🔎 Type a Keyword in English to Find Relevant Training

👀 How to coordinate this training: Watch the video together or independently Discussion as a whole group or in a small group Let's discuss together What search engine alternatives are there? Which search engine do you use? Do you use different ones on your phone and your computer? What kind of experiences have you had using them? What does privacy mean? How do I protect my privacy? Demonstration and exercise Select the search term. Enter the search term into different search engines and get acquainted with the results. Let's also try text and image search. You can go through the results and the learners' observations together. You can use demonstration tips below. Additional exercise Identify internet browsers on WordWall . Choose four answers out of 6 options. 🇫🇮 Tunnista Internet-selain (World Wall) Mater i als needed: Computer 💻 Mobile phone 📲 Different web browsers and search engines est. 60 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). The learner is able to assess the reliability of digital content. ✨ Digital skills training about searching for information on the internet video language 🇬🇧 video language 🇬🇧 Presentation Slides and Notes for Presentation 🇬🇧 Learn to use the internet (Digidel). The website is in Norwegian, make sure to use the automatic translation to change the website language. This is one of the introductory courses for those with tablets and smartphones. They must be able to connect to the internet and use it to follow some of the courses listed on the website. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Materials in Finnish 🇫🇮 Video 🇫🇮 Tiedonhaku internetistä: tekijänoikeudet ja luotettavuus (Osuvat Taidot) Link 🇫🇮 Viisi vinkkiä tehokkaampiin Google-hakuihin (Yle digitreenit) Plain language material 🇫🇮 Tervetuloa digitaloon! Plain language material 🇫🇮 Tiedonhaku ja selain (SelkoDigi - opiskelumateriaalit) Vocabulary Game on Wordwall 🇫🇮 Tiedon haku - mitä sanat tartkoittavat? (SelkoDigi - opiskelumateriaalit) Course with questions 🇫🇮 Digitreenien peruskurssi: Tiedonhaku (Yle Oppiminen) Materials in English 🇬🇧 WordWall matching game, Web browser or Search engines? Demonstration tips: How to do a search 🔎 Step 1. Open the browser Click on the browser icon (e.g., Chrome, Firefox, Edge, or Safari). A web browser helps us open websites and access information online. We use it to visit different pages on the internet. Step 2. Show the top bar Point to the long bar at the top: web address, search bar settings, etc. The top bar is where we type what we want to find. It works like a search box that takes us to information or websites. Step 3. Understand a Typical Website Layout Show a simple website (e.g., your organisation's website, a news site, Wikipedia). Websites usually follow a similar layout. Recognising the parts below makes it easier to find information. Point out: Header (top part, often has the website name/logo and main menu) Navigation menu (buttons or links to different sections, usually at the top or side) Main content (the middle area with the main text, pictures, or video) Footer (bottom part with extra links, contact info, or copyright) Step 4. Type a search Slowly type a simple example like: how to write a CV. Type a word, phrase, or question about what you want to learn. The search bar helps you explore topics and find answers. Step 5. View search results Point to the list of links that appear. Each line in the list is a link to a website with more information. The top results usually match the topic you searched for. Step 6. Open a result Click on one of the blue links (avoid ads at the top). Clicking a link opens the full page about your topic. You can read, watch, or explore more details on that page. Step 7. Go back to results Click the back arrow (←) at the top left of the browser. Use the back arrow to return to the search results. Try another link if you want different information. Step 8. Do an image search After a regular search, point to the menu under the search bar (e.g., “All – Images – Videos – News”). Click “Images” and show the picture results.Hover or tap on a picture to see a larger version. Click on the image to visit the website where it came from. Image search helps when you prefer pictures instead of reading text. It’s useful for recognising objects, getting ideas, or checking what something looks like. Remember to check the website the picture comes from before trusting it. You can find more information and training materials about copyright: What is Copyright? | ToolBox Optional: Voice search Point out the microphone icon if available. Optional: Private browsing Open a new private or “incognito” window and show how to recognise it (often has a dark theme or special icon). Private browsing does not save your search history, cookies, or logins. It’s useful when using shared or public computers. It keeps your activity private on the device but not completely anonymous online Step 9. Try a group search Let's search together! Use their idea to repeat the steps, and try an image search. Briefly show alternative search engines: Google, Bing, DuckDuckGo, Yahoo, etc. Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Get to know the vocabulary and basic functions of a computer est. 45-60 min 💡 After this training: The learner can identify and name the parts of a computer. The learner can use the most common digital devices, their basic functions, and adjust settings. 👀 How to coordinate this training: Getting familiar with the parts of computers Together, we identify the different parts of the device and think about what they are used for. The trainer asks about each part of the computer separately using a vocabulary list, such as where the power button is. Each person looks for the corresponding part on their own computer. The trainer will also show each part on their own computer at the end. At the same time, they discuss the various components of the computer and their functions. As an option, watch the video in the group and then go through each vocabulary together. Discussion and exercise Next, work in pairs to find out the answers to the following questions: What percentage is your battery charged right now? How long does your computer battery usually last? How do you turn the sound down on your device? Depending on the learners' level, you can continue with these exploratory questions: Do you know how to use the mouse? What is the difference between the left and right button? Can you show where the spacebar, enter key, shift key, and caps lock are on your keyboard? What do they do? Where is the power button on your computer? What happens when you press it? Can you find and name the ports on your computer? Which ones are USB or HDMI? Do you know where to plug in headphones? Have you used it before? Keyboard exercise The materials below include activities to help learners practice using a keyboard. Please remember that keyboard layouts may vary depending on the country or language settings of the learner’s computer (e.g., Finnish, English, or other local layouts). Some keys or symbols might be in different locations. Encourage learners to look at their own keyboard and compare it to the instructions. It's okay if their keys are slightly different—they can still complete the tasks with guidance. Materials needed: Printed or digital vocabulary list 📃 Computer 💻 ✨ Digital skills training on vocabulary for devices video language 🇬🇧 video language 🇫🇮 Tietokone tutuksi #2 Miten (Windows) tietokonetta käytetään? Vocabulary list Term Explanation Power button Button to turn the computer on or off Screen/Monitor The part of the computer you look at (shows what you're doing) Mouse A tool used to move the cursor and click items Left/Right click Buttons on the mouse used to select or open things Keyboard A panel of keys used to type Spacebar The big key that makes a space between words Enter key Used to start a new line or confirm actions Caps Lock Makes all letters uppercase until turned off Shift key Used to type capital letters or other symbols Power cable A wire that connects your device to electricity USB cable A cable used to connect devices or charge them USB port A hole on your device to plug in USB cables Flash drive (USB stick) A small device to store and move files HDMI cable A cable that connects your computer to a TV or screen HDMI port A hole to plug in an HDMI cable Headphone port Where you plug in headphones Headphones Wearable speakers for listening to sound privately Wi-Fi Wireless internet connection WLAN Another word for wireless internet (Wi-Fi) Speakers Play sound from your computer Material in Finnish 🇫🇮 Vocabulary list, Digitreenien sanasto (Yle Digitreenit) Course with questions, Digitreenien peruskurssi: Tietokoneen perusasioita (Yle Oppiminen) Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) WordWall mathcing game 🇫🇮 Identifying keyboards Material in English 🇬🇧 WordWall, Keyboard shortcut (Typing and editing) WordWall, Keyboard shortcut (Essential navigation) WordWall, Identifying keyboards Keyboard Typing Practice ⌨️ Activity Steps: Warm-Up Exercise: Ask learners to type the following words and symbols to practice basic keys: hello HELLO Hello! 123 ? ! # @ 40€ (Change to your local currency if necessary) 6,5€ Use the spacebar between words Try using Shift to type capital letters and symbols Practice Sentences: Learners type simple sentences, such as: My name is ____. I can use a keyboard. Focus on Keys: Ask learners to locate and press the following keys: Enter Backspace Caps Lock Shift Arrow keys Typing Game or Website (Optional): Introduce a beginner-friendly typing site (e.g. keybr.com , https://agilefingers.com/ , available in multiple language options) for further practice. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Discussion in a small group Let's discuss together: Tell us which applications you use regularly on your phone. Have you found a new application that has been really helpful? Each learner presents their favourite application to the group: Application name What do I use it for? Why do I like it? 2. Additional task You can present your favourite applications by using PowerPoint. You can add pictures or screenshots of the application to the presentation. For example: QR reader, PDF reader, online grocery stores, travel tickets, parcel pickup applications, etc. Materials needed: Mobile phone 📲 Useful applications for everyday life est. 30- 60 min 💡 After this training: The learner gains the courage to use applications. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Video conferencing and meetings est. 45min 💡 After this training: The learner knows how to use different video conference options and their basic functions. 👀 How to coordinate this training: Discussion What kind of video applications have you used before? What kind of experience do you have with them? On a computer? On a mobile device? Tablet? How do you join a meeting? Alternatively, you can show the list as examples and ask if they have seen or used these applications before, such as WhatsApp, Facebook Messenger, Teams, Zoom, and Google Meet. 2. Demonstrate Focus on the use of video applications used in the workplace, such as Teams, Zoom and Google Meet, or applications learners might use in their lives. Find a video explaining how the application works, which devices it can be used on, and how it can be used, such as a computer browser, computer application, or mobile application. Additional task Create a meeting link and share it with learners. Learners can join the meeting to see how it works, but please ensure that the audio doesn't echo. It is recommended to have earphones for the learners who join the meeting and to learn to mute their own devices to avoid any echoing. Materials needed: Computer 💻 Mobile phone 📲 Account for video conference apps ✨ Digital skills training about using video conferencing applications Zoom Video language 🇬🇧 Plain Language Material 🇫🇮 Siirry Zoomiin (⁠SelkoDigi - opiskelumateriaalit) Microsoft Teams Video language 🇬🇧 Materials in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Click "Siiryy taloon" -> Choose item 5 -> Choose item 2 Plain Language Presentation Slides 🇫🇮 Teams (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Siirry Teamsiin selaimella (⁠SelkoDigi - opiskelumateriaalit) Plain Language Material 🇫🇮 Siirry Teamsiin älypuhelimella (⁠SelkoDigi - opiskelumateriaalit) Google Meet Video language 🇬🇧 Plain Language Material 🇫🇮 Liity Google Meet -kokoukseen selaimella (⁠Osaamisella osallisuutta -hanke) Other resources Presentation Slides and Notes for Presentation 🇬🇧 Get started with digital meeting places (Digidel) In this course, participants learn how to use a digital meeting place. As a tutor, you should choose one of the platforms and customize it. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Explain the exercise Start by going through one question together with the group. Demonstrate how to search for information using a web search engine. Point out that some search engines provide AI-generated summaries at the top of results. Take a moment to explain what these AI summaries are: What kind of information they show How they are generated Why they might be helpful Then, guide participants on how to evaluate the reliability of the summaries: Does the summary link to trustworthy sources? Are multiple sources saying the same thing? Can the information be verified by visiting the actual pages? Once the group understands how to check reliability, participants can complete the retrieval exercise individually or in small groups, depending on what suits your session best. Discussions In small groups or as a whole group, find the answers to the following questions Name two search filters that help narrow down your search. Does using uppercase or lowercase letters affect the search results? How can you verify that the information you found is reliable? 3. Extra task Find out what reverse image search is and test how it works (on desktop and mobile). Search for information, pictures and videos on a topic of your choice. Explain how to reverse image search, for watch a video together such as How To Reverse Image Search (Google) Compile the answers into a word processing document and send it as an email attachment to the trainer. Search for information, pictures and videos on a topic of your choice. Materials needed: Computer 💻 Mobile phone 📲 ☑️Exercise: How to Search for Information Online est. 90 min 💡 After this training: The learner is able to search for information online (search terms, search engines). The learner is able to search for different forms of information (text, image, video). ✨ Digital skills training about searching information online TASK 1: Information Search Questions 📌 Word Search (Online / Library / Other Resources) How much does a monthly public transportation ticket cost in your city? Answer: What is the official website of the immigration authority in your country? Answer: How long does it take to fly directly from the capital city of your country to London? Answer: What time does the sun set today in your city? Answer: What organization provides employment services in your city/country? Answer: In what year was your local library established? Answer: Additional question: Find an interesting upcoming event in your residential area Find a hobby class for you or your family members TASK 2: Image Search 📌 Search for pictures of the following and attach them to this document: A valid residence permit card or document used in your country A typical apartment building in your country’s city or town A national parliament house TASK 3: Video Search 📌 Find a video that explains or shows the following (link the video as your answer): What makes a good password (cybersecurity basics). Link: Tips for preparing for a job interview in the country where you live. Link: An introduction to Open Badges (skills badges) or digital credentials used in the country where you live. Link: An introduction to workers’ rights or employment contracts in the country where you live. Link: You can find the same list from the Google Doc, click the button. Google Doc Open Badge: Searching and evaluating information Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Using and customizing mobile device features est. 30 min 💡 After this training: The learner is equipped with the skills to use a mobile device. 👀 How to coordinate this training: 1. Discussion Discuss how learners use their mobile devices and how to make the most of the features. Discussion questions: What kind of things do you do on your phone? Can you use and edit the top menu? Can you edit the wallpaper? Do you know how to update the software? Do you know how to download and uninstall an application? Do you know how to use an electronic calendar? Do you know how to back up pictures, contacts, WhatsApp conversations, etc. from your phone? Do you know how to reset your phone to factory settings? When do you need to do this? 2. Check each question together Depending on the learners' skill level and knowledge, you can take your time to go through each step together and check if they are able to do each action or some of the actions that are important for them. Materials needed: Mobile phone 📲 ✨ Digital skills training about mobile devices Using Mobile Devices 📱 : Step-by-Step Guide for Trainers Tips for Leading Discussion Questions What kind of things do you do on your phone? → Discuss common uses: calls, messaging, photos, social media, banking, etc. Can you use and edit the top menu (quick settings)? → Show how to swipe down and access toggles (Wi-Fi, Bluetooth, torch). → Guide them to rearrange or add icons. Can you edit the wallpaper? → Demonstrate changing wallpaper via gallery or settings. Do you know how to update the software? → Walk through checking for system updates. → Explain benefits: better security and features. Do you know how to download and uninstall an app? → Open app store, search, download, and uninstall examples. → Discuss when to uninstall apps to save space. Do you know how to use the electronic calendar? → Add an event, set a reminder, explore repeating events. → Show syncing with Google/Apple accounts. Do you know how to back up your data (photos, contacts, WhatsApp)? → Explain cloud backups (Google Drive/iCloud). → Demonstrate backing up and restoring key data. Do you know how to reset your phone to factory settings? → Show location in settings. → Remind them this erases all data, so don't forget to back up their data. When should you reset your phone? → If selling it, experiencing major issues, or starting fresh. Trainer Tips Take your time with each topic. Check in regularly to see if learners can perform the actions. Adapt the pace based on individual knowledge and comfort. Focus on the most relevant actions for each learner’s needs. video language 🇬🇧 Video 🇬🇧 Playlist for iPhone tricks by Tech Life Unity Video 🇬🇧 Playlist for Android tutorials by Tech Life Unity Presentation Slides and Notes for Presentation 🇬🇧 Learn to download apps (Digidel) In this course, you learn how to download apps. Participants must have the knowledge from Learn to Use a Tablet to be able to get started with this. Please note that some contexts are based in Norway, but you can use slides and notes to get some tips on demonstrating and explaining this topic. Material in Finnish Course with questions 🇫🇮 Digitreenien peruskurssi: Puhelimen peruskäyttö (Yle oppiminen) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Netiquette est. 60 mins Netiquette est. 60 mins 💡 After this training: The learner knows about online etiquette (netiquette). 