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  • Chat-based AI tools for job search support | ToolBox

    Chat-based AI tools for job search support est. 60 - 90 min 💡 After this training: The learner is able to understand the basics of artificial intelligence The learner is able to explain how artificial intelligence can be used in job search. 👀 How to coordinate this training: Explanation on AI You can start from the introductory explanation using the training page from Getting started with technology > What is Artificial Intelligence (AI)? 2. Exercise Let's watch the video together or independently. 3. Discussion Let's discuss together. Guiding questions: Have you used chat-based AI before? What was your experience? How do you think AI could help in your current work or daily tasks? What concerns do you have about using AI (e.g. privacy, misinformation) Discuss also the ethical considerations of AI: Should you double-check AI-generated content before using it in job application-related documents? Why or why not? Should you tell someone you used AI to write an email? Is it safe to enter private information into AI tools like ChatGPT or Gemini? Demonstration Use the demonstration tips to demonstrate how chat-based AI works. Exercise Let's do the exercise together and discuss the answers. Learners try using AI tools (ChatGPT, Gemini, etc.) If needed, start from making an account Practice giving different types of prompts Share results and discuss improvements Materials needed: Computer 💻 Access to chat-based AI like ChatGPT, Gemini 🧑🏽💻 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training on using text-based AI in job search video language 🇬🇧 Please note that this video is from 2023. Explanation Tips 💡 1. Types of AI Models Generative AI – creates text, images, videos (e.g., ChatGPT, DALL·E) Conversational AI – chats and responds (e.g., ChatGPT, Claude) Search-Integrated AI – mixes search + AI (e.g., Perplexity, Bing Copilot) 2. Core Capabilities Natural Language Processing (NLP) Helps AI understand and generate human language – used in chatbots, translation tools, and writing assistants. Image & Speech Recognition Allows AI to identify objects in photos or understand spoken words – used in voice assistants, photo apps, and security tools. Predictive Analytics Uses data to predict future trends or behaviors – helpful in finance, health, marketing, etc. Content Generation Enables AI to create new content – like writing text, designing images, or making videos. 3.Popular AI Tools & Platforms Text : ChatGPT, Gemini, Claude Image : DALL·E, MidJourney, Pixlr, DeepAI Video : InVideo AI, HeyGen, RunwayML Summarization : YouTube video summarizers Multi-Modal : Tools that handle text + image + document input 4. How AI is Used in Daily Life and Work Life Email drafting Resume and cover letter writing Budgeting and contracts Visual design for social media Language translation and proofreading Accessibility (e.g., reading PDFs aloud) 5. Ethical Use & Data Privacy Bias & Fairness : AI can reflect or even amplify human biases present in training data. Always review outputs critically. Data Privacy : Avoid sharing sensitive personal or organizational information (e.g., ID numbers, medical records, confidential work data) when using AI tools. Transparency : Remember that AI doesn’t “know” but generates responses based on patterns; verify important facts from trusted sources. Accountability : Use AI as a support tool, not a final decision-maker, especially in hiring, finance, or legal matters. 6. How AI Understands Input (Prompting) AI doesn’t “think”; it generates based on your prompt. The more structured and specific your prompt, the better the results. Demonstration tips & Prompt examples ✍️ Use these scenarios to demonstrate practical applications of AI with ready-made prompt templates. 1. Writing Job Search Emails 📧 Scenario: Thanking after an interview Prompt: “Write a polite thank-you email to a recruiter after a job interview for a project coordinator role.” Scenario: Requesting job information Prompt: “Write a short, professional email asking for more details about a job posting.” Scenario: Following up on an application Prompt: “Write a respectful follow-up email to check the status of a job application sent two weeks ago.” 2. Responding to Job-Related Emails 📨 Scenario: Accepting an interview invitation Prompt: “Write a positive reply to confirm my availability for an interview on December 7th.” Scenario: Requesting to reschedule an interview Prompt: “Write a polite email to ask if it’s possible to reschedule my interview to another day.” 3. Rewriting for Clarity 🔁 Scenario: Improving a rough CV summary Prompt: “Rewrite this CV summary to make it clear, professional, and focused on teamwork and communication skills.” Scenario: Polishing a cover letter paragraph Prompt: “Rewrite this cover letter paragraph to sound more confident and concise.” 4. Getting AI to Ask Questions First Scenario: Writing a CV from scratch Prompt: “Help me create a CV. Before giving suggestions, ask me questions about my work experience, skills, and education.” Scenario: Tailoring a cover letter Prompt: “I need a cover letter for a customer service job. Ask me questions about my motivation, past experience, and key strengths before drafting it.” Exercise Examples 💻 1. Job Application Email Assistant Goal: Practice writing and replying to job-related emails. Activity: Use prompts like: “Write a thank-you email after a job interview.” “Reply to confirm an interview invitation.” Learners test both formal and informal styles. 2. Rewrite and Improve Job Materials Goal: See how AI can polish job documents. Activity: Give learners a rough CV section or messy cover letter draft. Prompt: “Rewrite this clearly and professionally.” Discussion: What was improved? Why does it sound stronger? 3. AI as a Career Thinking Partner Goal: Use AI to ask the right questions before drafting. Scenarios: “Help me build a CV. Ask me questions before drafting.” “I need a tailored cover letter. Ask me what job I’m applying for first.” Learners reflect on whether the AI’s questions help them clarify their ideas. 4. Everyday Job Search Helper Goal: Explore practical ways AI can support job seeking. Activity: Assign tasks like: Drafting a LinkedIn headline Proofreading a CV bullet point Creating a to-do list for weekly job applications Learners share creative uses they discover. 5. Job Application Simulation Goal: Practice real-world job search scenarios. Choose one role-based activity: “Write an email to a hiring manager asking for more information about a role.” “Create a CV tailored to a marketing assistant position.” “Draft a cover letter for a project officer role.” Learners compare AI drafts and then edit for accuracy, tone, and personalization.

  • Using and customizing mobile device features | ToolBox

    Using and customizing mobile device features est. 30 min 💡 After this training: The learner is equipped with the skills to use a mobile device. 👀 How to coordinate this training: 1. Discussion Discuss how learners use their mobile devices and how to make the most of the features. Discussion questions: What kind of things do you do on your phone? Can you use and edit the top menu? Can you edit the wallpaper? Do you know how to update the software? Do you know how to download and uninstall an application? Do you know how to use an electronic calendar? Do you know how to back up pictures, contacts, WhatsApp conversations, etc. from your phone? Do you know how to reset your phone to factory settings? When do you need to do this? 2. Check each question together Depending on the learners' skill level and knowledge, you can take your time to go through each step together and check if they are able to do each action or some of the actions that are important for them. Materials needed: Mobile phone 📲 ✨ Digital skills training about mobile devices Using Mobile Devices 📱 : Step-by-Step Guide for Trainers Tips for Leading Discussion Questions What kind of things do you do on your phone? → Discuss common uses: calls, messaging, photos, social media, banking, etc. Can you use and edit the top menu (quick settings)? → Show how to swipe down and access toggles (Wi-Fi, Bluetooth, torch). → Guide them to rearrange or add icons. Can you edit the wallpaper? → Demonstrate changing wallpaper via gallery or settings. Do you know how to update the software? → Walk through checking for system updates. → Explain benefits: better security and features. Do you know how to download and uninstall an app? → Open app store, search, download, and uninstall examples. → Discuss when to uninstall apps to save space. Do you know how to use the electronic calendar? → Add an event, set a reminder, explore repeating events. → Show syncing with Google/Apple accounts. Do you know how to back up your data (photos, contacts, WhatsApp)? → Explain cloud backups (Google Drive/iCloud). → Demonstrate backing up and restoring key data. Do you know how to reset your phone to factory settings? → Show location in settings. → Remind them this erases all data, so don't forget to back up their data. When should you reset your phone? → If selling it, experiencing major issues, or starting fresh. Trainer Tips Take your time with each topic. Check in regularly to see if learners can perform the actions. Adapt the pace based on individual knowledge and comfort. Focus on the most relevant actions for each learner’s needs. video language 🇬🇧 Video 🇬🇧 Playlist for iPhone tricks by Tech Life Unity Video 🇬🇧 Playlist for Android tutorials by Tech Life Unity Presentation Slides and Notes for Presentation 🇬🇧 Learn to download apps (Digidel) In this course, you learn how to download apps. Participants must have the knowledge from Learn to Use a Tablet to be able to get started with this. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Material in Finnish Course with questions 🇫🇮 Digitreenien peruskurssi: Puhelimen peruskäyttö (Yle oppiminen) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

