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Getting to know and use AI est. 90 - 120 min 💡 After this training: The learner is able to understand the basics of artificial intelligence The learner is able to explain how artificial intelligence can be used in personal and professional life. 👀 How to coordinate this training: You can plan a training session based on the suggested content below. You can provide training by following the list in order or selecting and choosing relevant parts. ✨ Training path on AI www.digiuptoolbox.com What is Artificial Intelligence (AI)? | ToolBox www.digiuptoolbox.com Effective use of chat-based AI tools | ToolBox

Understanding information and cyber security est. 45 mins Understanding information and cyber security est. 45 mins 💡 After this training: The learner is able to identify the most typical cyber and information security threats. The learner is able to recognize when information security has been breached and knows what to do. 👀 How to coordinate this training: 1. Form a pair or a small group and discuss Write the answers to the questions in Word in groups, pairs or independently. Let's go through the answers together. What types of online scams can you find on news sites? Have you, an acquaintance or a friend been the victim of an online scam? What should we do if we find a scam or if we think we or people close to us have been scammed? Share your experiences in a group, and let's discuss. 2. Find out cases from real life You can find the right page, scam site, and scam message examples in advance. You can also use an image search to see examples of scam sites and compare them with real sites. You can go through these images, compare them, and discuss how to find out whether they are real or scams. Tips: Find information in your country's own context. For example: Scam messages in Traficom's name , available in Finnish (Traficom ) How to recognize a digital scam (Consumers’ Union of Finland) 3. Alternative way Learners can independently search for scam sites online. Let's identify together whether the page is real or a scam. Materials needed: Computer 💻 Searching for information on current scam trends for examples ✨ Digital skills training about information and cyber security video language 🇫🇮 Videos 🇫🇮 Playlist Digiturma vai Digiturva (DVV) Hetken miettiminen ratkaisee, menetkö kohti digiturmaa vai digiturvaa. Digi- ja väestötietoviraston videosarja tarjoaa keinoja arjen digiturvan parantamiseen. subtitle 🇬🇧 D igital threat or digital security A Digital Bane or a Digital Boon? A moment's thought determines whether you are going towards a digital bane or a digital boon. The Finnish Digital Agency's video series provides you with the means to improve your everyday digital security. Materials in English 🇬🇧 PDF Material 🇬🇧 How to recognize a digital scam ( Consumers’ Union of Finland) Presentation Slides and Notes for Presentation 🇬🇧 Safe online shopping (Digidel) E-commerce has increased sharply in recent years. Here you learn both about online shopping, and also how to do it in a safe way. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Materials in Finnish 🇫🇮 Video 🇫🇮 Huijaukset – Kuluttajaliitto Video 🇫🇮 Pidempi parempi ( Liikenne- ja viestintävirasto Traficom ) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Course with questions 🇫🇮 Digitreenien peruskurssi: Yksityisyys ja huijaukset (Yle Oppiminen) Website link 🇬🇧🇫🇮 🇸🇪 Instructions and manuals for private individuals (Traficom) Materials in Estonian 🇪🇪 Video 🇪🇪 with English subtitles 🇬🇧 Ole valmis - küberturvalisus (eng) Päästeamet / Estonian Rescue Services Agency Video 🇪🇪 with English subtitles 🇬🇧 Ole valmis - infosõja ABC (eng) Päästeamet / Estonian Rescue Services Agency Open Badge: Secure action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Digital wellbeing est. 45 mins Digital wellbeing est. 45 mins 💡 After this training: The learner is able to identify the effects of the use of digital devices and applications on health and wellbeing. 👀 How to coordinate this training: 1. Watch the video together Discussion in a whole group, in a pair or in a small group You can write things down on sticky notes. Go through the reflections together and share the best tips for improving digital well-being. Support questions: What is digital well-being? In what ways has the use of digital devices improved your well-being? In what ways has the use of digital devices weakened your well-being? Additional task: Creating a PowerPoint presentation (Estimate 60 min) Make a presentation about digital well-being, for example. PowerPoint program according to the instructions. You can find more instructions on presentation applications basics from " Digital Tools for the Workplace " 1. Title slide: "Digital well-being" and your own name . 2. Add a slide. Write three (3) examples of how using digital devices and applications can negatively affect your well-being. 3. Add a slide: Write three (3) examples of how using digital devices and apps can improve your well-being. 4. Add a slide: Add one (1) image that you have searched for on the internet. Make sure that the permissions on the image give you permission to use the image. On the slide, enter information about the origin and permissions of the image. Save your presentation to your computer's desktop as PowerPoint Task-your-name . You can search for presentation information and images on the Internet, or you can take pictures yourself with a mobile device and add them to the presentation. Before making a presentation, it is a good idea to discuss the rights to use the images and copyrights, as well as the assessment of the reliability of the information found on the Internet. Save the presentation to a cloud service (e.g. Google Drive) or send the presentation to yourself as an email attachment. Materials needed: Pen & Paper 🖌️ Computer 💻 ✨ Digital skills training about digital wellbeing video language 🇫🇮 Video language 🇬🇧 Video language 🇬🇧 Open Badge: Responsible action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Where are digital skills needed? est. 30 min 💡 After this training: The learner will be able to give examples from different areas of life where digital skills are needed and where they can be used. 👀 How to coordinate this training: 1. Ask learners to be in a pair or small group You can ask learners to collect topics that come up from the discussions, either on an electronic platform (e.g. Flinga) or on a flipboard using sticky notes. 2. Discussion with supporting questions Supporting questions: What digital skills do you need and what for? At home? At work? For studies? With friends? With hobbies? 3. Share the discussion points with the whole group Discuss those points together as a whole group. It should be noted that in today's society, there is a need for different digital skills in many different contexts and areas of life. Materials needed: Pen & Sticky notes 🖌️ Whiteboard / Flipboard or online tool like Flinga 📋 ✨ Digital skills training about understanding where and how to use digital skills in various situations Examples for each situation At home Paying bills online Booking a doctor’s appointment Watching news or videos Using online banking At work Writing and sending emails Using Teams/Zoom for meetings Managing schedules or tasks Using cash register software or workplace apps For studies Logging in to online learning platforms Submitting assignments online Searching for information on Google Using Word, PowerPoint, or Excel With friends WhatsApp / Messenger chats Making video calls with family Sharing pictures or videos Using social media (Facebook, Instagram, TikTok) With hobbies Searching for recipes, craft ideas, or tutorials Following fitness or sports apps Joining hobby groups online Playing games online 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Explain the exercise Start by going through one question together with the group. Demonstrate how to search for information using a web search engine. Point out that some search engines provide AI-generated summaries at the top of results. Take a moment to explain what these AI summaries are: What kind of information they show How they are generated Why they might be helpful Then, guide participants on how to evaluate the reliability of the summaries: Does the summary link to trustworthy sources? Are multiple sources saying the same thing? Can the information be verified by visiting the actual pages? Once the group understands how to check reliability, participants can complete the retrieval exercise individually or in small groups, depending on what suits your session best. Discussions In small groups or as a whole group, find the answers to the following questions Name two search filters that help narrow down your search. Does using uppercase or lowercase letters affect the search results? How can you verify that the information you found is reliable? 