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Everyday digital services in Estonia est. 45 min 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. 👀 How to coordinate this training: Discussion Let's discuss together about electronic identification: What is electronic identification? Where have learners encountered it, and do they know how to do it? Why is it needed? Discuss together about different e-services and its use: Which of these services have you used before? What do you use them for? Is it easy to navigate the services? What kind of challenges do you have with using the e-services or mobile applications? 2. Emphasize privacy & safety These services often contain very personal information. No one is required to show their own data during class. Use practice examples, trainer’s demo accounts, or screenshots instead of real logins. Demonstrate and go through the main features Pick one service to explore as a group. A. Watch the Video First (5–10 min) Pause where needed to check understanding. B. Go Step-by-Step Together Open the service's front page or use the video to demonstrate. Show how to: Log in (e.g. Bank ID or Mobile ID) Find benefit applications Check messages Materials needed: Computer 💻 Mobile phone 📲 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about strong electronic identification and e-services E-services for citizens Eesti.ee Strong electronic identification Video language 🇬🇧 Video language 🇬🇧 Video playlist 🇬🇧 SK ID Solutions smart-ID and mobiil-ID Video language 🇪🇪 with English subtitle 🇬🇧 Video playlist 🇬🇧 SK ID Solutions Link with explanations 🇬🇧 Estonian ID card (Tallinn Migration Centre) Mobiil-ID (Tallinn Migration Centre) Smart-ID (Tallinn Migration Centre) Crisis Management - Olevalmis Video language 🇪🇪 with English subtitles 🇬🇧 Website link 🇬🇧🇪🇪 Be smart, be prepared - be ready for a crisis! - Olevalmis.ee Health Portal Video language 🇬🇧 Tax and Customs Board Video language 🇬🇧 Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge

👀 How to coordinate this training: 1. Explanation Go through why and when we need to resize the image. 2. Demonstrate Watch the video together or demonstrate how to resize an image using your own devices. 3. Exercise Each participant searches for a photo either online or from their own photos. The image from the network is first saved to your own device. Opening the image in an image editing program (e.g. Microsoft Photos tool) and minimising it. Instructions on how to reduce the size of the image together. Learners practice reducing the size of their own images on their own devices. Materials needed: Computer 💻 or Mobile phone 📲 How to reduce the file size of an image est. 45 min 💡 After this training: The learner knows how to change the file size of an image to a smaller size and understands why it is sometimes necessary. ✨ Digital skills training about resizing an image Windows 11 Video language 🇬🇧 iPhone Video language 🇬🇧 Tips💡 Why resizing an image is needed Practical use : Many online platforms (job portals, social media, applications) require smaller images for uploading. Storage : Large image files take up space on devices. Sharing : Smaller files are easier to send via email or messaging apps. Speed : Small images load faster in presentations or websites. Demonstration Tips for Trainers When showing learners how to resize images, keep these steps in mind: Start with a Live Example Open an image on your own device. Use a simple tool like Microsoft Photos , Preview (Mac) , or even Paint . Share your screen or use a projector so everyone can follow. Explain Two Methods of Making Images Smaller Resizing (dimensions) : Reducing the height and width (e.g., from 2000x1500 pixels to 800x600 pixels). Compressing (file size) : Keeping the same dimensions but reducing file size (useful for emailing). Demonstrate Step-by-Step (example in Microsoft Photos on Windows): Right-click the photo → Open with → Photos . Click the three dots (…) menu → Resize . Choose a preset (Small, Medium, Large) or Custom dimensions . Save the resized version. Practice Together Ask participants to open their chosen image. Guide them step by step. Encourage them to try different sizes and compare results. Show Before & After Compare original and resized images side by side. Highlight the change in file size (e.g., from 4MB to 500KB). Encourage Exploration Let learners try different tools if available on their devices. Mention online free tools (e.g., TinyPNG, ILoveIMG) but emphasise caution about privacy if using personal photos. Open Badge: Using and managing applications Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Responsible action est. 3 hour 15 min 💡 After this training: The learner is able to identify the effects of the use of digital devices and applications on health and well-being. The learner knows about online etiquette (netiquette). The learner is able to take copyright into account in the use and sharing of information. The learner is able to identify how copyrights are related to information and information sharing. The learner is able to create and edit presentation slides. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Digital wellbeing | ToolBox www.digiuptoolbox.com Netiquette | ToolBox www.digiuptoolbox.com What is Copyright? | ToolBox www.digiuptoolbox.com How to make presentation slides | ToolBox Review exercise 1. Form a pair or a small group and discuss For example, divide the questions into one task per group. In a more advanced group, they can answer all the questions. Go through everyone's answers together. 1. Digital well-being: How can the use of digital devices and applications negatively affect my well-being? How can the use of digital devices and applications improve my well-being? 2. Responsible actions: How do you act in accordance with good manners on social media? What can cyberbullying be like? Materials needed: Computer💻 or Mobile phone📲 Pen & Paper or Word processing software like Microsoft Word or Google Docs📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

👀 How to coordinate this training: 1. Discussion in a small group Let's discuss together: Tell us which applications you use regularly on your phone. Have you found a new application that has been really helpful? Each learner presents their favourite application to the group: Application name What do I use it for? Why do I like it? 2. Additional task You can present your favourite applications by using PowerPoint. You can add pictures or screenshots of the application to the presentation. For example: QR reader, PDF reader, online grocery stores, travel tickets, parcel pickup applications, etc. Materials needed: Mobile phone 📲 Useful applications for everyday life est. 30- 60 min 💡 After this training: The learner gains the courage to use applications. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: Watch the video together or independently Discussion as a whole group or in a small group Let's discuss together What search engine alternatives are there? Which search engine do you use? Do you use different ones on your phone and your computer? What kind of experiences have you had using them? What does privacy mean? How do I protect my privacy? Demonstration and exercise Select the search term. Enter the search term into different search engines and get acquainted with the results. Let's also try text and image search. You can go through the results and the learners' observations together. You can use demonstration tips below. Additional exercise Identify internet browsers on WordWall . Choose four answers out of 6 options. 🇫🇮 Tunnista Internet-selain (World Wall) Mater i als needed: Computer 💻 Mobile phone 📲 Different web browsers and search engines est. 60 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). The learner is able to assess the reliability of digital content. ✨ Digital skills training about searching for information on the internet video language 🇬🇧 video language 🇬🇧 Presentation Slides and Notes for Presentation 🇬🇧 Learn to use the internet (Digidel). The website is in Norwegian, make sure to use the automatic translation to change the website language. This is one of the introductory courses for those with tablets and smartphones. They must be able to connect to the internet and use it to follow some of the courses listed on the website. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Materials in Finnish 🇫🇮 Video 🇫🇮 Tiedonhaku internetistä: tekijänoikeudet ja luotettavuus (Osuvat Taidot) Link 🇫🇮 Viisi vinkkiä tehokkaampiin Google-hakuihin (Yle digitreenit) Plain language material 🇫🇮 Tervetuloa digitaloon! Plain language material 🇫🇮 Tiedonhaku ja selain (SelkoDigi - opiskelumateriaalit) Vocabulary Game on Wordwall 🇫🇮 Tiedon haku - mitä sanat tartkoittavat? (SelkoDigi - opiskelumateriaalit) Course with questions 🇫🇮 Digitreenien peruskurssi: Tiedonhaku (Yle Oppiminen) Materials in English 🇬🇧 WordWall matching game, Web browser or Search engines? Demonstration tips: How to do a search 🔎 Step 1. Open the browser Click on the browser icon (e.g., Chrome, Firefox, Edge, or Safari). A web browser helps us open websites and access information online. We use it to visit different pages on the internet. Step 2. Show the top bar Point to the long bar at the top: web address, search bar settings, etc. The top bar is where we type what we want to find. It works like a search box that takes us to information or websites. Step 3. Understand a Typical Website Layout Show a simple website (e.g., your organisation's website, a news site, Wikipedia). Websites usually follow a similar layout. Recognising the parts below makes it easier to find information. Point out: Header (top part, often has the website name/logo and main menu) Navigation menu (buttons or links to different sections, usually at the top or side) Main content (the middle area with the main text, pictures, or video) Footer (bottom part with extra links, contact info, or copyright) Step 4. Type a search Slowly type a simple example like: how to write a CV. Type a word, phrase, or question about what you want to learn. The search bar helps you explore topics and find answers. Step 5. View search results Point to the list of links that appear. Each line in the list is a link to a website with more information. The top results usually match the topic you searched for. Step 6. Open a result Click on one of the blue links (avoid ads at the top). Clicking a link opens the full page about your topic. You can read, watch, or explore more details on that page. Step 7. Go back to results Click the back arrow (←) at the top left of the browser. Use the back arrow to return to the search results. Try another link if you want different information. Step 8. Do an image search After a regular search, point to the menu under the search bar (e.g., “All – Images – Videos – News”). Click “Images” and show the picture results.Hover or tap on a picture to see a larger version. Click on the image to visit the website where it came from. Image search helps when you prefer pictures instead of reading text. It’s useful for recognising objects, getting ideas, or checking what something looks like. Remember to check the website the picture comes from before trusting it. You can find more information and training materials about copyright: What is Copyright? | ToolBox Optional: Voice search Point out the microphone icon if available. Optional: Private browsing Open a new private or “incognito” window and show how to recognise it (often has a dark theme or special icon). Private browsing does not save your search history, cookies, or logins. It’s useful when using shared or public computers. It keeps your activity private on the device but not completely anonymous online Step 9. Try a group search Let's search together! Use their idea to repeat the steps, and try an image search. Briefly show alternative search engines: Google, Bing, DuckDuckGo, Yahoo, etc. Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Choosing and using devices est. 3 hours 💡 After this training: The learner can use the most common digital devices, their basic functions, and adjust settings. The learner can identify and select a device (e.g. computer, tablet, phone) according to its intended use. The learner is equipped with the skills to use a mobile device. The learner will be able to check whether they are connected to a wireless or wired network. The learner can identify and select the appropriate device (e.g. computer, tablet, phone). 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Training materials related to the Open Badge on choosing and using devices www.digiuptoolbox.com Best uses of mobile devices and computers | ToolBox www.digiuptoolbox.com Get acquainted with different devices | ToolBox www.digiuptoolbox.com Using and customizing mobile device features | ToolBox www.digiuptoolbox.com Which network are you connected to? | ToolBox Review exercise 1. Form a small group and distribute the questions Distribute the questions so that, for example, each group gets one question. In more advanced groups, you can assign multiple questions per group. Go through all the answers together. Questions What is a computer better suited for? List 3 things. What is a mobile device better suited for? List 3 things. Why might a computer not be working? List 3 possible reasons. Where can you find a wireless network? A. On a computer? B. On a mobile device? How can you connect to a wireless network? A. On a computer? B. On a mobile device? Materials needed: Computer 💻 Mobile phone 📲 Pen & Sticky notes or paper 📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

👀 How to coordinate this training: 1. Explain the exercise Start by going through one question together with the group. Demonstrate how to search for information using a web search engine. Point out that some search engines provide AI-generated summaries at the top of results. Take a moment to explain what these AI summaries are: What kind of information they show How they are generated Why they might be helpful Then, guide participants on how to evaluate the reliability of the summaries: Does the summary link to trustworthy sources? Are multiple sources saying the same thing? Can the information be verified by visiting the actual pages? Once the group understands how to check reliability, participants can complete the retrieval exercise individually or in small groups, depending on what suits your session best. Discussions In small groups or as a whole group, find the answers to the following questions Name two search filters that help narrow down your search. Does using uppercase or lowercase letters affect the search results? How can you verify that the information you found is reliable? 3. Extra task Find out what reverse image search is and test how it works (on desktop and mobile). Search for information, pictures and videos on a topic of your choice. Explain how to reverse image search, for watch a video together such as How To Reverse Image Search (Google) Compile the answers into a word processing document and send it as an email attachment to the trainer. Search for information, pictures and videos on a topic of your choice. Materials needed: Computer 💻 Mobile phone 📲 ☑️Exercise: How to Search for Information Online est. 90 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). ✨ Digital skills training about searching information online TASK 1: Information Search Questions 📌 Word Search (Online / Library / Other Resources) How much does a monthly public transportation ticket cost in your city? Answer: What is the official website of the immigration authority in your country? Answer: How long does it take to fly directly from the capital city of your country to London? Answer: What time does the sun set today in your city? Answer: What organization provides employment services in your city/country? Answer: In what year was your local library established? Answer: Additional question: Find an interesting upcoming event in your residential area Find a hobby class for you or your family members TASK 2: Image Search 📌 Search for pictures of the following and attach them to this document: A valid residence permit card or document used in your country A typical apartment building in your country’s city or town A national parliament house TASK 3: Video Search 📌 Find a video that explains or shows the following (link the video as your answer): What makes a good password (cybersecurity basics). Link: Tips for preparing for a job interview in the country where you live. Link: An introduction to Open Badges (skills badges) or digital credentials used in the country where you live. Link: An introduction to workers’ rights or employment contracts in the country where you live. Link: You can find the same list from the Google Doc, click the button. Google Doc Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Explain and demonstrate or watch the video Basic functions of the application: To translate a text into another language For example, to translate a Finnish text into your native language Applications like Google Translate, Deep L, and Microsoft Translator can be downloaded to your phone from the App Store or Google Play. You can also use them with a web browser. 2. Discussion Discuss the following topics together: Have you used the application before? Do you use other applications for translations? How does translation work? Go through the features of translating via text, audio, websites and camera functions. 3. Exercise Download the app if learners do not have one. They can also use any translation application that learners would like to use. Materials needed: Computer 💻 Mobile phone 📲 Some sentences or links for demonstration Translation Apps est. 30 min 💡 After this training: The learner will know how to use automatic translation apps. ✨ Digital skills training about Google Translation Apps Google Translate Video language 🇫🇮 Video language 🇬🇧 Step-by-Step Demonstration Guide 1. Introduce the apps Describe Google Translate, DeepL, and Microsoft Translator. Show where to find and install them via App Store or Google Play. 2. Demonstrate installation Walk through downloading an app on a phone or opening a site in a browser. 3. Translate written text Choose “From: language of your choice” and “To: Your Native Language.” Paste or type a sentence. Listen to the translated version 4. Demonstrate website translation (via Google Translate) Open Google Translate Paste a website URL (e.g., https://yle.fi ) into the left box Select the target language Click the translated link on the right — it opens the full website in the chosen language 5. Translate entire webpage directly in the browser Open a webpage in a browser like Google Chrome Right-click anywhere on the page Select “Translate to [Language]” from the menu The whole page will automatically be translated You can also click the Google Translate icon in the address bar if it appears This method is very useful for quick browsing in your preferred language 6. Optional features Demonstrate speaking, handwriting, or camera input in mobile apps Try translating a restaurant menu, sign, or document using the camera 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Getting familiar with computers est. 2 -3 hours 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can identify and name the parts of a computer. The learner can use the most common digital devices, their basic functions, and adjust settings. The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: You can plan a training session based on the suggested content below. You can provide training by following the list in order or selecting and choosing relevant parts. ✨ Training materials on getting started with computers www.digiuptoolbox.com Get acquainted with different devices | ToolBox www.digiuptoolbox.com Get to know the vocabulary and basic functions of a computer | ToolBox www.digiuptoolbox.com Which network are you connected to? | ToolBox

Coming spring 2026

Open Badge Path: Using and managing applications est. 4 hour 💡 After this training: The learner will gain the skills to use a mobile device. The learner knows how to choose and use spreadsheet applications. The learner is able to make spreadsheets and use calculation formulas in calculating data. The learner is able to choose and use word processing applications. The learner is able to create text documents in accordance with the standard. The learner knows how to change the file size of an image to a smaller size and understands why it is sometimes necessary. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Converting documents into digital format | ToolBox www.digiuptoolbox.com How to use spreadsheet applications | ToolBox www.digiuptoolbox.com How to use word processing applications | ToolBox www.digiuptoolbox.com How to reduce the file size of an image | ToolBox Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)