  • Everyday digital services in Finland | ToolBox

    Everyday digital services in Finland est. 45 min 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. 👀 How to coordinate this training: Discussion Let's discuss together about electronic identification: What is electronic identification? Where have learners encountered it, and do they know how to do it? Why is it needed? Discuss together about different e-services and its use: Which of these services have you used before? What do you use them for? Is it easy to navigate the services? What kind of challenges do you have with using the e-services or mobile applications? 2. Emphasize privacy & safety These services often contain very personal information. No one is required to show their own data during class. Use practice examples, trainer’s demo accounts, or screenshots instead of real logins. Demonstrate and go through the main features Pick one service to explore as a group. Example structure using Kela: A. Show the Video First (5–10 min) Pause where needed to check understanding. B. Go Step-by-Step Together Open the Kela front page or use the video for demonstrating. Show how to: Log in (Bank ID or Mobile ID) Find benefit applications Check messages Materials needed: Computer 💻 Mobile phone 📲 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about strong electronic identification and e-services Strong electronic identification Video language 🇬🇧 Suomi.fi e-Identification is a strong identification service which enables you to log into the electronic services of public administration in Finland. More information: What is Suomi.fi e-Identification? ( Suomi.fi ) Materials in Finnish Video 🇫🇮 Sähköiset asiointipalvelut ja tunnistautuminen (Osuvat Taidot) Plain Language Presentation Slides 🇫🇮 Tunnistautuminen Page 10-14 (SelkoDigi opiskelumateriaalit) Suomi.fi video language 🇫🇮 Suomi.fi Web Service helps citizens and entrepreneurs in different situations. In Suomi.fi, the information, instructions and services you need to take care of matters have been compiled in one address. After identification into Suomi.fi, you can communicate with different organisations, grant and request mandates and check the data registered on you. Suomi.fi messages video language 🇬🇧 Suomi.fi Messages lets you receive official letters and decisions from authorities securely online instead of by paper mail. Kela Kela is Finland’s social security service where you can apply for benefits, send documents, and check decisions online. Plain Language Material 🇫🇮 Asioi Kelassa (⁠SelkoDigi - opiskelumateriaalit) MyTax (OmaVero) video language 🇫🇮 MyTax (OmaVero) is an online tax service where you can check your tax information, get a tax card, and manage your taxes Plain Language Material 🇫🇮 Hanki verokortti (⁠SelkoDigi - opiskelumateriaalit) Wilma video language 🇫🇮 More videos🇫🇮 🇬🇧 and other languages Video playlist by Helsingin kasvatus ja koulutus Wilma is an online school communication system used by students, parents, and teachers to follow studies, messages, and school information. WordWall Games and teaching materials 🇫🇮 Digitaitoja arkeen - Perhe (Helsingin työväenopisto) Maisa video language 🇫🇮 Maisa is a digital health service where you can book appointments, send messages to healthcare professionals, and view your health information. WordWall Games 🇫🇮 Digitaitoja arkeen - Terveys (Helsingin työväenopisto) Link 🇬🇧 What is Maisa and what activities are available? MyKanta (OmaKanta) video language 🇫🇮 MyKanta (OmaKanta) is a national health service where you can see your prescriptions, medical records, and test results online. WordWall Games and exercises 🇫🇮 Digitaitoja arkeen - Terveys (Helsingin työväenopisto) Plain Language Material 🇫🇮 Reseptit ja terveystiedot (⁠SelkoDigi - opiskelumateriaalit) Online Banking Online banking allows you to manage your money, pay bills, and identify yourself securely when using digital services. Plain Language Material 🇫🇮 S-pankki Verkkopankki (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 S-pankki Mobiilipankki (⁠SelkoDigi - opiskelumateriaalit) Crisis Management Crisis management services on Suomi.fi provide instructions on how to prepare for emergencies and act safely in crisis situations. More information on the Suomi.fi website Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge

  • How to protect devices | ToolBox

    How to protect devices est. 30 mins How to protect devices est. 30 mins 💡 After this training: The learner knows how to protect the devices they use with a strong passcode or other protective ways. 👀 How to coordinate this training: 1. Form a pair or a small group and discuss Do you use a passcode on your mobile device or computer? Why should you use it? What types of passcodes can I use? How do I set a passcode/ PIN code? What other methods do I have to protect my device? How quickly should a device lock automatically? 2. Share thoughts with a whole group 3. Alternative way Create a new word processing or presentation file, e.g. Word or PowerPoint. Add a title: Mobile device passcodes. In addition, make 2–3 pages in which you write the questions below. Write your answers below the questions. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about how to protect your own devices Android Devices video language 🇬🇧 You can search online to find videos for other types of devices iPhone video language 🇬🇧 Material in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Plain language material 🇫🇮 Password (⁠SelkoDigi - opiskelumateriaalit) Open Badge: Secure action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

  • Converting documents into digital format | ToolBox

    👀 How to coordinate this training: 1. Go through various ways and demonstrate Many online services require sending attachments. Let’s go through different ways to create an attachment. By taking pictures of the documents on the phone Scanning the documents by using a printer or a phone, such as Google Drive , Microsoft Lens , iPhone's Notes App . 2. Exercise Take a photo of a document using your phone. Materials needed: Mobile phone 📲 Some documents to take pictures 📑 Converting documents into digital format est. 45 min 💡 After this training: The learner will gain the skills to use a mobile device. ✨ Digital skills training about converting documents into digital formats Google Drive Video language 🇬🇧 iPhone or iPad Video language 🇬🇧 Demonstration tips 💡 A. Taking Pictures of Documents Show how to open the phone camera. Demonstration Tips: Place the document on a flat surface. Ensure good lighting (natural or turn on room lights). Use the flashlight/flash option if needed. Hold the phone steady and take the photo from above. If the document looks crooked, try different angles or distances. B. Scanning with Apps Introduce scanning apps like Google Drive (Android), Microsoft Lens (Android/iPhone), or Notes App (iPhone). Live demo: Open the app. Select the "Scan" option. Position the document. Capture, crop, and save as PDF or image. Explain how to find the saved file afterwards. Open Badge: Using and managing application Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

  • ☑️Review Exercise: Device settings and features | ToolBox

    ☑️Review Exercise: Device settings and features est. 90 min 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can use the most common digital devices, their basic functions and adjust settings. The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: 1. Opening the computer Reserve time to open the devices and familiarize with them. Step by step, get familiar with the devices Let's go through the following in a guided and step-by-step manner: Opening your computer or mobile device. Let's get acquainted with the different storage locations and folders on the device. Let's check if the machine is connected to the network and to which network. Connect the computer to the network. Let's compare the functions of a computer and a mobile device. Lock your computer or mobile device. Shutting down your computer or mobile device. Materials needed: Computer 💻 Mobile phone 📲 ✨ Digital skills training about various devices Trainer Tips 💡 1. Opening your computer or mobile device Tip: Show the power button on both a laptop/desktop and a mobile device. Let participants try themselves, even if it takes a few attempts. Encourage: “It’s okay if it doesn’t work on the first try—this is how we learn.” Variation: If devices differ, ask participants to describe where their own power button is. 2. Getting acquainted with storage locations and folders Tip: Use analogies—compare folders to physical file cabinets and documents to papers inside them. Visuals: Demonstrate how icons (like “Documents” or “Pictures”) help organize information. Practice: Ask learners to create a new folder and name it. 3. Checking if the machine is connected to the network Tip: Show how to find the Wi-Fi icon (usually top-right on mobiles, bottom-right on computers). Support: Walk slowly through what different icons mean (connected, disconnected, limited). Engage: Have participants check their own devices and tell you what they see. 4. Connecting the computer to the network Tip: Demonstrate connecting to Wi-Fi, then ask participants to try step by step. Reminder: Mention that passwords are often case-sensitive. Encouragement: Normalize mistakes—if someone mistypes, remind them everyone does this. 5. Comparing functions of a computer and a mobile device Tip: Use a chart (big screen vs small screen, mouse vs touchscreen, multitasking, portability). Interactive: Ask participants to share what they prefer about each. Bridge: Highlight similarities (both can browse, send email, connect to Wi-Fi). 6. Locking your computer or mobile device Tip: Demonstrate both quick methods (Windows: Win + L, Mac: Control + Command + Q, mobiles: side button). Explain: Locking is like closing the front door—it keeps your information safe. Practice: Have participants try locking and unlocking. 7. Shutting down the computer or mobile device Tip: Differentiate between sleep, restart, and shut down. Use simple language. Show: On mobiles, press and hold power button; on computers, use the start menu/Apple menu. Closing ritual: End the session by having everyone shut down their devices together. Notes ❗ It is perfectly okay to skip some steps or adapt the sequence depending on the learners’ pace. Focus on building confidence and moving at a speed that matches their learning style. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

  • Digital wellbeing | ToolBox

    Digital wellbeing est. 45 mins Digital wellbeing est. 45 mins 💡 After this training: The learner is able to identify the effects of the use of digital devices and applications on health and wellbeing. 👀 How to coordinate this training: 1. Watch the video together Discussion in a whole group, in a pair or in a small group You can write things down on sticky notes. Go through the reflections together and share the best tips for improving digital well-being. Support questions: What is digital well-being? In what ways has the use of digital devices improved your well-being? In what ways has the use of digital devices weakened your well-being? Additional task: Creating a PowerPoint presentation (Estimate 60 min) Make a presentation about digital well-being, for example. PowerPoint program according to the instructions. You can find more instructions on presentation applications basics from " Digital Tools for the Workplace " 1. Title slide: "Digital well-being" and your own name . 2. Add a slide. Write three (3) examples of how using digital devices and applications can negatively affect your well-being. 3. Add a slide: Write three (3) examples of how using digital devices and apps can improve your well-being. 4. Add a slide: Add one (1) image that you have searched for on the internet. Make sure that the permissions on the image give you permission to use the image. On the slide, enter information about the origin and permissions of the image. Save your presentation to your computer's desktop as PowerPoint Task-your-name . You can search for presentation information and images on the Internet, or you can take pictures yourself with a mobile device and add them to the presentation. Before making a presentation, it is a good idea to discuss the rights to use the images and copyrights, as well as the assessment of the reliability of the information found on the Internet. Save the presentation to a cloud service (e.g. Google Drive) or send the presentation to yourself as an email attachment. Materials needed: Pen & Paper 🖌️ Computer 💻 ✨ Digital skills training about digital wellbeing video language 🇫🇮 Video language 🇬🇧 Video language 🇬🇧 Open Badge: Responsible action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

  • Useful applications for everyday life | ToolBox

    👀 How to coordinate this training: 1. Discussion in a small group Let's discuss together: Tell us which applications you use regularly on your phone. Have you found a new application that has been really helpful? Each learner presents their favourite application to the group: Application name What do I use it for? Why do I like it? 2. Additional task You can present your favourite applications by using PowerPoint. You can add pictures or screenshots of the application to the presentation. For example: QR reader, PDF reader, online grocery stores, travel tickets, parcel pickup applications, etc. Materials needed: Mobile phone 📲 Useful applications for everyday life est. 30- 60 min 💡 After this training: The learner gains the courage to use applications. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

  • Getting familiar with computers | ToolBox

    Getting familiar with computers est. 2 -3 hours 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). The learner can identify and name the parts of a computer. The learner can use the most common digital devices, their basic functions, and adjust settings. The learner will be able to check whether they are connected to a wireless or wired network. 👀 How to coordinate this training: You can plan a training session based on the suggested content below. You can provide training by following the list in order or selecting and choosing relevant parts. ✨ Training materials on getting started with computers www.digiuptoolbox.com Get acquainted with different devices | ToolBox www.digiuptoolbox.com Get to know the vocabulary and basic functions of a computer | ToolBox www.digiuptoolbox.com Which network are you connected to? | ToolBox

  • AI Self-Study Guide | ToolBox

    Explore Artificial Intelligence This self study material is intended for everyone who wants to learn about artificial intelligence and how to use it in everyday life, studies, and work. Here you will find basic information about artificial intelligence, practical tips, task cards, and examples from different life situations, as well as guidance for safe and responsible use. Texts are translated with the help of AI from the original texts in Finnish on ThingLink . Content developed in collaboration with ENTER ry, Finnish Association of Diverse Learners (Erilaisten oppijoiden liitto), Moniheli Association, SeniorSurf, Finnish Clubhouse Network (Suomen eKlubitalot ry), VALLI – Finnish Association for Older People's Welfare, and the Central Association for the Welfare of Older People (Vanhustyön keskusliitto). List of Contents 1. What is AI (artificial intelligence)? 2. AI as Everyday Help 3. AI in Studies and Work 3.1 Using AI in Job Searching 3.2 Using AI in Studies 4. Tips for Using AI 5. Key Points to Remember 6. Additional Learning Resources 1. What is AI (artificial intelligence)? This self study material is intended for everyone who wants to learn about artificial intelligence and how to use it in everyday life, studies, and work. Here you will find basic information about artificial intelligence, practical tips, task cards, and examples from different life situations, as well as guidance for safe and responsible use. Artificial intelligence is already changing everyday life, work, and learning, and its possibilities continue to grow all the time. This material provides practical tips and examples that can help you save time, discover new solutions, and use artificial intelligence safely and responsibly. Try out different types of AI programs Below are a few commonly used AI tools that you can try for free. Most of them work without creating an account. The exception is Google Gemini, which requires a Google account. Links open in a new tab. OpenAI’s ChatGPT: https://chatgpt.com/ Microsoft Copilot: https://copilot.microsoft.com/ Google Gemini (requires sign-in): https://gemini.google.com/ The European Mistral AI: https://chat.mistral.ai/chat 2. AI as Everyday Help Artificial intelligence is already an invisible part of everyday activities: a navigator suggests the fastest route based on traffic conditions, smartphone photo searches can find all winter photos, texts can be automatically translated into different languages, streaming services recommend content based on viewing and listening history, and customer service chatbots provide assistance. Different AI services can also be used as assistants in everyday tasks. Whenever you face any practical challenge, try seeing what kind of solution artificial intelligence could offer for the situation. Check the practice examples from the boxes below. A quick introduction to a new topic Ask AI what you want to learn about. Ask for a short, clear overview or a step-by-step spoken-style explanation. You can even ask it to create a small quiz for you. Example prompt: “Explain briefly how solar panels work, and give me three questions at the end to test my understanding.” Party catering Ask AI to suggest food and drinks for your party. Provide details such as the number of guests, special dietary requirements (for example, gluten free or vegan), preferred preparation methods (cold or hot dishes), and any other wishes. You can also ask for recipes and a shopping list. Example prompt: “Plan the menu for a birthday party with 12 guests. Three of the guests are vegan. I would like mainly savory options. In addition, I want two cakes that are suitable for all guests. I would like one of the cakes to require no oven and be possible to prepare a couple of days before the party. Also provide the recipes and create a shopping list.” Solving a technical problem Describe the problem you’re having with your device and ask the AI for a step-by-step solution. Mention the brand, model, and operating system. If you are not sure where to find them, you can ask AI to tell you where to find the model and operating system. Example prompt: “My phone doesn’t connect to Wi-Fi. I’m using a Samsung phone with Android 15. Tell me all the things I could try to fix the problem.” Translating text from a photo Take a photo of text written in a language you don’t understand, like a food package or a restaurant menu. Ask AI to translate it into your language and, if you want, to explain what it means. Example prompt: “Translate the text in this photo into Finnish and tell me if it includes any allergy information.” Travel guide Ask AI for travel tips. Tell it how many people are traveling, what you enjoy, what you want to avoid, and any limitations. You can also ask for a schedule or a list of suggested activities. Example prompt: “Plan a three-day program in Turku for four adults who enjoy history and good food. We don’t have a car, so keep everything within or near the city centre.” 3.1 Using AI in Job Searching Artificial intelligence is an excellent assistant when you are looking for a new job. As a general guideline, AI can be used as a helper and a brainstorming partner. Despite the temptation, it should not be used for mass producing job applications or exaggerating your skills and qualifications, as employers usually notice this very quickly. How to use AI in your job search Considering career choices Searching for job openings Drafting or refining your CV Identifying and articulating your skills Optimising your LinkedIn profile Drafting or improving your job application Collecting information about companies and preparing for interviews Organising your job search and managing your time How NOT to use AI in your job search Always verify any information the AI gives you — don’t forward texts exactly as they are Listing or inventing exaggerated or false skills for your CV or application Mass-producing application letters Cheating on tests or assessments Pretending to be someone else Modern studies require students to be independent and organized — able to manage and advance multiple tasks simultaneously, structure and summarize learning materials, and schedule their own work effectively. AI does not replace humans, but when used appropriately, it can complement teaching, make learning more efficient, and allow learners to focus their efforts on more demanding tasks. However, if the use of AI replaces your own thinking, learning becomes superficial. Therefore, use AI thoughtfully and make sure that your work progresses through your own insights and understanding. 3.2 Using AI in Studies 3. AI in Studies and Work AI can be used in many ways to help with everyday tasks, including studying and work. AI can save you time, help you consider new perspectives, find information, or act as your personal assistant. However, it is important to be aware that the use of AI involves risks. For this reason, many organizations have developed their own guidelines and policies for the use of AI. Therefore, familiarize yourself with the AI guidelines of your educational institution or workplace before you start using it. Proofreading and editing text You can use AI to plan the structure of an essay, clarify your writing, or improve the language. It can check the grammar, word choices, and sentence structure of a foreign-language text you’ve written. It can also translate text into different languages and give feedback on your own translations. Keep this in mind: Always read the AI’s corrections and translations carefully and consider whether they make sense in context. Don’t let AI write the text for you — when you create the final version yourself, you build skills that will help you later in working life as well. Personalising study materials AI can help you understand complex instructions. You can ask it to break an assignment into numbered steps or reorganise the instructions to make them clearer. It can also help you adapt study materials to your needs by simplifying the text, summarising content, or suggesting alternative ways to present information. AI can even help create practice tasks and quizzes. For example, you can ask it to generate questions or multiple-choice items based on your notes. You can also ask it to make the exercises gradually harder so you can progress at your own pace. Mentoring AI can act as a conversation partner when your thinking gets stuck. It can help you organise scattered ideas, encourage you, and offer feedback. Keep this in mind: AI can’t truly understand your situation or emotions, so in more personal or sensitive moments it may give general or shallow answers. If something worries you or you need personal guidance, turn to a human firs such as a teacher, counsellor, or another professional. Life management AI can help you plan your study schedule, make reading timetables, and estimate how much time different tasks might require. You can give it a list of things you want to complete and ask for suggestions on how to organise them in your calendar. Keep this in mind: AI only offers suggestions — the decisions are yours. Stay in charge of your plans and judge what works best for you. Thesis AI can help you search for sources and compare information from different perspectives. For example, it can show how various sources approach the same topic. It can also reduce the cognitive load of writing a thesis. If you’re stuck while brainstorming your topic, ask the AI for ideas. Keep this in mind: You can use AI to generate ideas and solve specific problems, but don’t ask it to produce the final text for your thesis. AI isn’t always reliable in applying source criticism, and you are fully responsible for evaluating sources and drawing conclusions. Make sure you understand where the information comes from and ensure that your final interpretations are your own, not the AI’s. 4. Tips for Using AI AI is at its best as a conversation partner that helps you brainstorm, explain, and refine ideas. Using AI is easy: ask questions as you would ask a person, and add clarifications or follow up questions when needed. A good prompt — that is, a clear question or instruction — helps AI provide a response that is tailored to your needs. Example of a good prompt and a bad prompt Bad: Tell me about climate change. Better: Write a 200-word plain-language text about how climate change affects Finnish winters. The target audience is lower secondary school students. Include three examples and use a neutral tone. Be clear and specific Explain exactly what you want. Avoid vague requests like “Tell me about AI.” Instead try “Write a 5-point list on how AI can support learning at school.” Give context Share the background: who the content is for and what it will be used for. For example: “Write instructions for a primary school teacher who hasn’t used AI before.” Define the format and style Do you want the answer as a list, a table, a story, or Q&A? Mention whether you want the tone to be formal, casual, plain-language, or expert-level. Provide an example Show a sample sentence, structure, or style you want the AI to follow. For example: “Write the text in a similar style to this example…” Break big tasks into smaller ones If you’re asking for many things at once, do it in steps. First ask for ideas, then ask for the full text. Set boundaries and details Tell the AI what you want included — and what you want left out. For example: “Don’t use marketing language” or “Include only studies from the 2020s.” Keep the conversation going A single prompt isn’t always enough. Ask for revisions: “Make this shorter” or “Add concrete examples.” Basic rules for a good prompt 5. Key Points to Remember Check the information AI isn’t perfect. It can make mistakes or show bias. Question the information and compare it with other reliable sources. Be open about using AI Tell others when content has been created with the help of AI. Transparency is especially important in teaching, communication, and research. Make sure to indicate where the information comes from. Many people use simple notes like: “This image was created with AI.” Protect your own and others’ information Don’t share personal or confidential details, such as ID numbers or passwords. Make sure you understand how the service stores and uses data. Information security Most AI applications require you to create an account and sign in before you can use them. This is actually beneficial for you as a user, because it helps protect the information you share with the AI and keeps your previous projects safely stored. Also make sure your device is protected (for example with a screen lock) so that no one else can access your apps. Responsibility Don’t spread false information or use AI for harmful purposes. Respect the rights of original creators. 6. Additional Learning Resources Ethics of Artificial Intelligence Course Link: https://ethics-of-ai.mooc.fi/ The University of Helsinki’s free MOOC course explores ethical issues related to artificial intelligence, including responsibility, transparency, and fairness. The course is suitable for anyone who wants to understand how AI is developed and used in a sustainable and ethical way. AI and the Changing Nature of Literacy Link: https://www.oph.fi/fi/teemat-ja-kehittaminen/tekoaly-ja-muuttuva-lukutaito A collection of readings from the Finnish National Agency for Education (EDUFI). Available in Finnish and Swedish only, but can be translated into English and other languages using your browser’s automatic translation feature. Welcome to the world of fair AI (eOppiva) Link: https://www.eoppiva.fi/en/courses/welcome-to-the-world-of-fair-ai/ The EU's AI Act requires that AI systems have been carefully designed and that the risks they pose have been minimised. In Europe, AI systems are assessed based on their level of risk, and the regulation aims to ensure that AI systems are safe. This course explains the effects of the AI Act for AI developers and implementers. In the course, you will receive practical information on how to meet the new requirements.

  • Resources | ToolBox

    Finland The Life Skills Model for All (Study Centre Sivis) External Link The Life Skills Model for All provides a learner-centered framework for developing literacy, numeracy, and digital skills through collaborative and respectful learning. Digital skills model offers adaptable materials and guidance for trainers to promote confidence and digital inclusion. Available in Finnish. Digital house : Basic digital skills for adults (KVS Foundation) External Link The material is particularly suited for teaching basic digital skills to adults, including multilingual learners and those needing extra support. The material can be used with a teacher’s guidance or independently as learners move from room to room. Available in Finnish. Digitreenit - Digital skills resources and exercises (Yle) External Link The digital exercises offer practical tips and tasks to improve everyday tech skills while allowing learners to test their knowledge and learn key digital terms. Available in Finnish. Selkodigi teaching materials (Simhe) External Link SelkoDigi provides accessible learning materials to help learners build essential digital skills for education, employment, and daily activities. Available in Finnish. Digital skills for everyday life (Helsinki Finnish Adult Education Centre) External Link This site offers themed teaching materials to support Finnish language learners and teachers in developing essential everyday digital skills. The resources are flexible, practical, and accessible for use in different learning contexts. Available in Finnish. AI self-study material External Link Material introduces AI in an easy, practical way for everyday life, studies, and work. Developed collaboratively by several Finnish organizations (Enter ry, Erilaisten oppijoiden liitto, Moniheli ry, SeniorSurf, Suomen eKlubitalot ry, VALLI ry ja Vanhustyön keskusliitto), it provides accessible information, user insights, and evolving content that invites public feedback. Osuvat Taidot video materials (TIEKE Finnish Information Society Development Centre ) External Link The Osuvat taidot project built a national digital skills badge framework defining essential digital competencies for work and everyday life. It provides learning materials, such as videos, for educators and learners in vocational and adult education. Basic digital skills open badge (Digital population and data service agency) External Link Badges show that you have mastered the basic digital skills and contains six different areas of competencies. Available in English, Finnish and Swedish. More information about the criteria is available on Tieke's page (English , Finnish ). Resources of training materials This page is available in English. Estonia Website: Tallinn Migration Centre Information about living, home and work, documents, services and language cafes are available in English. External Link Norway Digidel (the Directorate for Higher Education and Skills) This site offers free materials and practical advice to help trainers teach and support learners in developing essential digital skills. The materials are available mainly in Norwegian, but some of them are translated into English and other languages. External Link English and multilingual materials Digital Skills Library and Glossary (Word Education) in English The Digital Skills Library is an open repository of free learning resources designed to help all adult learners develop the digital skills needed to achieve their personal, civic, educational, and career goals. Knowing the “language” of digital skills is an important foundation for digital resilience. The Digital Skills Glossary is a set of open vocabulary-based resources and activities to help build learners’ digital resilience. Outlook training (Microsoft) The page is Microsoft’s official Outlook training support hub, offering guided tutorials and how-to topics covering creating and managing emails, organizing your inbox, using calendar and contacts, and customizing settings across Windows, macOS, iOS/Android, and Outlook on the web. Library Glossary External Link

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