👀 How to coordinate this training: 1. Watch the video together Discussion in a whole group, in a pair or in a small group After the video, let's discuss together: What do you think are good online manners? What things should you take into account when using the internet? What can't be published without permission? What kind of messages about another person are not allowed to be published? How should you participate in an online discussion? What should be done and what should not be done? Have you encountered bullying online? Or seen it? Materials needed: Pen & Paper 🖌️ Computer 💻 ✨ Digital skills training about netiquette Video language 🇬🇧 Material in Finnish Video 🇫🇮 Netiketti (Osuvat Taidot) Plain Language Material 🇫🇮 Nettietiketti Internetin käyttäytymissäännöt selkokielellä (Petri Ilmonen / Oppimateriaalikeskus Opike) Open Badge: Responsible action Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Best uses of mobile devices and computers est. 90 min 💡 After this training: The learner can identify and select the appropriate device (e.g. computer, tablet, phone). 👀 How to coordinate this training: Getting familiar with the topic as a whole group Begin by asking: “What do you usually use your phone for? What about a computer?” You can also share your examples from their work, study, or family life to make it relevant. You could also show the same task (e.g., sending an email, applying for a job, Google Maps or mobile applications that are available as a browser version) on both devices. Depending on the learners' engagement and skill level, you can go directly to step 2 or continue the discussion as a whole group. Discussion in a pair or a small group Discuss and list three things that are easier on a mobile device and three things that are easier on a computer. Write down the options on the sticky notes. Discussion as a whole group Go through the groups' discussion results. Categorise the sticky notes into similar answers, e.g. on the wall, flipboard. Materials needed: Pen & Sticky notes 🖌️ Whiteboard / Flipboard or online tool like Flinga 📋 ✨ Digital skills training about the best use of a mobile device and a computer Examples of what's easier to do on a mobile device or a computer Easier on a Mobile Device (Smartphone or Tablet) 📲 Task Why It's Easier Taking and sharing photos or videos Built-in camera, instant sharing via apps like WhatsApp, Instagram, or email Using messaging and calling apps Apps like WhatsApp, Signal, Telegram, and Viber are optimized for mobile use Using GPS and navigation Real-time location via Google Maps especially for public transport Checking notifications quickly Push notifications make it easy to stay updated with messages, reminders, or app alerts Using mobile banking or payment apps Easy access to services like MobilePay, or online banking apps Voice input and voice assistants Speak instead of type using Google Assistant, Siri, or voice-to-text Taking photos of documents for online forms Snap and upload documents directly to public e-service, cloud services through app or browser Using apps with QR codes or barcodes Mobile is ideal for scanning QR codes (tickets, invoices, authentications) Easier on a Computer (Laptop or Desktop) 💻 Task Why It's Easier Typing long documents or emails Full-size keyboard and screen make writing CVs, cover letters, or long emails easier Filling out complex online forms Easier to read and navigate long or multi-page forms for public e-services Managing and organizing files Use folders, drag & drop, and desktop apps for better file control Using multiple tabs/windows at once Ideal for research, comparing jobs, prices, or having Zoom + notes side-by-side Participating in webinars or job interviews Stable setup for Zoom, Teams, Meet – better video/audio and screen sharing Creating or editing documents Better tools for formatting in Word, PowerPoint, Google Docs, Canva, etc. Accessing full website features Some websites (e.g., for applying for jobs or government services) work better on desktop Printing and scanning Easier to connect to printers/scanners and manage print settings Material in Finnish Plain language material 🇫🇮 Tervetuloa digitaloon! (KVS Foundation) Open Badge: Choosing and using devices Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about the Open Badge 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

👀 How to coordinate this training: 1. Watch the video together or independently 2. Discussion with supporting questions in a group or pair Starter Questions: Which of the AI examples in the video have you used before? Can you find 3 apps on your phone that probably use AI? Were you surprised that AI is used in so many places? Do you feel more curious or more nervous about AI after this video? Can you think of a task in your daily life that AI might help with? Questions for Deeper Engagement: Would you trust AI to help you make a big decision? Why or why not? What is one way AI might make life easier for you? Is there a type of AI use that you find uncomfortable or strange? Demonstrate examples or ask learners to test out tools in a group Check the list of examples you can try to demonstrate, or give these as a task for each group. Materials needed: Computer 💻 What is Artificial Intelligence (AI)? est. 45 min 💡 After this training: The learner is able to understand the basics of AI. The learner can identify where AI is used in daily life. ✨ Digital skills training about AI basics video language 🇬🇧 Material in Finnish 🇫🇮 Tutustu tekoälyyn, Thinglink ( Enter ry, Erilaisten oppijoiden liitto, Moniheli ry, SeniorSurf, Suomen eKlubitalot ry, VALLI ry ja Vanhustyön keskusliitto.) WordWall matching game, Mitä voimme tehdä tekoälyn avulla? Material in English 🇬🇧 WordWall matching game, What can we do with AI PDF Guide Teaching responsible use of AI (Google) Tips for discussions: Where Do We See AI in Everyday Life? 📱 Examples: Your phone suggests words as you type You get movie or music recommendations You talk to Siri, Google Assistant You use Google Maps or Waze You translate languages on the web Instagram or TikTok shows you what you like You unlock your phone with face recognition Demonstration examples 💬 Use ChatGPT or Gemini (Text AI) Task: “What are three cheap and healthy recipes I can cook this week?”→ Observe the reply. Was it helpful? Would you ask more? I’m going to a job interview. Can you help me prepare?”→ Observe the reply. Was it helpful? Would you ask more? 2. Try a Text-to-Image Tool Use any tools you are familiar with or tools like Pixlr AI Generator or Bing Image Creator. Task: Type: “A woman working on a laptop in a cozy café in winter.”→ Discuss: Does it match your imagination? What else would you try? Ask learners to suggest a few words and see what kind of image would be generated. → Discuss: Does it match your imagination? Describe what you see in the current moment and type that description. → Discuss: Does it match your imagination? What else would you try? Example outputs from ChatGPT 3. Use Voice Input with Google Assistant or Siri Task: Say: “Remind me to drink water in 10 minutes”→ Discuss: Was this easier than typing? Say: "Can you set a timer for 30 seconds?"→ Discuss: Was this easier than typing? What else would you ask? Resources and tips for deeper engagements video language 🇬🇧 Benefits Saves time (e.g., writing help, navigation, voice-to-text) Improves accessibility (e.g., screen readers, translation) Helps in education, healthcare, and work Risks and Concerns Loss of privacy AI apps may collect personal information without you noticing. Example: A face filter app saves your photo and uses it later for advertising. How to prevent or check: Check the app’s permissions and only allow access that is necessary. Avoid uploading personal photos if you are unsure. Misuse of personal data Your data can be shared or sold to other companies. Example: An online shopping app saves what you search for and buy, and then uses this information to show you targeted ads or shares it with other companies. How to prevent or check: Review the app’s privacy settings, limit ad personalisation, and avoid signing in with social media accounts if it is not necessary. Data stored for a long time Once data is collected, it may stay online for years. Example: Old voice recordings from a smart assistant are kept on company servers. How to prevent or check: Review your account settings and delete old recordings or data when possible. Unfair treatment (AI bias) AI can make unfair decisions if it learns from biased data. Example from news: News reports have shown that some companies used AI tools to help with hiring, but these tools showed bias. The AI systems learned from past hiring data and started favouring certain genders, names, or backgrounds, while unfairly rejecting others. Fake images and videos AI can create images or videos that look real but are not. Example: A fake photo showing a public figure doing something they never did. How to prevent or check: Check trusted news sources and look for the same information on more than one website. Fake voices AI can copy someone’s voice to trick others. Example: A scam call sounds like a family member asking for money. How to prevent or check: Hang up and call the person directly using a number you already know. Spreading false information Fake AI content can confuse or mislead people. Example: A fake video shared on social media causes panic or anger. How to prevent or check: Do not share the content immediately and verify it with reliable sources first. 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions

Open Badge Path: Responsible action est. 3 hour 15 min 💡 After this training: The learner is able to identify the effects of the use of digital devices and applications on health and well-being. The learner knows about online etiquette (netiquette). The learner is able to take copyright into account in the use and sharing of information. The learner is able to identify how copyrights are related to information and information sharing. The learner is able to create and edit presentation slides. 👀 How to coordinate this training: 1. Learn the content of the Open Badge Badges provide a means for learners to demonstrate the skills they have acquired. Upon completion of the training, learners can earn badges to showcase their digital competencies, which may be helpful when applying for jobs or advancing in their careers. These badges can also be an inspiring way to acknowledge personal growth in the digital world.Learn more about digital skills badges on the Finnish Digital Agency's website: English Finnish Swedish 2. Plan the training content Check the list of training materials connected to the open badge questions. You can organize the training sessions by using the listed content and then reviewing the open badge questions together during the session, or assign them as homework.Make sure to reserve time for a break in the training. Introduce the badge to learners and reserve time for creating a profile Allocate time for learners to create Open Badge Passport accounts and learn how to handle badges. ✨ Open Badge path on r esponsible action www.digiuptoolbox.com Digital wellbeing | ToolBox www.digiuptoolbox.com Netiquette | ToolBox www.digiuptoolbox.com What is Copyright? | ToolBox www.digiuptoolbox.com How to make presentation slides | ToolBox Review exercise 1. Form a pair or a small group and discuss For example, divide the questions into one task per group. In a more advanced group, they can answer all the questions. Go through everyone's answers together. 1. Digital well-being: How can the use of digital devices and applications negatively affect my well-being? How can the use of digital devices and applications improve my well-being? 2. Responsible actions: How do you act in accordance with good manners on social media? What can cyberbullying be like? Materials needed: Computer💻 or Mobile phone📲 Pen & Paper or Word processing software like Microsoft Word or Google Docs📝 Digital skills badge (EN) Digital skills badge (FI) Digital skills badge (SV)

Everyday digital services in Estonia est. 45 min 💡 After this training: The learner is able to identify the methods of strong identification. The learner will acquire the skills to use e-services. The learner knows how to protect their personal information and privacy. 👀 How to coordinate this training: Discussion Let's discuss together about electronic identification: What is electronic identification? Where have learners encountered it, and do they know how to do it? Why is it needed? Discuss together about different e-services and its use: Which of these services have you used before? What do you use them for? Is it easy to navigate the services? What kind of challenges do you have with using the e-services or mobile applications? 2. Emphasize privacy & safety These services often contain very personal information. No one is required to show their own data during class. Use practice examples, trainer’s demo accounts, or screenshots instead of real logins. Demonstrate and go through the main features Pick one service to explore as a group. A. Watch the Video First (5–10 min) Pause where needed to check understanding. B. Go Step-by-Step Together Open the service's front page or use the video to demonstrate. Show how to: Log in (e.g. Bank ID or Mobile ID) Find benefit applications Check messages Materials needed: Computer 💻 Mobile phone 📲 👋🏽 Join the Community Ideas on how to create better training? Would you like to share how your training went? Join our community of digital skills trainers from the button below. Join discussions ✨ Digital skills training about strong electronic identification and e-services E-services for citizens Eesti.ee Strong electronic identification Video language 🇬🇧 Video language 🇬🇧 Video playlist 🇬🇧 SK ID Solutions smart-ID and mobiil-ID Video language 🇪🇪 with English subtitle 🇬🇧 Video playlist 🇬🇧 SK ID Solutions Link with explanations 🇬🇧 Estonian ID card (Tallinn Migration Centre) Mobiil-ID (Tallinn Migration Centre) Smart-ID (Tallinn Migration Centre) Crisis Management - Olevalmis Video language 🇪🇪 with English subtitles 🇬🇧 Website link 🇬🇧🇪🇪 Be smart, be prepared - be ready for a crisis! - Olevalmis.ee Health Portal Video language 🇬🇧 Tax and Customs Board Video language 🇬🇧 Open Badge: Communication and services Discover how to use this training material together with other themes to help learners earn the Open Badge. Badges allow learners to demonstrate the skills they have gained and showcase their achievements. Learn more by clicking the button below. Read more about Open Badge

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