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Using and customizing mobile device features

est. 30 min

 💡 After this training: 

  • The learner is equipped with the skills to use a mobile device. 

👀 How to coordinate this training:


1. Discussion

Discuss how learners use their mobile devices and how to make the most of the features.


Discussion questions:

  • What kind of things do you do on your phone?

  • Can you use and edit the top menu?

  • Can you edit the wallpaper?

  • Do you know how to update the software?

  • Do you know how to download and uninstall an application?

  • Do you know how to use an electronic calendar?

  • Do you know how to back up pictures, contacts, WhatsApp conversations, etc. from your phone?

  • Do you know how to reset your phone to factory settings?

  • When do you need to do this?

2. Check each question together

Depending on the learners' skill level and knowledge, you can take your time to go through each step together and check if they are able to do each action or some of the actions that are important for them.

Materials needed:

Mobile phone 📲



✨ Digital skills training about mobile devices



Using Mobile Devices 📱 : Step-by-Step Guide for Trainers


Tips for Leading Discussion Questions

  • What kind of things do you do on your phone?

→ Discuss common uses: calls, messaging, photos, social media, banking, etc.


  • Can you use and edit the top menu (quick settings)?

→ Show how to swipe down and access toggles (Wi-Fi, Bluetooth, torch).

→ Guide them to rearrange or add icons.


  • Can you edit the wallpaper?

→ Demonstrate changing wallpaper via gallery or settings.


  • Do you know how to update the software?

→ Walk through checking for system updates.

→ Explain benefits: better security and features.


  • Do you know how to download and uninstall an app?

→ Open app store, search, download, and uninstall examples.

→ Discuss when to uninstall apps to save space.


  • Do you know how to use the electronic calendar?

→ Add an event, set a reminder, explore repeating events.

→ Show syncing with Google/Apple accounts.


  • Do you know how to back up your data (photos, contacts, WhatsApp)?

→ Explain cloud backups (Google Drive/iCloud).

→ Demonstrate backing up and restoring key data.


  • Do you know how to reset your phone to factory settings?

→ Show location in settings.

→ Remind them this erases all data, so don't forget to back up their data.


  • When should you reset your phone?

→ If selling it, experiencing major issues, or starting fresh.

Trainer Tips

  • Take your time with each topic.

  • Check in regularly to see if learners can perform the actions.

  • Adapt the pace based on individual knowledge and comfort.

  • Focus on the most relevant actions for each learner’s needs.


video language 🇬🇧


In this course, you learn how to download apps. Participants must have the knowledge from Learn to Use a Tablet to be able to get started with this. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic.


Material in Finnish

Open Badge: Choosing and using devices

Discover how to use this training material together with other themes to help learners earn the Open Badge.

Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below.



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