3. Extra task Find out what reverse image search is and test how it works (on desktop and mobile). Search for information, pictures and videos on a topic of your choice. Explain how to reverse image search, for watch a video together such as How To Reverse Image Search (Google) Compile the answers into a word processing document and send it as an email attachment to the trainer. Search for information, pictures and videos on a topic of your choice. Materials needed: Computer 💻 Mobile phone 📲 ☑️Exercise: How to Search for Information Online est. 90 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). ✨ Digital skills training about searching information online TASK 1: Information Search Questions 📌 Word Search (Online / Library / Other Resources) How much does a monthly public transportation ticket cost in your city? Answer: What is the official website of the immigration authority in your country? Answer: How long does it take to fly directly from the capital city of your country to London? Answer: What time does the sun set today in your city? Answer: What organization provides employment services in your city/country? Answer: In what year was your local library established? Answer: Additional question: Find an interesting upcoming event in your residential area Find a hobby class for you or your family members TASK 2: Image Search 📌 Search for pictures of the following and attach them to this document: A valid residence permit card or document used in your country A typical apartment building in your country’s city or town A national parliament house TASK 3: Video Search 📌 Find a video that explains or shows the following (link the video as your answer): What makes a good password (cybersecurity basics). Link: Tips for preparing for a job interview in the country where you live. Link: An introduction to Open Badges (skills badges) or digital credentials used in the country where you live. Link: An introduction to workers’ rights or employment contracts in the country where you live. Link: You can find the same list from the Google Doc, click the button. Google Doc Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Get acquainted with different devices est. 30 min 💡 After this training: The learner can identify and select a device (e.g. computer, tablet, phone) according to its intended use. The learner can use the most common digital devices, their basic functions, and adjust settings. 👀 How to coordinate this training: 1. Watch the video together and then show an image displaying each device. Alternatively, the trainer can search for pictures of different devices and show them after the video. Write down the names of the devices. Then, do a picture search using the names of the devices. 2. Discussion Let's discuss together: Are the device names familiar? What kind of devices do you use? Was there any new information in the video? 3. Extra exercise The exercise can be combined with a search for information on the price of the device: How much do the different devices cost? Where can you buy them? You can also discuss what device you need, for what purpose and what kind of device you have used. Materials needed: Computer 💻 or Mobile phone 📲 ✨ Digital skills training about computers and various devices video language 🇬🇧 Material in Finnish Video 🇫🇮 Tietokone tutuksi (Jyväskylän kesäyliopiston video) Video 🇫🇮 Tietokoneen perusliitännät (Osuvat taidot) Vocabulary Game 🇫🇮 Laitteet ja liitännät - Yhdista sanat ja kuvat (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Other material Wordwall matching game 🇬🇧 Computer Accessories (match the picture to the word) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Discussion in a small group Let's discuss together: Tell us which applications you use regularly on your phone. Have you found a new application that has been really helpful? Each learner presents their favourite application to the group: Application name What do I use it for? Why do I like it? 2. Additional task You can present your favourite applications by using PowerPoint. You can add pictures or screenshots of the application to the presentation. For example: QR reader, PDF reader, online grocery stores, travel tickets, parcel pickup applications, etc. Materials needed: Mobile phone 📲 Useful applications for everyday life est. 30- 60 min 💡 After this training: The learner gains the courage to use applications. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Two-factor and Multi-factor authentication est. 30 mins Two-factor and Multi-factor authentication est. 30 mins 💡 After this training: The learner knows how to protect the account they use with a strong password and two-factor authentication. 👀 How to coordinate this training: 1. Watch the video or demonstrate logging into an account with 2FA 2. Discussion as a whole group or in a small group Do you know what 2FA (two-factor authentication) and MFA (multi-factor authentication) mean? Do you use 2FA or MFA to protect your accounts (like email, banking, or social media)? Why should we use 2FA or MFA when logging in? Additional task Decide on one service to check for how to set up a 2FA or MFA, such as a social media account, short message applications that are familiar to the learners. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about two factor authentication video language 🇬🇧 Link 🇬🇧 What is 2FA? A simplified guide for safer logins - Norton Material in Finnish Video 🇫🇮 Vahva tunnistautuminen Authenticator sovellus Suomenkielinen tekstitys (HUS Helsingin yliopistollinen sairaala) Plain Language Presentation Slide 🇫🇮 Monivaiheinen tunnistautuminen Page 8 (SelkoDigi opiskelumateriaalit) Simple Explanation Explain that 2FA = two checks (password + one more step). MFA = can be more than two checks (password + code + fingerprint, for example). Demonstration Tips 1. Show a real login example Log in to an account (e.g., Google, Facebook, or Microsoft) and show: Entering the password (first step). Receiving a code by SMS, authenticator app, or email (second step). Emphasize: Even if someone steals my password, they still need the code. 2. Demonstrate different factors You can show three main categories of factors: Something you know → password or PIN. Something you have → phone or security key. Something you are → fingerprint or face recognition. Tip: Write these three on a flipchart or slide while showing examples. 3. Role play with learners Ask one participant to pretend to “steal your password.” Then show that they still can’t log in without your phone to receive the code. This makes the benefit very clear. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Secure action est. 2 hour 💡 After this training: The learner is able to identify the most typical cyber and information security threats. The learner knows how to protect the devices they use with a strong passcode or other protective ways. The learner is able to recognise when information security has been breached and knows what to do. The learner knows how to protect devices and accounts with a strong password. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on choosing and using devices www.digiuptoolbox.com Protecting devices | ToolBox www.digiuptoolbox.com Safe and Strong Passwords | ToolBox www.digiuptoolbox.com Understanding information and cyber security | ToolBox Review exercise 1. Form a pair or a small group and discuss Share the questions, e.g. one task per group. In the more advanced groups, they can answer all the questions. Go through everyone's answers together at the end. Why should you use passwords? What makes a good password? What kind of passcodes are there on the phone? What types of digital scams are there? Materials needed: Computer💻 or Mobile phone 📲 Pen & Paper or Word processing software like Microsoft Word or Google Docs📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

☑️Review Exercise: Device settings and features est. 90 min 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can use the most common digital devices, their basic functions and adjust settings. The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: 1. Opening the computer Reserve time to open the devices and familiarize with them. Step by step, get familiar with the devices Let's go through the following in a guided and step-by-step manner: Opening your computer or mobile device. Let's get acquainted with the different storage locations and folders on the device. Let's check if the machine is connected to the network and to which network. Connect the computer to the network. Let's compare the functions of a computer and a mobile device. Lock your computer or mobile device. Shutting down your computer or mobile device. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about various devices Trainer Tips 💡 1. Opening your computer or mobile device Tip: Show the power button on both a laptop/desktop and a mobile device. Let participants try themselves, even if it takes a few attempts. Encourage: “It’s okay if it doesn’t work on the first try—this is how we learn.” Variation: If devices differ, ask participants to describe where their own power button is. 2. Getting acquainted with storage locations and folders Tip: Use analogies—compare folders to physical file cabinets and documents to papers inside them. Visuals: Demonstrate how icons (like “Documents” or “Pictures”) help organize information. Practice: Ask learners to create a new folder and name it. 3. Checking if the machine is connected to the network Tip: Show how to find the Wi-Fi icon (usually top-right on mobiles, bottom-right on computers). Support: Walk slowly through what different icons mean (connected, disconnected, limited). Engage: Have participants check their own devices and tell you what they see. 4. Connecting the computer to the network Tip: Demonstrate connecting to Wi-Fi, then ask participants to try step by step. Reminder: Mention that passwords are often case-sensitive. Encouragement: Normalize mistakes—if someone mistypes, remind them everyone does this. 5. Comparing functions of a computer and a mobile device Tip: Use a chart (big screen vs small screen, mouse vs touchscreen, multitasking, portability). Interactive: Ask participants to share what they prefer about each. Bridge: Highlight similarities (both can browse, send email, connect to Wi-Fi). 6. Locking your computer or mobile device Tip: Demonstrate both quick methods (Windows: Win + L, Mac: Control + Command + Q, mobiles: side button). Explain: Locking is like closing the front door—it keeps your information safe. Practice: Have participants try locking and unlocking. 7. Shutting down the computer or mobile device Tip: Differentiate between sleep, restart, and shut down. Use simple language. Show: On mobiles, press and hold power button; on computers, use the start menu/Apple menu. Closing ritual: End the session by having everyone shut down their devices together. Notes ❗ It is perfectly okay to skip some steps or adapt the sequence depending on the learners’ pace. Focus on building confidence and moving at a speed that matches their learning style. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: Watch the video or explain the concept of cloud and cloud services Watch an introductory video or give a simple explanation. You can use the tips from the "Explaining Cloud Concepts" section below, as well as demonstration tips, to explain the concept of cloud services. Discussion as a whole group or in a small group Let's discuss together Name an app you use across devices (phone + computer)? Which of your daily tasks already depend on cloud services (messaging, photos, maps)? What benefits do you notice? Such as access anywhere, sharing, and backup? Where do you save your images and files, on your computer only or also online? Additional exercise: Explore Cloud Storage Guide learners to: Sign in to Google Drive / OneDrive. Locate uploaded files and folders. Create a new folder (e.g., “My Work” or “Photos”). Move a file into the folder. Materials needed: Computer 💻 Mobile phone 📲 Basics of Cloud Services est. 60 min 💡 After this training: The learner can understand the concept of the cloud. The learner can identify different types of cloud services they use or that exist. ✨ Digital skills training about cloud services video language 🇬🇧 video language 🇫🇮 Tietokone tutuksi #6 Resurssienhallinta ja pilvipalvelut Explaining Cloud Concepts Explanation tips 💡 A cloud service is something you use over the internet: Email, maps, photo backup, video meetings, documents, storage. Local vs. Cloud Storage: Local = files live only on your device (like papers in a drawer at home). Cloud = files live on the internet (like renting a storage unit you can open anywhere). Use examples: Gmail, Google Drive, iCloud, OneDrive, Dropbox. Question examples: Is this cloud or local? A photo saved only to ‘Downloads’ on your laptop ❌ (Local) A document opened in Google Docs ✅ (Cloud) A video streamed on YouTube ✅ (Cloud) Demonstration tips 💡 Cloud Storage: Step-by-step flow Accessing the Cloud Open Google Drive or OneDrive in a browser. Sign in and explain it’s your “online storage space.” Ask: “What would you want to keep safe here — documents? photos?” Uploading a File Upload a sample image or document. Point out that it’s now stored in the cloud, not just on this device. Accessing from Another Device Open the same cloud account on a phone or another computer. Show the file already there — no cable or transfer needed! Creating and Sharing a Document Open Google Docs or Word Online. Type “Hello from the Cloud!” Click Share , enter another email, and show sharing options. Real-Time Sync Demo Open the same doc on two devices. Make edits on one device and watch them sync live. Email: Step-by-Step Flow 📩 Open Web Email Open a browser and go to Gmail.com or Outlook.com . Explain: “You don’t need an app. This email lives on the internet (in the cloud). You can access it anywhere.” Sign In Log into a demo account or your own (if comfortable). Ask learners: “Can you access your email from your phone too? That’s cloud access.” Check Inbox and Compose Show inbox — highlight how it shows the same emails no matter the device. Click Compose , write a simple email (e.g., “Hello from the cloud!”), and send or save it. Access on Another Device Open the same email account on a phone or another laptop. Show the draft or sent message in the relevant folder. Explain Key Concepts Cloud Email = Email stored and managed on internet servers, not just your device. Syncs across devices instantly. Back up 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Online Safety & Digital Rights The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Digital wellbeing est. 45 mins Start Now Netiquette est. 60 mins Start Now How to protect devices est. 30 mins Start Now How to create safe and strong passwords est. 45 mins Start Now Two-factor and Multi-factor authentication est. 30 mins Start Now Understanding information and cyber security est. 45 mins Start Now How to find reliable online resources est. 45 mins Start Now What is copyright? est. 30 mins Start Now General Data Protection Regulation (GDPR) est. 30 mins Start Now