How to find reliable online resources est. 45 mins How to find reliable online resources est. 45 mins 💡 After this training: The learner is able to assess the reliability of digital content. The learner is able to identify how copyrights are related to information and information sharing. 👀 How to coordinate this training: 1. Demonstrate and explain Use the tips below for demonstrating and explaining how to search for an image online that is reliable and copyright-free. 2. Discussion Discuss in a group or write your answers on paper, in an email message or a Word file. Save the file to your computer or to a cloud service (e.g. Google Drive and OneDrive). Why can't you always trust the information you find on the internet? What kind of information do you check before clicking after searching on a browser? How can you make sure a video you found online is reliable? Why can't you copy an image from the internet to your own post/ social media? Materials needed: Pen & Paper or Word Processing Software 🖌️ Computer 💻 ✨ Digital skills training about copyright and reliability Materials and resources in English🇬🇧 Link with a checklist 🇬🇧 Evaluating Online Resources: The Complete Beginner's Guide Link with a checklist 🇬🇧 Be social media smart: Is seeing believing? - BBC Bitesize Link with a checklist 🇬🇧 Tips for spotting fake news online - BBC Bitesize Materials and resources in Finnish 🇫🇮 Video 🇫🇮 Tiedonhaku internetistä: tekijänoikeudet ja luotettavuus (Osuvat Taidot) Link with a checklist 🇫🇮 dentify reliable news - ask these 7 questions, Tunnista luotettava uutinen - kysy nämä 7 kysymystä (Yle) Link 🇫🇮 How to find freely usable images online, Näin löydät netistä vapaasti käytettäviä kuvia – Kuvat ja videot (Yle) Plain Language Presentation Slides 🇫🇮 Tiedonhaku, DelkoDigi-hanke (SelkoDigi - opiskelumateriaalit) Explanation tips 🧾 Not everything online is true and reliable Anyone can publish anything on the internet. There are both facts and opinions, and sometimes, false or misleading content. How to check if information is trustworthy What makes a source reliable: Is it a well-known organization or news site? Is there an author? Date? Is it written clearly and professionally? What to look for before clicking on search results Title: Is it related to your question? Website: Does the link come from a site you know or trust? Description: Does it explain what you expect to find? How to verify a video is reliable Check: Who posted it? What channel? Look: Does it have lots of strange comments or unclear facts? Ask: Can you find the same information on another trusted site? Why you can’t copy any image from the internet Most images are copyrighted, which means someone owns them. Even if it’s online, using it without permission (especially in public posts) can break rules. Step-by-step demonstration: How to look for reliable resources ✅ Step 1: Ask a Simple Research Question Example : “What's the weather forecast?” or “How can I apply for a passport?” Encourage learners to think of real-life questions they may want to look up. Step 2: Open a Search Engine (e.g. Google or Bing) Show how to: Use a clear, short phrase in the search bar. Avoid typing long questions like “I need help getting a passport.” Step 3: Scan the Search Results Carefully Teach learners to check three parts of each result: Title – Does it match what you’re looking for? Web address (URL) – Is it a trusted domain (e.g., .gov, .edu, country's shorten code like .fi, ee, dk, or major organizations)? Snippet/Preview – Does it explain what the page is about in a clear way? Tip: Skip links with titles like “You won’t believe this!” or unfamiliar names. Step 4: Click on a Reliable-Looking Link Choose a site to explore. Show the learners how to: Identify who made the website. Look for an “About us” or “Contact” page. Check the date of the article or post. Step 5: Compare with a Second Website Open another site with the same information. Possible questions to ask: Are the answers similar? Which site seems more professional or official? Is there anything suspicious (ads, popups, strange language)? Step 6: Explain Red Flags for Unreliable Content Poor design or spelling errors No author or contact info Extreme claims Lots of ads or pop-ups Comments disabled or very angry comments Step-by-step demonstration: Finding copyright-free images 📷 Step 1: Explain Why Copyright Matters Start with a short explanation: “Most images on the internet are owned by someone. If you copy them without permission, it can cause problems—even legal issues. But there are some images that are free to use, and we’ll learn how to find them.” Optional tip : Show an example of a copyrighted image vs. a copyright-free one. Step 2: Open Google Images Go to: https://images.google.com Instruct learners to type a simple search term . Example: “Sunset” or “Computer” Step 3: Use Tools to Filter Usage Rights After the results appear, click on the “Tools” button below the search bar. A new menu will appear below—click on “Usage rights” . Select “Creative Commons licenses” (or “Labeled for reuse”, depending on language settings). These images are safer to use in presentations or projects. Step 4: Click on an Image and Check the Source Click one image to open it. Then click “Visit” or “Go to page” to open the website where the image is hosted. Check if the website confirms that the image is free to use (some may still require credit to the author). Tip: If it’s not clear, do not use the image . Step 5: Show Trusted Free Image Websites (Optional) Introduce learners to safe sources with fully copyright-free images: https://pixabay.com https://unsplash.com https://www.pexels.com These sites are especially useful because: All images are free to use No need to check licenses for each one Easy to search in many languages Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

How to use word processing applications est. 90min 💡 After this training: The learner is able to choose and use word processing applications. The learner is able to create text documents in accordance with the standard. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video or you can demonstrate the word processing of your choice using the list of features. The videos and the list of features to go through for demonstrations help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a word processor before? What have you used it for? For what purpose can the word processor program be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) word processing application and open a new document. 2) Create a text document in accordance with the model and instructions. 3) Save the text document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, make a folder and move the document to the folder. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a word processing application ✨ Digital skills training about using word processing applications Microsoft Word Video language 🇬🇧 Materials in Finnish Video 🇫🇮 Word perusteet (Osuvat taidot) Video 🇫🇮 Word peruskäyttö (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Wordin perustoiminnot (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) as well as item 4 "asiakirjat" Plain language material 🇫🇮 Word-harjoitus (⁠SelkoDigi - opiskelumateriaalit) TWordWall Game 🇫🇮 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Materials in English WordWall Game 🇬🇧 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Google Docs Video language 🇬🇧 WordWall 🇬🇧: Icon and functions: Choose, Drag and Drop List of features for demonstrations 📄 Basic Document Management New document Save & Save As Open existing document Basic Text Skills Typing and deleting text Selecting text Undo/Redo mistakes Core Formatting Changing font size and style Bold, italics, underline Aligning text (left, center) Organizing the Document Creating simple bullet points Renaming the file clearly Saving and Closing Saving progress during work Closing the document properly Instructions for the exercise 1. Choose a word processing application and open a new document. 2. To the document header, type your own name (First name Last name) and the document´s name (Exercise). Add both the page number and the current date to the header according to the model. 3. Type the rest of the text according to the model using the correct document layout. 4. Add a numbered list. Instead of the lines, type three (3) office applications that are suitable for work and study purposes. 5. To “In this exercise I am using the following application: __________________.” instead of the line, type the name of the word processing application you are using. 6. Choose, in your opinion, the most important office application and make it bold. 7. Save the document to your own device or to a cloud service. Task description for using and managing a word processing application (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Two-factor and Multi-factor authentication est. 30 mins Two-factor and Multi-factor authentication est. 30 mins 💡 After this training: The learner knows how to protect the account they use with a strong password and two-factor authentication. 👀 How to coordinate this training: 1. Watch the video or demonstrate logging into an account with 2FA 2. Discussion as a whole group or in a small group Do you know what 2FA (two-factor authentication) and MFA (multi-factor authentication) mean? Do you use 2FA or MFA to protect your accounts (like email, banking, or social media)? Why should we use 2FA or MFA when logging in? Additional task Decide on one service to check for how to set up a 2FA or MFA, such as a social media account, short message applications that are familiar to the learners. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about two factor authentication video language 🇬🇧 Link 🇬🇧 What is 2FA? A simplified guide for safer logins - Norton Material in Finnish Video 🇫🇮 Vahva tunnistautuminen Authenticator sovellus Suomenkielinen tekstitys (HUS Helsingin yliopistollinen sairaala) Plain Language Presentation Slide 🇫🇮 Monivaiheinen tunnistautuminen Page 8 (SelkoDigi opiskelumateriaalit) Simple Explanation Explain that 2FA = two checks (password + one more step). MFA = can be more than two checks (password + code + fingerprint, for example). Demonstration Tips 1. Show a real login example Log in to an account (e.g., Google, Facebook, or Microsoft) and show: Entering the password (first step). Receiving a code by SMS, authenticator app, or email (second step). Emphasize: Even if someone steals my password, they still need the code. 2. Demonstrate different factors You can show three main categories of factors: Something you know → password or PIN. Something you have → phone or security key. Something you are → fingerprint or face recognition. Tip: Write these three on a flipchart or slide while showing examples. 3. Role play with learners Ask one participant to pretend to “steal your password.” Then show that they still can’t log in without your phone to receive the code. This makes the benefit very clear. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Using and managing applications est. 4 hour 💡 After this training: The learner will gain the skills to use a mobile device. The learner knows how to choose and use spreadsheet applications. The learner is able to make spreadsheets and use calculation formulas in calculating data. The learner is able to choose and use word processing applications. The learner is able to create text documents in accordance with the standard. The learner knows how to change the file size of an image to a smaller size and understands why it is sometimes necessary. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Converting documents into digital format | ToolBox www.digiuptoolbox.com How to use spreadsheet applications | ToolBox www.digiuptoolbox.com How to use word processing applications | ToolBox www.digiuptoolbox.com How to reduce the file size of an image | ToolBox Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

👀 How to coordinate this training: Watch the video or explain the concept of cloud and cloud services Watch an introductory video or give a simple explanation. You can use the tips from the "Explaining Cloud Concepts" section below, as well as demonstration tips, to explain the concept of cloud services. Discussion as a whole group or in a small group Let's discuss together Name an app you use across devices (phone + computer)? Which of your daily tasks already depend on cloud services (messaging, photos, maps)? What benefits do you notice? Such as access anywhere, sharing, and backup? Where do you save your images and files, on your computer only or also online? Additional exercise: Explore Cloud Storage Guide learners to: Sign in to Google Drive / OneDrive. Locate uploaded files and folders. Create a new folder (e.g., “My Work” or “Photos”). Move a file into the folder. Materials needed: Computer 💻 Mobile phone 📲 Basics of Cloud Services est. 60 min 💡 After this training: The learner can understand the concept of the cloud. The learner can identify different types of cloud services they use or that exist. ✨ Digital skills training about cloud services video language 🇬🇧 video language 🇫🇮 Tietokone tutuksi #6 Resurssienhallinta ja pilvipalvelut Explaining Cloud Concepts Explanation tips 💡 A cloud service is something you use over the internet: Email, maps, photo backup, video meetings, documents, storage. Local vs. Cloud Storage: Local = files live only on your device (like papers in a drawer at home). Cloud = files live on the internet (like renting a storage unit you can open anywhere). Use examples: Gmail, Google Drive, iCloud, OneDrive, Dropbox. Question examples: Is this cloud or local? A photo saved only to ‘Downloads’ on your laptop ❌ (Local) A document opened in Google Docs ✅ (Cloud) A video streamed on YouTube ✅ (Cloud) Demonstration tips 💡 Cloud Storage: Step-by-step flow Accessing the Cloud Open Google Drive or OneDrive in a browser. Sign in and explain it’s your “online storage space.” Ask: “What would you want to keep safe here — documents? photos?” Uploading a File Upload a sample image or document. Point out that it’s now stored in the cloud, not just on this device. Accessing from Another Device Open the same cloud account on a phone or another computer. Show the file already there — no cable or transfer needed! Creating and Sharing a Document Open Google Docs or Word Online. Type “Hello from the Cloud!” Click Share , enter another email, and show sharing options. Real-Time Sync Demo Open the same doc on two devices. Make edits on one device and watch them sync live. Email: Step-by-Step Flow 📩 Open Web Email Open a browser and go to Gmail.com or Outlook.com . Explain: “You don’t need an app. This email lives on the internet (in the cloud). You can access it anywhere.” Sign In Log into a demo account or your own (if comfortable). Ask learners: “Can you access your email from your phone too? That’s cloud access.” Check Inbox and Compose Show inbox — highlight how it shows the same emails no matter the device. Click Compose , write a simple email (e.g., “Hello from the cloud!”), and send or save it. Access on Another Device Open the same email account on a phone or another laptop. Show the draft or sent message in the relevant folder. Explain Key Concepts Cloud Email = Email stored and managed on internet servers, not just your device. Syncs across devices instantly. Back up 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

How to create a CV est. 90 - 120 mins 💡 After this training: The learner understands the purpose and basic structure of a CV. The learner can identify what makes a good CV. The learner can reflect on their own skills, experiences, and goals. The learner knows how to make a CV. 👀 How to coordinate this training: Introduction to CV You can use various methods to introduce CV. Option 1: Intro Discussion Questions Why do you think employers ask for a CV? Imagine you are an employer and you receive 100 CVs. What do you look for first? Have you ever sent a CV before? How did you feel about it? What do you think makes a CV stand out in a positive way? What mistakes do you think could harm a CV? Do you think everyone should have the same CV for every job, or should it change depending on the role? Why? Option 2: Walk through CV sections: Contact info Summary / Profile Work experience Education Skills Option 3: Show sample CVs (strong vs. weak). You can search online for examples. Group activity : Divide into small groups; each group analyzes one CV section and suggests improvements. 2. Individual Self-Reflection Exercise Ask learners to write down answers on word processor of their choice to the following questions: Questions : Who are you? What are you doing now? (at school, at work, at home?) What kind of person are you? (e.g., friendly, proactive, courageous) What can you do – what are you good at? What jobs have you done? What kind of work would you like to do? What are you like as an employee? In which areas would you like to develop? (What do you want to learn?) What does work mean to you? What goals do you have when you think about the future? Finally, what would you like to say? Demonstration How to create a CV using: Word (with templates) Google Docs (with résumé templates) Canva (for design-oriented options) Walk through replacing template text with personal information. Exercise Participants start creating their own CVs in class using their self-reflection answers. The trainer gives support and feedback while circulating. Option: In-class : learners work directly in Word/Docs/Canva. Homework : learners draft or finalize their CV and submit for feedback. Materials needed: Computer 💻 Flipchart or whiteboard 📊 Account for word-processor applications and or Canva 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about creating and writing a CV Trainer Tips: Introducing CV 1. Start with a relatable hook Ask: “Imagine you are an employer. You get 100 CVs for one job. How long do you think you look at each CV?” Explain: “This means our CV must make a quick, clear impression.” Tip : Use a short story, e.g., “I once saw a CV where the person forgot to put their phone number… guess what happened?” → This helps participants connect personally. 2. Define the CV simply A CV is not just a list of jobs → it is your personal marketing tool. The goal is to show your strengths, experience, and potential in a clear and structured way. 3. Highlight why it matters Employers often decide who to interview based only on the CV. A good CV shows: Professionalism (clear, mistake-free, well-structured) Relevance (skills and experience linked to the job ad) Personality (short profile/summary to stand out) Finland 🇫🇮 Materials Video 🇫🇮 Millainen on hyvä CV? 📝 Katso vinkit toimivan ansioluettelon tekemiseen 🙌 (Duunivinkit) Plain language material 🇫🇮 ⁠Ansioluettelo Wordilla (SelkoDigi - opiskelumateriaalit) Exercise list 🇫🇮 Kirjoitusharjoitus (Helsingin työväenopisto) Slides 🇫🇮 Opetusmateriaali (Helsingin työväenopisto) CV template on Google Docs 🇫🇮 CV pohja (Helsingin työväenopisto) Tips Website 🇫🇮 CV-pohja: Näin teet tyylikkään ansioluettelon helposti – Duunitori Website 🇫🇮 Vinkkejä työnhakuun - Työnhaku - Työmarkkinatori Website 🇬🇧 Tips for finding a job - Searching for work - Job Market Finland Website 🇫🇮 Työhakemus ja CV , 🇬🇧 Job application and CV (Info Finland), available in more languages Estonia 🇪🇪 Video language 🇪🇪with English subtitles 🇬🇧 Tips Website link 🇬🇧 : Tips for job applicants | Töötukassa Europass 🇪🇺 Video language 🇬🇧 Step-by-step: How to make a CV in Word or Google Docs 📝 1. Open the Program Word : Go to your computer and open Microsoft Word . Google Docs : Open your web browser, go to docs.google.com , and log in with your Google account. 2. Start a New Document Word : Click on New to start a new document. Google Docs : Click the Blank document (+) or choose from the Template Gallery . 3. Choose a Template Word : Look through the ready-made templates. Click on a CV template you like, then press Create . Google Docs : From the Template Gallery , select a Résumé template you like. 4. Add Your Own Information Click on the text in the template and replace it with your own details. Make sure to include: Your name Contact information (email, phone number) Work experience Education Skills 5. Add Your Photo (Optional) Word : Click Insert > Pictures and choose your photo. Google Docs : Click Insert > Image and upload your photo. 6. Save Your Work Word : Click File > Save As → choose where to save (Desktop, Documents, etc.), and give it a clear name like YourName_CV.docx . Google Docs : Google Docs saves automatically. To keep a copy on your computer, click File > Download > Microsoft Word (.docx). 7. Check and Edit Adjust the design or style so it fits your personality and the job. Use spell check: Word : Review > Spelling & Grammar . Google Docs : Tools > Spelling and grammar > Spelling and grammar check . If possible, ask a friend to review your CV and give feedback. 8. Save as PDF (Final Version) Word : Click File > Save As → Choose file type PDF . Google Docs : Click File > Download > PDF Document (.pdf) . Step-by-step: How to Make a CV in Canva 📝 1. Open Canva Go to www.canva.com in your browser. Log in (create a free account if you don’t have one). 2. Search for CV Templates In the search bar, type “CV” or “Resume” . You will see many ready-made designs. 3. Choose a Template Browse the templates and click on one you like. Press Customize this template to start editing. 4. Add Your Own Information Click on the text in the template and replace it with your details. Make sure to include: Your name Contact information (email, phone number) Work experience Education Skills 💡 Tip: You can move, delete, or resize text boxes to make the CV fit your needs. 5. Add Your Photo (Optional) Click Uploads > Upload files and choose your photo. Drag and drop the photo into the photo frame on the template. 6. Customize the Design Change colors, fonts, and layout to match your style. Keep it clear and professional (avoid too many decorations). 7. Save Your Work Canva saves automatically online. To download, click Share > Download . 8. Download as PDF Choose File type: PDF Print (best quality). Name your file clearly, e.g., YourName_CV.pdf . Save it on your computer or phone. Resources Video 🇬🇧 How to Make Resume and CV in Canva - Tutorial

Everyday digital services in Estonia est. 45 min 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. 👀 How to coordinate this training: Discussion Let's discuss together about electronic identification: What is electronic identification? Where have learners encountered it, and do they know how to do it? Why is it needed? Discuss together about different e-services and its use: Which of these services have you used before? What do you use them for? Is it easy to navigate the services? What kind of challenges do you have with using the e-services or mobile applications? 2. Emphasize privacy & safety These services often contain very personal information. No one is required to show their own data during class. Use practice examples, trainer’s demo accounts, or screenshots instead of real logins. Demonstrate and go through the main features Pick one service to explore as a group. A. Watch the Video First (5–10 min) Pause where needed to check understanding. B. Go Step-by-Step Together Open the service's front page or use the video to demonstrate. Show how to: Log in (e.g. Bank ID or Mobile ID) Find benefit applications Check messages Materials needed: Computer 💻 Mobile phone 📲 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about strong electronic identification and e-services E-services for citizens Eesti.ee Strong electronic identification Video language 🇬🇧 Video language 🇬🇧 Video playlist 🇬🇧 SK ID Solutions smart-ID and mobiil-ID Video language 🇪🇪 with English subtitle 🇬🇧 Video playlist 🇬🇧 SK ID Solutions Link with explanations 🇬🇧 Estonian ID card (Tallinn Migration Centre) Mobiil-ID (Tallinn Migration Centre) Smart-ID (Tallinn Migration Centre) Crisis Management - Olevalmis Video language 🇪🇪 with English subtitles 🇬🇧 Website link 🇬🇧🇪🇪 Be smart, be prepared - be ready for a crisis! - Olevalmis.ee Health Portal Video language 🇬🇧 Tax and Customs Board Video language 🇬🇧 Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge

👀 How to coordinate this training: 1. Explain the exercise Start by going through one question together with the group. Demonstrate how to search for information using a web search engine. Point out that some search engines provide AI-generated summaries at the top of results. Take a moment to explain what these AI summaries are: What kind of information they show How they are generated Why they might be helpful Then, guide participants on how to evaluate the reliability of the summaries: Does the summary link to trustworthy sources? Are multiple sources saying the same thing? Can the information be verified by visiting the actual pages? Once the group understands how to check reliability, participants can complete the retrieval exercise individually or in small groups, depending on what suits your session best. Discussions In small groups or as a whole group, find the answers to the following questions Name two search filters that help narrow down your search. Does using uppercase or lowercase letters affect the search results? How can you verify that the information you found is reliable? 3. Extra task Find out what reverse image search is and test how it works (on desktop and mobile). Search for information, pictures and videos on a topic of your choice. Explain how to reverse image search, for watch a video together such as How To Reverse Image Search (Google) Compile the answers into a word processing document and send it as an email attachment to the trainer. Search for information, pictures and videos on a topic of your choice. Materials needed: Computer 💻 Mobile phone 📲 ☑️Exercise: How to Search for Information Online est. 90 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). ✨ Digital skills training about searching information online TASK 1: Information Search Questions 📌 Word Search (Online / Library / Other Resources) How much does a monthly public transportation ticket cost in your city? Answer: What is the official website of the immigration authority in your country? Answer: How long does it take to fly directly from the capital city of your country to London? Answer: What time does the sun set today in your city? Answer: What organization provides employment services in your city/country? Answer: In what year was your local library established? Answer: Additional question: Find an interesting upcoming event in your residential area Find a hobby class for you or your family members TASK 2: Image Search 📌 Search for pictures of the following and attach them to this document: A valid residence permit card or document used in your country A typical apartment building in your country’s city or town A national parliament house TASK 3: Video Search 📌 Find a video that explains or shows the following (link the video as your answer): What makes a good password (cybersecurity basics). Link: Tips for preparing for a job interview in the country where you live. Link: An introduction to Open Badges (skills badges) or digital credentials used in the country where you live. Link: An introduction to workers’ rights or employment contracts in the country where you live. Link: You can find the same list from the Google Doc, click the button. Google Doc Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Communication and services est. 3 hour 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. The learner is able to explain the different uses of email. The learner is able to identify their rights and responsibilities in disclosing their own data to online services. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish Notes about local adaptation guidelines The badge content was originally developed in Finland by TIEKE – Finnish Information Society Development Centre, and may include references to Finnish systems or practices. If used outside Finland , the content may need to be adapted to fit local contexts. For support with localization, please contact us. 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Email Basics | ToolBox www.digiuptoolbox.com General Data Protection Regulation (GDPR) | ToolBox Learning about country-specific strong authentication and public e-services www.digiuptoolbox.com Everyday digital services in Denmark | ToolBox www.digiuptoolbox.com Everyday digital services in Estonia | ToolBox www.digiuptoolbox.com Everyday digital services in Finland | ToolBox Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

How to use spreadsheet applications est. 90min 💡 After this training: The learner knows how to choose and use spreadsheet applications. The learner is able to make spreadsheets and use calculation formulas in calculating data. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video, or you can demonstrate the spreadsheet applications of your choice using the list of features, which help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a spreadsheet application before? What have you used it for? For what purpose can it be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) spreadsheet application and open a new document. 2) Create a spreadsheet in accordance with the model and instructions. 3) Save the spreadsheet document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, create a folder, and move the document to it. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a spreadsheet application ✨ Digital skills training about using spreadsheet applications Microsoft Excel Video language 🇬🇧 Materials in Finnish 🇫🇮 Video 🇫🇮 Excelin perusteet (Osuvat taidot) Plain language material 🇫🇮 Excel-harjoitus O365 (SelkoDigi) Google Sheets Video language 🇬🇧 Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Basic Excel Vocabulary 📑 Term Simple Explanation Spreadsheet A file made up of rows and columns used to organize and analyze data. Workbook The entire Excel file that can contain one or more spreadsheets (worksheets). Worksheet A single page or tab within a workbook. Cell A single box where a row and column meet; where data is entered. Row A horizontal line of cells, numbered on the left side (e.g., Row 1, Row 2). Column A vertical line of cells, labeled with letters at the top (e.g., Column A, B, C). Cell Reference The name of a cell based on its column and row (e.g., A1 = column A and row 1). Range A group of selected cells (e.g., A1:A5 = cells from A1 to A5). Formula A calculation written in a cell, starting with = (e.g., =SUM(A1:A5)). Function A built-in command in Excel to do specific tasks (e.g., SUM, AVERAGE, COUNT). Vocabulary-related materials in Finnish Excel Vocabulary WordWall Game 🇫🇮 Excel - Yhdistä sanat - Tehtävä (Selko Digi) Excel Vocabulary list 🇫🇮 Excel-Suomi-Englanti -sanakirja (FutuEdu) List of features for demonstrations 📄 Basic Spreadsheet Management New spreadsheet Demonstrate how to create a new spreadsheet from the main dashboard or File menu. Save & Save As Show the difference between “Save” and “Save As” and when to use each one. Open existing spreadsheet Walk through accessing and opening a saved spreadsheet. Basic Cell Input Typing and editing in cells Show how to click a cell, enter data, and press Enter or Tab to move. Deleting content from a cell Demonstrate using Backspace/Delete to remove data. Undo/Redo changes Use the Undo and Redo buttons in the toolbar to fix mistakes. Core Formatting Tools Change text size and font Highlight a cell or range, then modify font and size from the toolbar. Apply bold, italics, underline Show how to use formatting icons for emphasis. Cell alignment (left, center, right) Demonstrate aligning text using alignment tools. Organizing Your Sheet Using simple formulas (SUM, AVERAGE) Show how to type basic formulas like =SUM(A1:A5). Sorting and filtering data Demonstrate how to sort columns alphabetically/numerically and apply filters. Creating basic tables or borders Use borders or table formats to make data more readable. Naming and Saving Files Renaming spreadsheet clearly Walk through how to rename the spreadsheet for easy identification. Saving progress often Emphasize saving frequently while working (or auto-save feature if available). Closing the spreadsheet properly Show how to safely close the file and exit the application. Instructions for the exercise Choose a spreadsheet application and open a new worksheet. Type texts and numbers to the worksheet according to the model above. Boldface texts according to the model. To the total row add borders according to the model. To the E-column calculate the total for each badge. Use formulas. To the row 9 calculate the total for january, february, march and total columns. Use formulas. Boldface numbers in both the Total row and the Total column. Save the spreadsheet to your own device or on a cloud service. Return your spreadsheet according to badge application´s instructions either as a file or as a link. Task description for using and managing spreadsheet applications (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Everyday digital services in Finland est. 45 min 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. 👀 How to coordinate this training: Discussion Let's discuss together about electronic identification: What is electronic identification? Where have learners encountered it, and do they know how to do it? Why is it needed? Discuss together about different e-services and its use: Which of these services have you used before? What do you use them for? Is it easy to navigate the services? What kind of challenges do you have with using the e-services or mobile applications? 2. Emphasize privacy & safety These services often contain very personal information. No one is required to show their own data during class. Use practice examples, trainer’s demo accounts, or screenshots instead of real logins. Demonstrate and go through the main features Pick one service to explore as a group. Example structure using Kela: A. Show the Video First (5–10 min) Pause where needed to check understanding. B. Go Step-by-Step Together Open the Kela front page or use the video for demonstrating. Show how to: Log in (Bank ID or Mobile ID) Find benefit applications Check messages Materials needed: Computer 💻 Mobile phone 📲 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about strong electronic identification and e-services Strong electronic identification Video language 🇬🇧 Suomi.fi e-Identification is a strong identification service which enables you to log into the electronic services of public administration in Finland. More information: What is Suomi.fi e-Identification? ( Suomi.fi ) Materials in Finnish Video 🇫🇮 Sähköiset asiointipalvelut ja tunnistautuminen (Osuvat Taidot) Plain Language Presentation Slides 🇫🇮 Tunnistautuminen Page 10-14 (SelkoDigi opiskelumateriaalit) Suomi.fi video language 🇫🇮 Suomi.fi Web Service helps citizens and entrepreneurs in different situations. In Suomi.fi, the information, instructions and services you need to take care of matters have been compiled in one address. After identification into Suomi.fi, you can communicate with different organisations, grant and request mandates and check the data registered on you. Suomi.fi messages video language 🇬🇧 Suomi.fi Messages lets you receive official letters and decisions from authorities securely online instead of by paper mail. Kela Kela is Finland’s social security service where you can apply for benefits, send documents, and check decisions online. Plain Language Material 🇫🇮 Asioi Kelassa (⁠SelkoDigi - opiskelumateriaalit) MyTax (OmaVero) video language 🇫🇮 MyTax (OmaVero) is an online tax service where you can check your tax information, get a tax card, and manage your taxes Plain Language Material 🇫🇮 Hanki verokortti (⁠SelkoDigi - opiskelumateriaalit) Wilma video language 🇫🇮 More videos🇫🇮 🇬🇧 and other languages Video playlist by Helsingin kasvatus ja koulutus Wilma is an online school communication system used by students, parents, and teachers to follow studies, messages, and school information. WordWall Games and teaching materials 🇫🇮 Digitaitoja arkeen - Perhe (Helsingin työväenopisto) Maisa video language 🇫🇮 Maisa is a digital health service where you can book appointments, send messages to healthcare professionals, and view your health information. WordWall Games 🇫🇮 Digitaitoja arkeen - Terveys (Helsingin työväenopisto) Link 🇬🇧 What is Maisa and what activities are available? MyKanta (OmaKanta) video language 🇫🇮 MyKanta (OmaKanta) is a national health service where you can see your prescriptions, medical records, and test results online. WordWall Games and exercises 🇫🇮 Digitaitoja arkeen - Terveys (Helsingin työväenopisto) Plain Language Material 🇫🇮 Reseptit ja terveystiedot (⁠SelkoDigi - opiskelumateriaalit) Online Banking Online banking allows you to manage your money, pay bills, and identify yourself securely when using digital services. Plain Language Material 🇫🇮 S-pankki Verkkopankki (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 S-pankki Mobiilipankki (⁠SelkoDigi - opiskelumateriaalit) Crisis Management Crisis management services on Suomi.fi provide instructions on how to prepare for emergencies and act safely in crisis situations. More information on the Suomi.fi website Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge

How to protect devices est. 30 mins How to protect devices est. 30 mins 💡 After this training: The learner knows how to protect the devices they use with a strong passcode or other protective ways. 👀 How to coordinate this training: 1. Form a pair or a small group and discuss Do you use a passcode on your mobile device or computer? Why should you use it? What types of passcodes can I use? How do I set a passcode/ PIN code? What other methods do I have to protect my device? How quickly should a device lock automatically? 2. Share thoughts with a whole group 3. Alternative way Create a new word processing or presentation file, e.g. Word or PowerPoint. Add a title: Mobile device passcodes. In addition, make 2–3 pages in which you write the questions below. Write your answers below the questions. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about how to protect your own devices Android Devices video language 🇬🇧 You can search online to find videos for other types of devices iPhone video language 🇬🇧 Material in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Plain language material 🇫🇮 Password (⁠SelkoDigi - opiskelumateriaalit) Open Badge: Secure action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions