Open Badge Path: Choosing and using devices est. 3 hours 💡 After this training: The learner can use the most common digital devices, their basic functions, and adjust settings. The learner can identify and select a device (e.g. computer, tablet, phone) according to its intended use. The learner is equipped with the skills to use a mobile device. The learner will be able to check whether they are connected to a wireless or wired network. The learner can identify and select the appropriate device (e.g. computer, tablet, phone). 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Training materials related to the Open Badge on choosing and using devices www.digiuptoolbox.com Best uses of mobile devices and computers | ToolBox www.digiuptoolbox.com Get acquainted with different devices | ToolBox www.digiuptoolbox.com Using and customizing mobile device features | ToolBox www.digiuptoolbox.com Which network are you connected to? | ToolBox Review exercise 1. Form a small group and distribute the questions Distribute the questions so that, for example, each group gets one question. In more advanced groups, you can assign multiple questions per group. Go through all the answers together. Questions What is a computer better suited for? List 3 things. What is a mobile device better suited for? List 3 things. Why might a computer not be working? List 3 possible reasons. Where can you find a wireless network? A. On a computer? B. On a mobile device? How can you connect to a wireless network? A. On a computer? B. On a mobile device? Materials needed: Computer 💻 Mobile phone 📲 Pen & Sticky notes or paper 📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

Netiquette est. 60 mins Netiquette est. 60 mins 💡 After this training: The learner knows about online etiquette (netiquette). 👀 How to coordinate this training: 1. Watch the video together Discussion in a whole group, in a pair or in a small group After the video, let's discuss together: What do you think are good online manners? What things should you take into account when using the internet? What can't be published without permission? What kind of messages about another person are not allowed to be published? How should you participate in an online discussion? What should be done and what should not be done? Have you encountered bullying online? Or seen it? Materials needed: Pen & Paper 🖌️ Computer 💻 ✨ Digital skills training about netiquette Video language 🇬🇧 Material in Finnish Video 🇫🇮 Netiketti (Osuvat Taidot) Plain Language Material 🇫🇮 Nettietiketti Internetin käyttäytymissäännöt selkokielellä (Petri Ilmonen / Oppimateriaalikeskus Opike) Open Badge: Responsible action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Sending a PDF attachment by email est. 45 min 💡 After this training: The learner knows how to send a file as an email attachment. The learner is able to convert a file into PDF format. 👀 How to coordinate this training: 1. Go through various ways If needed, explain what a PDF file is and when this format can be used and is good to use. 2. Exercise Option 1: Convert a Word processing file like Microsoft Word or Google Docs to PDF and attach it to an email message. Option 2: Scan a document with the phone and turn it into a PDF. Scan documents with your phone. Let's try it together: Google Drive application , Microsoft Lens application , iPhone's Notes application .. Save the documents on your phone. 3. Exercise continues Send an email to the trainer with an attachment. Make sure the document doesn't include any sensitive or personal information. Materials needed: Mobile phone 📲 Computer 💻 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about creating and sending PDF files video language 🇬🇧 video language 🇬🇧 Link 🇫🇮 Näin skannaat kuitit ja tärkeät paperit talteen puhelimella (Yle DigiTreenit) Demonstration Tips Option 1: Convert a Word File (Word/Google Docs) to PDF & Email Demonstration Steps: Open the document in Microsoft Word or Google Docs. Show them the menu bar. Select “Save as PDF” (Word: File → Save As → PDF ; Google Docs: File → Download → PDF ). Demonstrate clicking and saving the file. Locate the saved PDF on your computer or Google Drive. Point out the .pdf file extension. Open email (e.g., Gmail, Outlook). Start a new message Click “Attach file” (paperclip icon) . Select the PDF you just saved. Send the email with the PDF attached. Trainer Tip: Send it to yourself first and show participants how it appears in your inbox. Option 2: Scan a document with a phone Preparation: Have a simple one-page document ready (e.g., flyer, form, or handwritten note). Demonstration Apps: Google Drive (Android/iPhone) Microsoft Lens (Android/iPhone) Notes app (iPhone) Demonstration Steps: Open the app (show participants where to find it on the phone). Example: In Google Drive, tap the “+” button → Scan . Point the camera at the paper and take a picture. Show how the app automatically crops and adjusts the image. Save as PDF in the app. Google Drive: Saves directly to your Drive. Microsoft Lens: Choose “PDF” and save. iPhone Notes: Tap “Save” → Share → Save to Files as PDF. Locate the PDF file on your phone. Demonstrate where it’s stored (Drive, Files app, etc.). Optional: Show how to attach it to an email or WhatsApp message. Trainer tip : Let participants practice scanning their own paper during the session. Save & share Save the document on the phone (in Files app, Drive, or OneDrive). Explain why it’s important to remember where it’s saved. Show sharing options : Email, WhatsApp, Google Drive link. Demonstrate pressing “Share” → choosing an app.

General Data Protection Regulation (GDPR) est. 30 mins General Data Protection Regulation (GDPR) est. 30 mins 💡 After this training: The learner is able to identify their rights and responsibilities in disclosing their own data to online services. 👀 How to coordinate this training: 1. Watch the video together or explain about GDPR using the website. Check which agency or authority is responsible for data protection in your country and read about what kind of rights citizens have. Choose one website that is commonly used and check the privacy policy, and discuss how your data is processed and protected. 2. Discussion as a whole group or in a small group Together, go through what the GDPR regulation is and what rights it gives to citizens. Have you ever read the full privacy policy before clicking “I Agree”? Why or why not? When using apps (e.g., social media, fitness tracking, banking), what kinds of data do they collect about you, and how do you feel about it? Have you ever refused to give consent? What happened? Can you think of a time when you regretted giving your personal data? In what kind of situations do you give consent to the use of your personal data? Think about your personal and work life situations. e.g. online shopping, newsletter subscription. Materials needed: Computer 💻 ✨ Digital skills training about General Data Protection Regulation (GDPR) video language 🇬🇧 Key concepts to explain 🧾 GDPR (General Data Protection Regulation) What it is: A law that protects personal data and privacy in the European Union. Why it matters: It gives people the right to control how their data is used by businesses, governments, and organizations. Trainer tip: Use analogies like "Your personal information is like your house. GDPR gives you locks on your doors and says who can enter." Personal Data 👤 What it is: Any information that can be used to identify you—name, email, photo, phone number, ID number, location, etc. Examples: Your email on a newsletter list, your address when ordering online. Consent ✅ What it means: You must give clear permission for your personal data to be collected or used. Trainer tip: Ask: “Have you ever clicked ‘I agree’ online without reading?” This is often how consent is given online. Data Processing What it means: Any action done to your data—collecting, storing, using, sharing. Example: A website saves your email to send you a receipt or future offers. Privacy Policy What it is: A document on most websites that explains how they collect, use, and protect your data. Where to find it: Usually at the bottom of the homepage under "Privacy Policy." Trainer tip: Show a live website and scroll to the footer to find the link. Data Protection Authority What it is: A national office that makes sure organizations follow data protection laws. Examples: Finland: Tietosuojavaltuutetun toimisto Estonia: Protection of personal data and privacy , Avaleht | Andmekaitse Inspektsioon Trainer task: Help learners find their country's authority and what it says about citizens’ rights. Citizen Rights under GDPR Right to access: You can ask what data an organization has about you. Right to correction: You can fix incorrect data. Right to deletion ("right to be forgotten"): You can ask for your data to be erased. Right to data portability: You can get a copy of your data. Right to object: You can say no to data being used for marketing or profiling. Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Discussion in a group Discussion: Do you use any instant messaging apps like WhatsApp, Viber, Messenger, or Telegram a lot? What kind of communication do you use it for? Do you like using instant messaging services? Extra discussion regarding privacy and safety Who can see your instant messaging application's profile photo and last seen? Do you know how to change that? What would you do if you got a message from a stranger? Would you reply or block them? Do you know how to block or report someone on the application? Why might this be useful? Is it safe to share your address or bank details on instant messaging apps? What kind of information should you not share? Have you heard of "scam" or "fake" messages? What should you do if a message looks suspicious? Materials needed: Computer 💻 Mobile phone 📲 Instant Messaging Apps est. 60 min 💡 After this training: The learner gains the courage to use applications. ✨ Digital skills training about instant messaging apps WhatsApp Video language 🇬🇧 Material in Finnish Video 🇫🇮 Ota Whatsapp tehokäyttöön (Yle Digitreenit) Demonstration Tips 💡 Open a chat and send a text message Record and send a voice note Share a photo or video from the gallery Create a group and explain its purpose Make a voice or video call Adjust privacy settings (e.g. last seen, profile photo) Use a second phone or demo account to simulate two-way communication, if possible Encourage learners to try sending each other a message or photo 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Watch the video together or independently 2. Discussion with supporting questions in a group or pair Starter Questions: Which of the AI examples in the video have you used before? Can you find 3 apps on your phone that probably use AI? Were you surprised that AI is used in so many places? Do you feel more curious or more nervous about AI after this video? Can you think of a task in your daily life that AI might help with? Questions for Deeper Engagement: Would you trust AI to help you make a big decision? Why or why not? What is one way AI might make life easier for you? Is there a type of AI use that you find uncomfortable or strange? Demonstrate examples or ask learners to test out tools in a group Check the list of examples you can try to demonstrate, or give these as a task for each group. Materials needed: Computer 💻 What is Artificial Intelligence (AI)? est. 45 min 💡 After this training: The learner is able to understand the basics of AI. The learner can identify where AI is used in daily life. ✨ Digital skills training about AI basics video language 🇬🇧 video language 🇫🇮 Materials in Finnish 🇫🇮 Tutustu tekoälyyn, Thinglink ( Enter ry, Erilaisten oppijoiden liitto, Moniheli ry, SeniorSurf, Suomen eKlubitalot ry, VALLI ry ja Vanhustyön keskusliitto.) Video, Tekoälylukutaito (Erilaisten oppijoiden liitto) Video, Tekoälyohjelmia (Erilaisten oppijoiden liitto) WordWall matching game, Mitä voimme tehdä tekoälyn avulla? Materials in English 🇬🇧 WordWall matching game, What can we do with AI PDF Guide Teaching responsible use of AI (Google) Explore Artificial Intelligence, One page guide on this website Tips for discussions: Where Do We See AI in Everyday Life? 📱 Examples: Your phone suggests words as you type You get movie or music recommendations You talk to Siri, Google Assistant You use Google Maps or Waze You translate languages on the web Instagram or TikTok shows you what you like You unlock your phone with face recognition Demonstration examples 💬 Use ChatGPT or Gemini (Text AI) Task: “What are three cheap and healthy recipes I can cook this week?”→ Observe the reply. Was it helpful? Would you ask more? I’m going to a job interview. Can you help me prepare?”→ Observe the reply. Was it helpful? Would you ask more? 2. Try a Text-to-Image Tool Use any tools you are familiar with or tools like Pixlr AI Generator or Bing Image Creator. Task: Type: “A woman working on a laptop in a cozy café in winter.”→ Discuss: Does it match your imagination? What else would you try? Ask learners to suggest a few words and see what kind of image would be generated. → Discuss: Does it match your imagination? Describe what you see in the current moment and type that description. → Discuss: Does it match your imagination? What else would you try? Example outputs from ChatGPT 3. Use Voice Input with Google Assistant or Siri Task: Say: “Remind me to drink water in 10 minutes”→ Discuss: Was this easier than typing? Say: "Can you set a timer for 30 seconds?"→ Discuss: Was this easier than typing? What else would you ask? Resources and tips for deeper engagements video language 🇬🇧 Benefits Saves time (e.g., writing help, navigation, voice-to-text) Improves accessibility (e.g., screen readers, translation) Helps in education, healthcare, and work Risks and Concerns Loss of privacy AI apps may collect personal information without you noticing. Example: A face filter app saves your photo and uses it later for advertising. How to prevent or check: Check the app’s permissions and only allow access that is necessary. Avoid uploading personal photos if you are unsure. Misuse of personal data Your data can be shared or sold to other companies. Example: An online shopping app saves what you search for and buy, and then uses this information to show you targeted ads or shares it with other companies. How to prevent or check: Review the app’s privacy settings, limit ad personalisation, and avoid signing in with social media accounts if it is not necessary. Data stored for a long time Once data is collected, it may stay online for years. Example: Old voice recordings from a smart assistant are kept on company servers. How to prevent or check: Review your account settings and delete old recordings or data when possible. Unfair treatment (AI bias) AI can make unfair decisions if it learns from biased data. Example from news: News reports have shown that some companies used AI tools to help with hiring, but these tools showed bias. The AI systems learned from past hiring data and started favouring certain genders, names, or backgrounds, while unfairly rejecting others. Fake images and videos AI can create images or videos that look real but are not. Example: A fake photo showing a public figure doing something they never did. How to prevent or check: Check trusted news sources and look for the same information on more than one website. Fake voices AI can copy someone’s voice to trick others. Example: A scam call sounds like a family member asking for money. How to prevent or check: Hang up and call the person directly using a number you already know. Spreading false information Fake AI content can confuse or mislead people. Example: A fake video shared on social media causes panic or anger. How to prevent or check: Do not share the content immediately and verify it with reliable sources first. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Searching and evaluating information est. 3 hour 45 min 💡 After this training: The learner knows how to take a screenshot on their own device. The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). The learner is able to assess the reliability of digital content. The learner is able to identify how copyrights are related to information and information sharing. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Training materials related to the Open Badge on searching and evaluating information www.digiuptoolbox.com Different web browsers and search engines | ToolBox www.digiuptoolbox.com How to find reliable online resources | ToolBox www.digiuptoolbox.com ☑️Exercise: How to Search for Information Online | ToolBox www.digiuptoolbox.com How to take a screenshot | ToolBox Review exercise 1. Exercise Divide the questions, for example, one task per group. In more advanced groups, they can answer all the questions 2. Discussion questions and check everyone's answers together. Tasks from search engines: What search engines are there? What are the different search filters I can use? Tasks for searching for information: What do you remember about searching for information with search engines? How do you know that the information you are looking for is reliable? Materials needed: Computer 💻 Mobile phone 📲 Pen & Sticky notes or paper 📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

Getting to know and use AI est. 90 - 120 min 💡 After this training: The learner is able to understand the basics of artificial intelligence The learner is able to explain how artificial intelligence can be used in personal and professional life. 👀 How to coordinate this training: You can plan a training session based on the suggested content below. You can provide training by following the list in order or selecting and choosing relevant parts. ✨ Training path on AI www.digiuptoolbox.com What is Artificial Intelligence (AI)? | ToolBox www.digiuptoolbox.com Effective use of chat-based AI tools | ToolBox

How to find reliable online resources est. 45 mins How to find reliable online resources est. 45 mins 💡 After this training: The learner is able to assess the reliability of digital content. The learner is able to identify how copyrights are related to information and information sharing. 👀 How to coordinate this training: 1. Demonstrate and explain Use the tips below for demonstrating and explaining how to search for an image online that is reliable and copyright-free. 2. Discussion Discuss in a group or write your answers on paper, in an email message or a Word file. Save the file to your computer or to a cloud service (e.g. Google Drive and OneDrive). Why can't you always trust the information you find on the internet? What kind of information do you check before clicking after searching on a browser? How can you make sure a video you found online is reliable? Why can't you copy an image from the internet to your own post/ social media? Materials needed: Pen & Paper or Word Processing Software 🖌️ Computer 💻 ✨ Digital skills training about copyright and reliability Materials and resources in English🇬🇧 Link with a checklist 🇬🇧 Evaluating Online Resources: The Complete Beginner's Guide Link with a checklist 🇬🇧 Be social media smart: Is seeing believing? - BBC Bitesize Link with a checklist 🇬🇧 Tips for spotting fake news online - BBC Bitesize Materials and resources in Finnish 🇫🇮 Video 🇫🇮 Tiedonhaku internetistä: tekijänoikeudet ja luotettavuus (Osuvat Taidot) Link with a checklist 🇫🇮 dentify reliable news - ask these 7 questions, Tunnista luotettava uutinen - kysy nämä 7 kysymystä (Yle) Link 🇫🇮 How to find freely usable images online, Näin löydät netistä vapaasti käytettäviä kuvia – Kuvat ja videot (Yle) Plain Language Presentation Slides 🇫🇮 Tiedonhaku, DelkoDigi-hanke (SelkoDigi - opiskelumateriaalit) Explanation tips 🧾 Not everything online is true and reliable Anyone can publish anything on the internet. There are both facts and opinions, and sometimes, false or misleading content. How to check if information is trustworthy What makes a source reliable: Is it a well-known organization or news site? Is there an author? Date? Is it written clearly and professionally? What to look for before clicking on search results Title: Is it related to your question? Website: Does the link come from a site you know or trust? Description: Does it explain what you expect to find? How to verify a video is reliable Check: Who posted it? What channel? Look: Does it have lots of strange comments or unclear facts? Ask: Can you find the same information on another trusted site? Why you can’t copy any image from the internet Most images are copyrighted, which means someone owns them. Even if it’s online, using it without permission (especially in public posts) can break rules. Step-by-step demonstration: How to look for reliable resources ✅ Step 1: Ask a Simple Research Question Example : “What's the weather forecast?” or “How can I apply for a passport?” Encourage learners to think of real-life questions they may want to look up. Step 2: Open a Search Engine (e.g. Google or Bing) Show how to: Use a clear, short phrase in the search bar. Avoid typing long questions like “I need help getting a passport.” Step 3: Scan the Search Results Carefully Teach learners to check three parts of each result: Title – Does it match what you’re looking for? Web address (URL) – Is it a trusted domain (e.g., .gov, .edu, country's shorten code like .fi, ee, dk, or major organizations)? Snippet/Preview – Does it explain what the page is about in a clear way? Tip: Skip links with titles like “You won’t believe this!” or unfamiliar names. Step 4: Click on a Reliable-Looking Link Choose a site to explore. Show the learners how to: Identify who made the website. Look for an “About us” or “Contact” page. Check the date of the article or post. Step 5: Compare with a Second Website Open another site with the same information. Possible questions to ask: Are the answers similar? Which site seems more professional or official? Is there anything suspicious (ads, popups, strange language)? Step 6: Explain Red Flags for Unreliable Content Poor design or spelling errors No author or contact info Extreme claims Lots of ads or pop-ups Comments disabled or very angry comments Step-by-step demonstration: Finding copyright-free images 📷 Step 1: Explain Why Copyright Matters Start with a short explanation: “Most images on the internet are owned by someone. If you copy them without permission, it can cause problems—even legal issues. But there are some images that are free to use, and we’ll learn how to find them.” Optional tip : Show an example of a copyrighted image vs. a copyright-free one. Step 2: Open Google Images Go to: https://images.google.com Instruct learners to type a simple search term . Example: “Sunset” or “Computer” Step 3: Use Tools to Filter Usage Rights After the results appear, click on the “Tools” button below the search bar. A new menu will appear below—click on “Usage rights” . Select “Creative Commons licenses” (or “Labeled for reuse”, depending on language settings). These images are safer to use in presentations or projects. Step 4: Click on an Image and Check the Source Click one image to open it. Then click “Visit” or “Go to page” to open the website where the image is hosted. Check if the website confirms that the image is free to use (some may still require credit to the author). Tip: If it’s not clear, do not use the image . Step 5: Show Trusted Free Image Websites (Optional) Introduce learners to safe sources with fully copyright-free images: https://pixabay.com https://unsplash.com https://www.pexels.com These sites are especially useful because: All images are free to use No need to check licenses for each one Easy to search in many languages Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

How to use word processing applications est. 90min 💡 After this training: The learner is able to choose and use word processing applications. The learner is able to create text documents in accordance with the standard. 👀 How to coordinate this training: 1. Demonstrate and explain Watch the video or you can demonstrate the word processing of your choice using the list of features. The videos and the list of features to go through for demonstrations help you plan how to explain them step-by-step. 2. Discussion questions and check everyone's answers together. Discuss the following topics together: Have you used a word processor before? What have you used it for? For what purpose can the word processor program be used? 3. Exercise Check the instructions below, or here is a short explanation. 1) Select one (1) word processing application and open a new document. 2) Create a text document in accordance with the model and instructions. 3) Save the text document on your device or cloud service. 4. Additional exercise Use a cloud service like Google Drive or OneDrive, make a folder and move the document to the folder. Share the document with the trainer. Watch the video on how to use Google Drive or Beginner's Guide to OneDrive for Windows demonstrate it on your computer. Materials needed: Computer 💻 Mobile phone 📲 Account for a word processing application ✨ Digital skills training about using word processing applications Microsoft Word Video language 🇬🇧 Materials in Finnish Video 🇫🇮 Word perusteet (Osuvat taidot) Video 🇫🇮 Word peruskäyttö (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Wordin perustoiminnot (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) as well as item 4 "asiakirjat" Plain language material 🇫🇮 Word-harjoitus (⁠SelkoDigi - opiskelumateriaalit) TWordWall Game 🇫🇮 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Materials in English WordWall Game 🇬🇧 Understanding the features of Microsoft Word, specifically on text formatting, Matching game Google Docs Video language 🇬🇧 WordWall 🇬🇧: Icon and functions: Choose, Drag and Drop List of features for demonstrations 📄 Basic Document Management New document Save & Save As Open existing document Basic Text Skills Typing and deleting text Selecting text Undo/Redo mistakes Core Formatting Changing font size and style Bold, italics, underline Aligning text (left, center) Organizing the Document Creating simple bullet points Renaming the file clearly Saving and Closing Saving progress during work Closing the document properly Instructions for the exercise 1. Choose a word processing application and open a new document. 2. To the document header, type your own name (First name Last name) and the document´s name (Exercise). Add both the page number and the current date to the header according to the model. 3. Type the rest of the text according to the model using the correct document layout. 4. Add a numbered list. Instead of the lines, type three (3) office applications that are suitable for work and study purposes. 5. To “In this exercise I am using the following application: __________________.” instead of the line, type the name of the word processing application you are using. 6. Choose, in your opinion, the most important office application and make it bold. 7. Save the document to your own device or to a cloud service. Task description for using and managing a word processing application (TIEKE) Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Two-factor and Multi-factor authentication est. 30 mins Two-factor and Multi-factor authentication est. 30 mins 💡 After this training: The learner knows how to protect the account they use with a strong password and two-factor authentication. 👀 How to coordinate this training: 1. Watch the video or demonstrate logging into an account with 2FA 2. Discussion as a whole group or in a small group Do you know what 2FA (two-factor authentication) and MFA (multi-factor authentication) mean? Do you use 2FA or MFA to protect your accounts (like email, banking, or social media)? Why should we use 2FA or MFA when logging in? Additional task Decide on one service to check for how to set up a 2FA or MFA, such as a social media account, short message applications that are familiar to the learners. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about two factor authentication video language 🇬🇧 Link 🇬🇧 What is 2FA? A simplified guide for safer logins - Norton Material in Finnish Video 🇫🇮 Vahva tunnistautuminen Authenticator sovellus Suomenkielinen tekstitys (HUS Helsingin yliopistollinen sairaala) Plain Language Presentation Slide 🇫🇮 Monivaiheinen tunnistautuminen Page 8 (SelkoDigi opiskelumateriaalit) Simple Explanation Explain that 2FA = two checks (password + one more step). MFA = can be more than two checks (password + code + fingerprint, for example). Demonstration Tips 1. Show a real login example Log in to an account (e.g., Google, Facebook, or Microsoft) and show: Entering the password (first step). Receiving a code by SMS, authenticator app, or email (second step). Emphasize: Even if someone steals my password, they still need the code. 2. Demonstrate different factors You can show three main categories of factors: Something you know → password or PIN. Something you have → phone or security key. Something you are → fingerprint or face recognition. Tip: Write these three on a flipchart or slide while showing examples. 3. Role play with learners Ask one participant to pretend to “steal your password.” Then show that they still can’t log in without your phone to receive the code. This makes the benefit very clear. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Best uses of mobile devices and computers est. 90 min 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). 👀 How to coordinate this training: Getting familiar with the topic as a whole group Begin by asking: “What do you usually use your phone for? What about a computer?” You can also share your examples from their work, study, or family life to make it relevant. You could also show the same task (e.g., sending an email, applying for a job, Google Maps or mobile applications that are available as a browser version) on both devices. Depending on the learners' engagement and skill level, you can go directly to step 2 or continue the discussion as a whole group. Discussion in a pair or a small group Discuss and list three things that are easier on a mobile device and three things that are easier on a computer. Write down the options on the sticky notes. Discussion as a whole group Go through the groups' discussion results. Categorise the sticky notes into similar answers, e.g. on the wall, flipboard. Materials needed: Pen & Sticky notes 🖌️ Whiteboard / Flipboard or online tool like Flinga 📋 ✨ Digital skills training about the best use of a mobile device and a computer Examples of what's easier to do on a mobile device or a computer Easier on a Mobile Device (Smartphone or Tablet) 📲 Task Why It's Easier Taking and sharing photos or videos Built-in camera, instant sharing via apps like WhatsApp, Instagram, or email Using messaging and calling apps Apps like WhatsApp, Signal, Telegram, and Viber are optimized for mobile use Using GPS and navigation Real-time location via Google Maps especially for public transport Checking notifications quickly Push notifications make it easy to stay updated with messages, reminders, or app alerts Using mobile banking or payment apps Easy access to services like MobilePay, or online banking apps Voice input and voice assistants Speak instead of type using Google Assistant, Siri, or voice-to-text Taking photos of documents for online forms Snap and upload documents directly to public e-service, cloud services through app or browser Using apps with QR codes or barcodes Mobile is ideal for scanning QR codes (tickets, invoices, authentications) Easier on a Computer (Laptop or Desktop) 💻 Task Why It's Easier Typing long documents or emails Full-size keyboard and screen make writing CVs, cover letters, or long emails easier Filling out complex online forms Easier to read and navigate long or multi-page forms for public e-services Managing and organizing files Use folders, drag & drop, and desktop apps for better file control Using multiple tabs/windows at once Ideal for research, comparing jobs, prices, or having Zoom + notes side-by-side Participating in webinars or job interviews Stable setup for Zoom, Teams, Meet – better video/audio and screen sharing Creating or editing documents Better tools for formatting in Word, PowerPoint, Google Docs, Canva, etc. Accessing full website features Some websites (e.g., for applying for jobs or government services) work better on desktop Printing and scanning Easier to connect to printers/scanners and manage print settings Material in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions