email account on a phone or another laptop. Show the draft or sent message in the relevant folder. Explain Key Concepts Cloud Email = Email stored and managed on internet servers, not just your device. Syncs across devices instantly. Back up 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Communication and services est. 3 hour 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. The learner is able to explain the different uses of email. The learner is able to identify their rights and responsibilities in disclosing their own data to online services. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish Notes about local adaptation guidelines The badge content was originally developed in Finland by TIEKE – Finnish Information Society Development Centre, and may include references to Finnish systems or practices. If used outside Finland , the content may need to be adapted to fit local contexts. For support with localization, please contact us. 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Email Basics | ToolBox www.digiuptoolbox.com General Data Protection Regulation (GDPR) | ToolBox Learning about country-specific strong authentication and public e-services www.digiuptoolbox.com Everyday digital services in Denmark | ToolBox www.digiuptoolbox.com Everyday digital services in Estonia | ToolBox www.digiuptoolbox.com Everyday digital services in Finland | ToolBox Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

How to use spreadsheet applications est. 90min 💡 After this training: The learner knows how to choose and use spreadsheet applications. The learner is able to make spreadsheets and use calculation formulas in calculating data. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video, or you can demonstrate the spreadsheet applications of your choice using the list of features, which help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a spreadsheet application before? What have you used it for? For what purpose can it be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) spreadsheet application and open a new document. 2) Create a spreadsheet in accordance with the model and instructions. 3) Save the spreadsheet document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, create a folder, and move the document to it. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a spreadsheet application ✨ Digital skills training about using spreadsheet applications Microsoft Excel Video language 🇬🇧 Materials in Finnish 🇫🇮 Video 🇫🇮 Excelin perusteet (Osuvat taidot) Plain language material 🇫🇮 Excel-harjoitus O365 (SelkoDigi) Google Sheets Video language 🇬🇧 Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Basic Excel Vocabulary 📑 Term Simple Explanation Spreadsheet A file made up of rows and columns used to organize and analyze data. Workbook The entire Excel file that can contain one or more spreadsheets (worksheets). Worksheet A single page or tab within a workbook. Cell A single box where a row and column meet; where data is entered. Row A horizontal line of cells, numbered on the left side (e.g., Row 1, Row 2). Column A vertical line of cells, labeled with letters at the top (e.g., Column A, B, C). Cell Reference The name of a cell based on its column and row (e.g., A1 = column A and row 1). Range A group of selected cells (e.g., A1:A5 = cells from A1 to A5). Formula A calculation written in a cell, starting with = (e.g., =SUM(A1:A5)). Function A built-in command in Excel to do specific tasks (e.g., SUM, AVERAGE, COUNT). Vocabulary-related materials in Finnish Excel Vocabulary WordWall Game 🇫🇮 Excel - Yhdistä sanat - Tehtävä (Selko Digi) Excel Vocabulary list 🇫🇮 Excel-Suomi-Englanti -sanakirja (FutuEdu) List of features for demonstrations 📄 Basic Spreadsheet Management New spreadsheet Demonstrate how to create a new spreadsheet from the main dashboard or File menu. Save & Save As Show the difference between “Save” and “Save As” and when to use each one. Open existing spreadsheet Walk through accessing and opening a saved spreadsheet. Basic Cell Input Typing and editing in cells Show how to click a cell, enter data, and press Enter or Tab to move. Deleting content from a cell Demonstrate using Backspace/Delete to remove data. Undo/Redo changes Use the Undo and Redo buttons in the toolbar to fix mistakes. Core Formatting Tools Change text size and font Highlight a cell or range, then modify font and size from the toolbar. Apply bold, italics, underline Show how to use formatting icons for emphasis. Cell alignment (left, center, right) Demonstrate aligning text using alignment tools. Organizing Your Sheet Using simple formulas (SUM, AVERAGE) Show how to type basic formulas like =SUM(A1:A5). Sorting and filtering data Demonstrate how to sort columns alphabetically/numerically and apply filters. Creating basic tables or borders Use borders or table formats to make data more readable. Naming and Saving Files Renaming spreadsheet clearly Walk through how to rename the spreadsheet for easy identification. Saving progress often Emphasize saving frequently while working (or auto-save feature if available). Closing the spreadsheet properly Show how to safely close the file and exit the application. Instructions for the exercise Choose a spreadsheet application and open a new worksheet. Type texts and numbers to the worksheet according to the model above. Boldface texts according to the model. To the total row add borders according to the model. To the E-column calculate the total for each badge. Use formulas. To the row 9 calculate the total for january, february, march and total columns. Use formulas. Boldface numbers in both the Total row and the Total column. Save the spreadsheet to your own device or on a cloud service. Return your spreadsheet according to badge application´s instructions either as a file or as a link. Task description for using and managing spreadsheet applications (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Using and managing applications est. 4 hour 💡 After this training: The learner will gain the skills to use a mobile device. The learner knows how to choose and use spreadsheet applications. The learner is able to make spreadsheets and use calculation formulas in calculating data. The learner is able to choose and use word processing applications. The learner is able to create text documents in accordance with the standard. The learner knows how to change the file size of an image to a smaller size and understands why it is sometimes necessary. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Converting documents into digital format | ToolBox www.digiuptoolbox.com How to use spreadsheet applications | ToolBox www.digiuptoolbox.com How to use word processing applications | ToolBox www.digiuptoolbox.com How to reduce the file size of an image | ToolBox Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

👀 How to coordinate this training: 1. Explain the exercise Start by going through one question together with the group. Demonstrate how to search for information using a web search engine. Point out that some search engines provide AI-generated summaries at the top of results. Take a moment to explain what these AI summaries are: What kind of information they show How they are generated Why they might be helpful Then, guide participants on how to evaluate the reliability of the summaries: Does the summary link to trustworthy sources? Are multiple sources saying the same thing? Can the information be verified by visiting the actual pages? Once the group understands how to check reliability, participants can complete the retrieval exercise individually or in small groups, depending on what suits your session best. Discussions In small groups or as a whole group, find the answers to the following questions Name two search filters that help narrow down your search. Does using uppercase or lowercase letters affect the search results? How can you verify that the information you found is reliable? 3. Extra task Find out what reverse image search is and test how it works (on desktop and mobile). Search for information, pictures and videos on a topic of your choice. Explain how to reverse image search, for watch a video together such as How To Reverse Image Search (Google) Compile the answers into a word processing document and send it as an email attachment to the trainer. Search for information, pictures and videos on a topic of your choice. Materials needed: Computer 💻 Mobile phone 📲 ☑️Exercise: How to Search for Information Online est. 90 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). ✨ Digital skills training about searching information online TASK 1: Information Search Questions 📌 Word Search (Online / Library / Other Resources) How much does a monthly public transportation ticket cost in your city? Answer: What is the official website of the immigration authority in your country? Answer: How long does it take to fly directly from the capital city of your country to London? Answer: What time does the sun set today in your city? Answer: What organization provides employment services in your city/country? Answer: In what year was your local library established? Answer: Additional question: Find an interesting upcoming event in your residential area Find a hobby class for you or your family members TASK 2: Image Search 📌 Search for pictures of the following and attach them to this document: A valid residence permit card or document used in your country A typical apartment building in your country’s city or town A national parliament house TASK 3: Video Search 📌 Find a video that explains or shows the following (link the video as your answer): What makes a good password (cybersecurity basics). Link: Tips for preparing for a job interview in the country where you live. Link: An introduction to Open Badges (skills badges) or digital credentials used in the country where you live. Link: An introduction to workers’ rights or employment contracts in the country where you live. Link: You can find the same list from the Google Doc, click the button. Google Doc Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Using and customizing mobile device features est. 30 min 💡 After this training: The learner is equipped with the skills to use a mobile device. 👀 How to coordinate this training: 1. Discussion Discuss how learners use their mobile devices and how to make the most of the features. Discussion questions: What kind of things do you do on your phone? Can you use and edit the top menu? Can you edit the wallpaper? Do you know how to update the software? Do you know how to download and uninstall an application? Do you know how to use an electronic calendar? Do you know how to back up pictures, contacts, WhatsApp conversations, etc. from your phone? Do you know how to reset your phone to factory settings? When do you need to do this? 2. Check each question together Depending on the learners' skill level and knowledge, you can take your time to go through each step together and check if they are able to do each action or some of the actions that are important for them. Materials needed: Mobile phone 📲 ✨ Digital skills training about mobile devices Using Mobile Devices 📱 : Step-by-Step Guide for Trainers Tips for Leading Discussion Questions What kind of things do you do on your phone? → Discuss common uses: calls, messaging, photos, social media, banking, etc. Can you use and edit the top menu (quick settings)? → Show how to swipe down and access toggles (Wi-Fi, Bluetooth, torch). → Guide them to rearrange or add icons. Can you edit the wallpaper? → Demonstrate changing wallpaper via gallery or settings. Do you know how to update the software? → Walk through checking for system updates. → Explain benefits: better security and features. Do you know how to download and uninstall an app? → Open app store, search, download, and uninstall examples. → Discuss when to uninstall apps to save space. Do you know how to use the electronic calendar? → Add an event, set a reminder, explore repeating events. → Show syncing with Google/Apple accounts. Do you know how to back up your data (photos, contacts, WhatsApp)? → Explain cloud backups (Google Drive/iCloud). → Demonstrate backing up and restoring key data. Do you know how to reset your phone to factory settings? → Show location in settings. → Remind them this erases all data, so don't forget to back up their data. When should you reset your phone? → If selling it, experiencing major issues, or starting fresh. Trainer Tips Take your time with each topic. Check in regularly to see if learners can perform the actions. Adapt the pace based on individual knowledge and comfort. Focus on the most relevant actions for each learner’s needs. video language 🇬🇧 Video 🇬🇧 Playlist for iPhone tricks by Tech Life Unity Video 🇬🇧 Playlist for Android tutorials by Tech Life Unity Presentation Slides and Notes for Presentation 🇬🇧 Learn to download apps (Digidel) In this course, you learn how to download apps. Participants must have the knowledge from Learn to Use a Tablet to be able to get started with this. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Material in Finnish Course with questions 🇫🇮 Digitreenien peruskurssi: Puhelimen peruskäyttö (Yle oppiminen) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Explanation Go through why and when we need to resize the image. 2. Demonstrate Watch the video together or demonstrate how to resize an image using your own devices. 3. Exercise Each participant searches for a photo either online or from their own photos. The image from the network is first saved to your own device. Opening the image in an image editing program (e.g. Microsoft Photos tool) and minimising it. Instructions on how to reduce the size of the image together. Learners practice reducing the size of their own images on their own devices. Materials needed: Computer 💻 or Mobile phone 📲 How to reduce the file size of an image est. 45 min 💡 After this training: The learner knows how to change the file size of an image to a smaller size and understands why it is sometimes necessary. ✨ Digital skills training about resizing an image Windows 11 Video language 🇬🇧 iPhone Video language 🇬🇧 Tips💡 Why resizing an image is needed Practical use : Many online platforms (job portals, social media, applications) require smaller images for uploading. Storage : Large image files take up space on devices. Sharing : Smaller files are easier to send via email or messaging apps. Speed : Small images load faster in presentations or websites. Demonstration Tips for Trainers When showing learners how to resize images, keep these steps in mind: Start with a Live Example Open an image on your own device. Use a simple tool like Microsoft Photos , Preview (Mac) , or even Paint . Share your screen or use a projector so everyone can follow. Explain Two Methods of Making Images Smaller Resizing (dimensions) : Reducing the height and width (e.g., from 2000x1500 pixels to 800x600 pixels). Compressing (file size) : Keeping the same dimensions but reducing file size (useful for emailing). Demonstrate Step-by-Step (example in Microsoft Photos on Windows): Right-click the photo → Open with → Photos . Click the three dots (…) menu → Resize . Choose a preset (Small, Medium, Large) or Custom dimensions . Save the resized version. Practice Together Ask participants to open their chosen image. Guide them step by step. Encourage them to try different sizes and compare results. Show Before & After Compare original and resized images side by side. Highlight the change in file size (e.g., from 4MB to 500KB). Encourage Exploration Let learners try different tools if available on their devices. Mention online free tools (e.g., TinyPNG, ILoveIMG) but emphasise caution about privacy if using personal photos. Open Badge: Using and managing applications Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions