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Online Safety & Digital Rights The original language of these training materials is English, and they have been automatically translated into other languages using AI tools. If you notice any issues, please contact us. Digital wellbeing est. 45 mins Start Now Netiquette est. 60 mins Start Now How to protect devices est. 30 mins Start Now How to create safe and strong passwords est. 45 mins Start Now Two-factor and Multi-factor authentication est. 30 mins Start Now Understanding information and cyber security est. 45 mins Start Now How to find reliable online resources est. 45 mins Start Now What is copyright? est. 30 mins Start Now General Data Protection Regulation (GDPR) est. 30 mins Start Now

Get acquainted with different devices est. 30 min 💡 After this training: The learner can identify and select a device (e.g. computer, tablet, phone) according to its intended use. The learner can use the most common digital devices, their basic functions, and adjust settings. 👀 How to coordinate this training: 1. Watch the video together and then show an image displaying each device. Alternatively, the trainer can search for pictures of different devices and show them after the video. Write down the names of the devices. Then, do a picture search using the names of the devices. 2. Discussion Let's discuss together: Are the device names familiar? What kind of devices do you use? Was there any new information in the video? 3. Extra exercise The exercise can be combined with a search for information on the price of the device: How much do the different devices cost? Where can you buy them? You can also discuss what device you need, for what purpose and what kind of device you have used. Materials needed: Computer 💻 or Mobile phone 📲 ✨ Digital skills training about computers and various devices video language 🇬🇧 Material in Finnish Video 🇫🇮 Tietokone tutuksi (Jyväskylän kesäyliopiston video) Video 🇫🇮 Tietokoneen perusliitännät (Osuvat taidot) Vocabulary Game 🇫🇮 Laitteet ja liitännät - Yhdista sanat ja kuvat (⁠SelkoDigi - opiskelumateriaalit) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Other material Wordwall matching game 🇬🇧 Computer Accessories (match the picture to the word) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Sending a PDF attachment by email est. 45 min 💡 After this training: The learner knows how to send a file as an email attachment. The learner is able to convert a file into PDF format. 👀 How to coordinate this training: 1. Go through various ways If needed, explain what a PDF file is and when this format can be used and is good to use. 2. Exercise Option 1: Convert a Word processing file like Microsoft Word or Google Docs to PDF and attach it to an email message. Option 2: Scan a document with the phone and turn it into a PDF. Scan documents with your phone. Let's try it together: Google Drive application , Microsoft Lens application , iPhone's Notes application .. Save the documents on your phone. 3. Exercise continues Send an email to the trainer with an attachment. Make sure the document doesn't include any sensitive or personal information. Materials needed: Mobile phone 📲 Computer 💻 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about creating and sending PDF files video language 🇬🇧 video language 🇬🇧 Link 🇫🇮 Näin skannaat kuitit ja tärkeät paperit talteen puhelimella (Yle DigiTreenit) Demonstration Tips Option 1: Convert a Word File (Word/Google Docs) to PDF & Email Demonstration Steps: Open the document in Microsoft Word or Google Docs. Show them the menu bar. Select “Save as PDF” (Word: File → Save As → PDF ; Google Docs: File → Download → PDF ). Demonstrate clicking and saving the file. Locate the saved PDF on your computer or Google Drive. Point out the .pdf file extension. Open email (e.g., Gmail, Outlook). Start a new message Click “Attach file” (paperclip icon) . Select the PDF you just saved. Send the email with the PDF attached. Trainer Tip: Send it to yourself first and show participants how it appears in your inbox. Option 2: Scan a document with a phone Preparation: Have a simple one-page document ready (e.g., flyer, form, or handwritten note). Demonstration Apps: Google Drive (Android/iPhone) Microsoft Lens (Android/iPhone) Notes app (iPhone) Demonstration Steps: Open the app (show participants where to find it on the phone). Example: In Google Drive, tap the “+” button → Scan . Point the camera at the paper and take a picture. Show how the app automatically crops and adjusts the image. Save as PDF in the app. Google Drive: Saves directly to your Drive. Microsoft Lens: Choose “PDF” and save. iPhone Notes: Tap “Save” → Share → Save to Files as PDF. Locate the PDF file on your phone. Demonstrate where it’s stored (Drive, Files app, etc.). Optional: Show how to attach it to an email or WhatsApp message. Trainer tip : Let participants practice scanning their own paper during the session. Save & share Save the document on the phone (in Files app, Drive, or OneDrive). Explain why it’s important to remember where it’s saved. Show sharing options : Email, WhatsApp, Google Drive link. Demonstrate pressing “Share” → choosing an app.

How to take a screenshot est. 30 min 💡 After this training: The learner knows how to take a screenshot on their own device. 👀 How to coordinate this training: Exercise Let's take a screenshot together on your own computer or mobile device. Let's explore a screenshot tool together (for example, Cut and Sketch in Office). If the learners have different mobile devices, they can tell how to take a screenshot on their devices. You can also find out together by searching for information on the Internet, e.g.: "How do I take a screenshot with my iPhone?" or "iPhone phone screenshot". Additional task: sending an email with an attachment Take a screenshot Save it to your own device. Send an email to the trainer. To: trainer's email address. Write your own name as the subject of the message, screenshot. Attach a screenshot to the message. In the message, tell us which screenshot you sent: why and from where. Write your name at the end of the message Materials needed: Computer 💻 or mobile phone 📱 ✨ Digital skills training about taking screenshots On Mobile Devices video language 🇬🇧 Basic Instructions by Device Type 📋 Android (most models) Locate the buttons: Power button + Volume down button. Press them at the same time and hold for 1 second. Screen flashes or animation shows screenshot is taken. Preview shows on screen for a few seconds. Open the Gallery or Photos app, go to “Screenshots” album. Samsung Phones (some models) Use the palm swipe gesture (if enabled): Swipe the edge of your hand across the screen. Or use the quick menu: Pull down from top > Tap the Screenshot icon. iPhone (with Face ID) Press Side button + Volume up. Preview appears in bottom left. Tap to edit, or swipe it away to save automatically. iPhone (with Home button) Press Home button + Side button together. Screenshot saves to Photos > Screenshots. On Computers 💻 video language 🇬🇧 Basic Instructions by Operating System 📋 Windows 10/11 Quick screenshot (entire screen): Press PrtScn → Paste it in Paint or Word using Ctrl + V. Save screenshot automatically: Press Windows + PrtScn → Saved in Pictures > Screenshots. Capture part of the screen: Press Windows + Shift + S. Drag to select area. Image is copied to clipboard → Paste it where needed or save. Mac (MacBook) Capture whole screen: Press Command (⌘) + Shift + 3. Capture selected area: Press Command (⌘) + Shift + 4 → drag to select. Capture a window: Press Command (⌘) + Shift + 4, then tap Spacebar. Screenshots are saved on desktop by default. Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

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What is Artificial Intelligence (AI)? est. 45 min 💡 After this training: The learner is able to understand the basics of AI. The learner can identify where AI is used in daily life. 👀 How to coordinate this training: 1. Watch the video together or independently 2. Discussion with supporting questions in a group or pair Starter Questions: Which of the AI examples in the video have you used before? Can you find 3 apps on your phone that probably use AI? Were you surprised that AI is used in so many places? Do you feel more curious or more nervous about AI after this video? Can you think of a task in your daily life that AI might help with? Questions for Deeper Engagement: Would you trust AI to help you make a big decision? Why or why not? What is one way AI might make life easier for you? Is there a type of AI use that you find uncomfortable or strange? Check tips for facilitating the discussions. Demonstrate examples or ask learners to test out tools in a group Check the list of examples you can try to demonstrate, or give these as a task for each group. Materials needed: 💻 Computer 📲 Mobile phone ✨ Digital skills training about AI basics video language 🇬🇧 Tips for discussions: Where Do We See AI in Everyday Life? 📱 Examples: Your phone suggests words as you type You get movie or music recommendations You talk to Siri, Google Assistant You use Google Maps or Waze You translate languages on the web Instagram or TikTok shows you what you like You unlock your phone with face recognition Demonstration examples 💬 Use ChatGPT or Gemini (Text AI) Task: “What are three cheap and healthy recipes I can cook this week?” → Observe the reply. Was it helpful? Would you ask more? I’m going to a job interview. Can you help me prepare?” → Observe the reply. Was it helpful? Would you ask more? 2. Try a Text-to-Image Tool Use any tools you are familiar with or tools like Pixlr AI Generator or Bing Image Creator. Task: Type: “A woman working on a laptop in a cozy café in winter.” → Discuss: Does it match your imagination? What else would you try? Ask learners to suggest a few words and see what kind of image would be generated. → Discuss: Does it match your imagination? Describe what you see in the current moment and type that description. → Discuss: Does it match your imagination? What else would you try? Example outputs from ChatGPT 3. Use Voice Input with Google Assistant or Siri Task: Say: “Remind me to drink water in 10 minutes” → Discuss: Was this easier than typing? Say: "Can you set a timer for 30 seconds?" → Discuss: Was this easier than typing? What else would you ask? Resources and tips for deeper engagements video language 🇬🇧 Benefits: Saves time (e.g., writing help, navigation, voice-to-text) Improves accessibility (e.g., screen readers, translation) Helps in education, healthcare, and work Risks and Concerns: Loss of privacy or data misuse: When you use an AI-powered app like a face filter, a language translation app, or a smart assistant, it may collect your voice, photos, or location without you fully realizing it. That data could be stored for a long time, shared with other companies, or even sold. Bias in AI decisions (e.g., hiring, facial recognition): AI can treat people unfairly if it's trained on biased data. For example, an AI used to screen job applications may reject qualified candidates just because their name or background doesn’t match what the system thinks a good candidate looks like. Misinformation (e.g., fake images or voices): AI can create fake content that looks or sounds very real, like a video of a celebrity or a politician saying something they never said, or a fake voice message that sounds like a family member. These can be used to confuse, manipulate, or scam people. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Messaging apps (e.g. WhatsApp) est. 45 min 💡 After this training: The learner gains the courage to use e-services and applications. 👀 How to coordinate this training: 1. Discussion in a group Discussion: Do you use WhatsApp a lot? What kind of communication do you use WhatsApp for? Do you like using instant messaging services? Do you use an instant messaging service other than WhatsApp? Extra discussion regarding privacy and safety Who can see your WhatsApp profile photo and last seen? Do you know how to change that? What would you do if you got a message from a stranger? Would you reply or block them? Do you know how to block or report someone on WhatsApp? Why might this be useful? Is it safe to share your address or bank details on WhatsApp? What kind of information should you not share? Have you heard of "scam" or "fake" messages? What should you do if a message looks suspicious? Materials needed: 💻 Computer 📲 Mobile phone 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about messaging apps Video language 🇬🇧 Video 🇫🇮 Ota Whatsapp tehokäyttöön (Yle Digitreenit) Demonstration Tips 💡 Show how to: Open a chat and send a text message Record and send a voice note Share a photo or video from the gallery Create a group and explain its purpose Make a voice or video call Adjust privacy settings (e.g. last seen, profile photo) Use a second phone or demo account to simulate two-way communication, if possible Encourage learners to try sending each other a message or photo

☑️Review Exercise: Device settings and features est. 90 min 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can use the most common digital devices, their basic functions and adjust settings. The learner will be able to check whetherthey are connected to a wireless or wired network. 👀 How to coordinate this training: 1. Opening the computer Reserve time to open the devices and familiarize with them. Step by step, get familiar with the devices Let's go through the following in a guided and step-by-step manner: Opening your computer or mobile device. Let's get acquainted with the different storage locations and folders on the device. Let's check if the machine is connected to the network and to which network. Connect the computer to the network. Open a web browser and get acquainted with the different browser options. If relevant, open the email from your own device. Let's agree on where the exercises can be saved. Let's compare the functions of a computer and a mobile device. Lock your computer or mobile device. Shutting down your computer or mobile device. Materials needed: 💻 Computer 📲 Mobile phone ✨ Digital skills training about various devices Trainer Tips 💡 1. Opening your computer or mobile device Tip: Show the power button on both a laptop/desktop and a mobile device. Let participants try themselves, even if it takes a few attempts. Encourage: “It’s okay if it doesn’t work on the first try—this is how we learn.” Variation: If devices differ, ask participants to describe where their own power button is. 2. Getting acquainted with storage locations and folders Tip: Use analogies—compare folders to physical file cabinets and documents to papers inside them. Visuals: Demonstrate how icons (like “Documents” or “Pictures”) help organize information. Practice: Ask learners to create a new folder and name it. 3. Checking if the machine is connected to the network Tip: Show how to find the Wi-Fi icon (usually top-right on mobiles, bottom-right on computers). Support: Walk slowly through what different icons mean (connected, disconnected, limited). Engage: Have participants check their own devices and tell you what they see. 4. Connecting the computer to the network Tip: Demonstrate connecting to Wi-Fi, then ask participants to try step by step. Reminder: Mention that passwords are often case-sensitive. Encouragement: Normalize mistakes—if someone mistypes, remind them everyone does this. 5. Opening a web browser and exploring options Tip: Show the main browsers (Chrome, Firefox, Edge, Safari). Ask which one they have. Exercise: Open a simple website (e.g., a news page or weather page) to make it relatable. Discuss: Show how browser tabs let you do multiple things at once. 6. Opening email from their device Tip: Guide participants to the email app or browser-based email. Support: Remind them it’s okay if they forget their password—walk through reset if needed. Encourage independence: Let them open their inbox and find one recent email. 7. Agreeing on where exercises can be saved Tip: Offer 2–3 clear options (desktop, documents folder, or a dedicated “Training” folder). Activity: Ask participants to choose one and practice saving a simple file there. Reinforcement: Remind them that consistency makes finding files easier. 8. Comparing functions of a computer and a mobile device Tip: Use a chart (big screen vs small screen, mouse vs touchscreen, multitasking, portability). Interactive: Ask participants to share what they prefer about each. Bridge: Highlight similarities (both can browse, send email, connect to Wi-Fi). 9. Locking your computer or mobile device Tip: Demonstrate both quick methods (Windows: Win + L, Mac: Control + Command + Q, mobiles: side button). Explain: Locking is like closing the front door—it keeps your information safe. Practice: Have participants try locking and unlocking. 10. Shutting down the computer or mobile device Tip: Differentiate between sleep, restart, and shut down. Use simple language. Show: On mobiles, press and hold power button; on computers, use the start menu/Apple menu. Closing ritual: End the session by having everyone shut down their devices together. Notes ❗ It is perfectly okay to skip some steps or adapt the sequence depending on the learners’ pace. Focus on building confidence and moving at a speed that matches their learning style. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Converting Documents into Digital Format est. 45min 💡 After this training: The learner will gain the skills to use a mobile device. 👀 How to coordinate this training: 1. Go through various ways and demonstrate Many online services require sending attachments. Let’s go through different ways to create an attachment. By taking pictures of the documents on the phone Scanning the documents by using a printer or a phone, such as Google Drive , Microsoft Lens , iPhone's Notes App . 2. Exercise Take a photo of a document using your phone: Materials needed: 📲 Mobile phone 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about converting documents into digital formats Video language 🇬🇧 Video language 🇬🇧 Demonstration tips 💡 A. Taking Pictures of Documents Show how to open the phone camera. Demonstration Tips: Place the document on a flat surface. Ensure good lighting (natural or turn on room lights). Use the flashlight/flash option if needed. Hold the phone steady and take the photo from above. If the document looks crooked, try different angles or distances. B. Scanning with Apps Introduce scanning apps like Google Drive (Android), Microsoft Lens (Android/iPhone), or Notes App (iPhone). Live demo: Open the app. Select the "Scan" option. Position the document. Capture, crop, and save as PDF or image. Explain how to find the saved file afterwards. Digital Badge

Different web browsers and search engines est. 60 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). The learner is able to assess the reliability of digital content. 👀 How to coordinate this training: Watch the video together or independently Discussion as a whole group or in a small group Let's discuss together What search engine alternatives are there? Which search engine do you use? Do you use different ones on your phone and your computer? What kind of experiences have you had using them? What does privacy mean? How do I protect my privacy? Demonstration and exercise Select the search term. Enter the search term into different search engines and get acquainted with the results. Let's try text and image search. Let's go through the results and the learners' observations together. You can use demonstration tips. Additional exercise Identify internet browsers on WordWall . Choose four answers out of 6 options. 🇫🇮 Tunnista Internet-selain (World Wall) Mater i als needed: 💻 Computer 📲 Mobile phone ✨ Digital skills training about searching for information on the internet video language 🇬🇧 video language 🇬🇧 Presentation Slides and Notes for Presentation 🇬🇧 Learn to use the internet (Digidel). The website is in Norwegian, make sure to use the automatic translation to change the website language. This is one of the introductory courses for those with tablets and smartphones. They must be able to connect to the internet and use it to follow some of the courses listed on the website. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Video 🇫🇮 Tiedonhaku internetistä: tekijänoikeudet ja luotettavuus (Osuvat Taidot) Link 🇫🇮 Viisi vinkkiä tehokkaampiin Google-hakuihin (Yle digitreenit) Plain language material 🇫🇮 Tervetuloa digitaloon! Click "Siiryy taloon" -> Choose item 7 -> Presentation materials and games are available Plain language material 🇫🇮 Tiedonhaku ja selain (SelkoDigi - opiskelumateriaalit) Vocabulary Game on Wordwall 🇫🇮 Tiedon haku - mitä sanat tartkoittavat? (SelkoDigi - opiskelumateriaalit) Demonstration tips: How to Do a Search on the Web 🔎 Step 1. Open the Browser Click on the browser icon (e.g., Chrome, Firefox, Edge, or Safari). You might explain:“This is a web browser — the tool we use to open websites and access the internet.” Step 2. Show the Top Bar Point to the long bar at the top (address/search bar). You might explain:“This is where we type what we want to find. It works like a search box.” Step 3. Understand a Typical Website Layout Show a simple website (e.g., your organisation's website, a news site, Wikipedia). Point out: Header (top part, often has the website name/logo and main menu) Navigation menu (buttons or links to different sections, usually at the top or side) Main content (the middle area with the main text, pictures, or video) Footer (bottom part with extra links, contact info, or copyright) You might explain: “Most websites are organized like this, so once you learn the pattern, it’s easier to find things.” Step 4. Type a Search Slowly type a simple example like: how to write a CV . Press Enter on the keyboard. You might explain:“I’m just typing what I want to look for, like a question or topic.” Step 5. View Search Results Point to the list of links that appear. You might explain:“These are results from a search engine. Each link takes you to a website with more information.” Step 6. Open a Result Click on one of the blue links (avoid ads at the top). You might explain:“Clicking a link opens a full page with the information we searched for.” Step 7. Go Back to Results Click the back arrow (←) at the top left of the browser. You might explain:“If we want to try a different link, we use this arrow to go back.” Step 8. Do an Image Search After a normal search, point to the menu under the search bar (e.g., “All – Images – Videos – News”). You might explain:“Sometimes we want to see pictures instead of reading text. By clicking ‘Images,’ the search engine shows us photos related to what we searched.” Click “Images” and show the picture results. Hover or tap on a picture to see a larger version. Click on the image to visit the website where it came from. You might explain: “Image search is useful for recognizing things, getting ideas, or checking what something looks like. But remember — pictures come from websites, so always check the source before trusting them.” You can find more information and training materials about copyright: What is Copyright? | ToolBox Step 9. Optional: Voice Search Point out the microphone icon if available. You might explain:“On some devices, you can speak your search instead of typing it.” Step 10. Try a Group Search Ask: “What should we search for together?” Use their idea to repeat the steps — also try an image search. Briefly show alternative search engines: Google, Bing, DuckDuckGo, Yahoo, etc. Digital Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

New applications for everyday life est. 60 min 💡 After this training: The learner gains the courage to use e-services and applications. 👀 How to coordinate this training: 1. Discussion in a small group Let's discuss together: Tell us which applications you use regularly on your phone. Have you found a new application that has been really helpful? Each learner presents their favourite application to the group: Application name What do I use it for? Why do I like it? 2. Additional task You can present your favourite applications by using PowerPoint. You can add pictures or screenshots of the application to the presentation. For example: QR reader, PDF reader, online grocery stores, travel tickets, parcel pickup applications, etc. Materials needed: 📲 Mobile phone 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Google Translate est. 30 min 💡 After this training: The learner will know how to use automatic translation apps. 👀 How to coordinate this training: 1. Explain and demonstrate or watch the video Basic functions of the application: To translate a text into another language For example, to translate a Finnish text into your native language Google Translate can be downloaded to your phone from the App Store or Google Play. You can also use Google Translate with a web browser. 2. Discussion Discuss the following topics together: Have you used the application before? Do you use other applications for translations? How does translation work? Go through the features of translating via text, audio, websites and camera functions. 3. Exercise Download the app if learners do not have one. They can also use any translation application that learners have. Materials needed: 💻 Computer 📲 Mobile phone 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about Google Translate Video language 🇫🇮 Video language 🇬🇧